Tower Plaza Hotel Dubai

Morvarid Taebi

Service: - Staff were polite but slow and uncoordinated. - Needed to ask multiple people for an extra pillow. - Luggage delivery was delayed for over an hour until I followed up in person. Elevators: - Long waits (15–20 minutes) during peak times like breakfast. - One of four elevators frequently out of service. Room: - Clean but dated furnishings; nothing luxurious. - TV remote barely worked unless batteries were held in place. - Several power outlets didn’t work. - Very poor lighting; mirrors had no proper illumination. - No power outlets near mirrors — inconvenient for shaving, hair drying, or makeup. - Toothbrush and toothpaste only provided upon request. - Bath water took nearly an hour to get warm. Amenities & Details: - Missing expected five-star touches (personalized service, turndown, quality toiletries). Breakfast: - Limited options, mostly Indian and Arabic cuisine. - Hard to find continental items — more like a 3- or 4-star offering. Pool: - Small and plain, with no attractive view or atmosphere. Location: - Excellent — directly in front of a metro station. - Offers a daily free shuttle to the outlet mall. Overall Impression: - Decent stay, but far from five-star quality. - Realistically feels like a comfortable three-star hotel.

Maryam Dhaduk

Had a wonderful short stay at this hotel! Nardjes, Ahmed, and Angelina at the reception were incredibly helpful and made sure I was comfortable throughout. They even arranged a late checkout, which made it so much easier to wait for my evening flight home. Would definitely love to stay here again! Also, the boys at the concierge are so so so helpful with everything! Ahmed and zubair were very informative about anything you need to know about dubai. Super sweet !

Anna Ryguła

The area is clean, safe, and conveniently close to the city center, with stunning views from the upper floors. Unfortunately, the hotel feels quite dated, and both the facilities and furniture are in need of refurbishment. More concerning was the black mold covering nearly every surface of my shower. That said, aside from this issue, the room itself was spotless, and Rahamot did an excellent job maintaining it. I understand the mold problem isn't something the daily cleaning crew can address—it requires industrial-level cleaning or a complete remodel, so this falls squarely on management, not on Rahamot and his colleagues. All the staff were incredibly helpful and hardworking. From the cleaning crew to the breakfast cooks and servers, everyone went above and beyond, working diligently and always with a smile.

Niels

I had an amazing stay at The Tower Plaza Hotel Dubai! The moment I arrived, I was welcomed with genuine warmth and professionalism. The check-in was smooth and quick, and the staff were always friendly and ready to help with anything I needed. The room was spacious, comfortable, and beautifully maintained — with stunning views of the city skyline. Everything was spotless, and the housekeeping team made sure it stayed that way throughout my stay. The breakfast buffet was excellent too, with a great variety of fresh international and local options. What truly sets this hotel apart is the staff. Every interaction felt personal, and their attention to detail made me feel valued as a guest. The Tower Plaza Hotel is an incredible blend of luxury, comfort, and genuine hospitality. Highly recommended for anyone looking to enjoy a memorable Dubai experience. I’ll definitely be returning!

Raju Raj

🌟🌟🌟🌟🌟 I had an excellent experience at the Tower Plaza Hotel. The facilities were top-notch, very clean, and comfortable, making my stay truly enjoyable. What stood out the most was the hospitality and service. A special thanks to Faizan, who was incredibly professional, attentive, and went above and beyond to make sure everything was perfect. His warm and helpful attitude really made me feel welcome. Highly recommend this hotel for anyone looking for a luxurious and memorable stay. Definitely deserving of a full 5-star rating!