Tower Plaza Hotel Dubai

bali singh

We recently stayed at this hotel with the expectation of a five-star experience, but unfortunately our stay did not meet those standards. Upon checking into our first room, we noticed that it was not up to the mark. There was visible dust on the furniture, the sofa appeared dirty, and overall hygiene was lacking. I raised these concerns with the receptionist, who informed me that they would check for another room the following day. The next day, we were moved to a renovated room, which we appreciated. However, the TV in the new room was not connected to Wi-Fi or any local channels, so it was essentially unusable. This was disappointing, especially for my son who was looking forward to watching TV. Additionally, the bathroom drainage was poor, causing water to spread across the floor, which made using the bathroom inconvenient. The food was satisfactory and the staff were polite and helpful, but the overall facilities and room quality did not provide the pleasant experience we expected especially given the hotel’s prime location and the price we paid. We had chosen this hotel to celebrate my wife’s birthday, so it was particularly disappointing that our stay did not meet our expectations.

Devmalya Bandyopadhyay

My family had an amazing experience at Hotel Tower Plaza. From the moment I arrived, the staff ensured everything was smooth, welcoming, and comfortable. The check in process was quick, and the team was always polite, attentive, and ready to help. The location couldn’t be better; right in the heart of Dubai, with easy access to the metro, shopping areas, and major attractions. Breakfast had a wide variety of options, fresh and delicious, with a pleasant dining atmosphere. Overall, Hotel Tower Plaza exceeded my expectations in every way. Highly recommended for anyone visiting Dubai whether for business or leisure. I would definitely stay here again!

Mr poul Poul

I had a great experience during my stay at Hotel Tower Plaza, and I want to especially appreciate Mr. Faizan from the housekeeping team. He was always polite, professional, and very efficient in his work. My room was kept spotless every single day, and he made sure everything was clean, fresh, and perfectly arranged. His attention to detail and dedication to guest satisfaction really stood out. Faizan’s warm attitude and excellent service made my stay more comfortable and pleasant. I truly thank him for his hard work and commitment. Keep up the great work, Faizan!

SAJAD HUSSAIN MIR

I recently stayed at Hotel Tower Plaza and was extremely impressed with the housekeeping service, especially by Mr. Faizan. He was very professional, polite, and always went above and beyond to make sure my room was spotless and comfortable. Every day, he maintained high standards of cleanliness and paid attention to every detail, which made my stay even more enjoyable. His positive attitude and dedication truly reflect the hotel’s commitment to excellent service. I sincerely appreciate his hard work and friendly nature. Thank you, Faizan, for making my experience at Tower Plaza so pleasant and memorable!

Alina Boldyzheva

I stayed at this hotel for 6 days. The location is excellent, the breakfasts are delicious with a wide variety of options. I was especially impressed by the rooftop pool — everything was clean and well-maintained. There’s also a gym and a sauna, plus massage services, which is a big bonus. The hotel staff are very polite — special thanks to Rahul for the great service in the restaurant and to Diya for keeping my room spotless. Overall, I’m very happy I chose this hotel and would gladly come back again!