Tower Plaza Hotel Dubai

Yuka

We stayed at this hotel for four nights. All of the staff were kind and polite, which made our memories of Dubai even more wonderful. The front desk staff kindly used Google Translate to communicate with us since we are not very good at English, and they also allowed us to check in earlier than expected. The breakfast buffet was luxurious and absolutely satisfying. We were especially impressed by William’s excellent service. Thank you very much!

Priyank Dube

I recently stayed at Tower Plaza Hotel in Dubai and would like to share my experience. The room cleanliness was excellent (5/5). Komal Madam from housekeeping was very polite and ensured the room was neat and clean throughout my stay. Mr. Raza from the front office team was also very helpful and supportive during my visit. Overall, the stay was good. The food was enjoyable and the hotel’s location is very convenient. However, I was disappointed with how the hotel handled my situation when my flight was cancelled due to the current circumstances. I informed the hotel in the morning on the day of my checkout that my flight had been cancelled. When I returned to the hotel later, my room access had already been removed and all my belongings were locked inside the room. When I requested to extend my stay, the staff asked me to make the payment first before they would reactivate my room access. I agreed and paid for the extension, and I stayed for two additional days. Despite explaining that my rescheduled flight was at 9:40 PM on the day of my final checkout, the hotel still asked me to vacate the room by 2:00 PM and did not allow any further extension. Considering the circumstances of cancelled flights and being stranded in Dubai, I expected more flexibility and support from the hotel. Apart from this situation, the overall stay experience was good, but this incident was quite disappointing.

Sanjay Kulkarni

It was truly a wonderful experience staying at Tower Plaza Hotel. We stayed here for 4 days to celebrate our marriage anniversary, and the entire team made it so special for us. They took care of us like family throughout our stay. A special thanks to Rajib from housekeeping, who was always ready to help us whenever we needed anything. Abhishek at the reception gave us such a warm welcome and even upgraded our room, which made our celebration even more memorable. Shiva from the restaurant ensured we had excellent vegetarian meals every day and personally looked after our preferences. The hospitality, warmth, and attention to detail were exceptional. Highly recommended for anyone looking for comfort, great service, and true value for money.

Mihai G

Solid stay. If you’re checking in late in the night like between 1-3am you have a higher likely hood of receiving a free upgrade to the penthouse floor. Happened to me, and also to another random lady as I was eavesdropping :P Super solid room and the breakfast was phenomenal. A bushel was a huge gentlemen during the check in and throughout my stay. Also, I highly recommend the perfume shop downstairs. Hashem is a pro and took good care of me. Very solid unique and fragrant scents and oils.

souad yassine

I stayed at Tower Plaza Hotel Dubai and overall had a good experience. The location is very good, everything is easy to reach, and the hotel is clean and well maintained. The staff were amazing — very kind, helpful, and welcoming during the stay. The room was very spacious, with a comfortable sofa and even an office desk, which is perfect if you need to work during your trip. The washroom is also big and comfortable. The only problem I faced was the hot water. The water was cold, which made it difficult to take a shower. When I called reception, a staff member came and told me to keep the water running for 20 minutes. For me, this is honestly not acceptable because it wastes a lot of water, and even after doing that, the water still didn’t get hot. Instead of wasting water, I believe the hotel should find a proper solution by fixing or changing the heater. Overall, a pleasant stay thanks to the location, cleanliness, and wonderful staff — but the hot water issue definitely needs improvement.