Le Blanc Spa Resort

L. Davis

Le Blanc is so nice I don’t even know where to start. Every single expectation I had was not only met, it was blown out of the water. I’ve stayed in a lot of resorts in Cancun before, but from now on, this is the only one I will stay at. My spouse and I were both 100% satisfied and relaxed for our entire trip. All the food was fantastic. The restaurants are fantastic! The hydrotherapy in the spa was fantastic! The app they use is fantastic! Go ahead and download it before your trip and you can go ahead and make reservations for the spa, restaurants, excursions, etc. I also want to say that the butler service was out of this world. Cecilia was our butler until 3 everyday and Jose was our evening butler. We had more interaction with Cecilia because we’re generally early to bed, but both of them were beyond great. We felt like Cecelia wasn’t an employee by the time we left, we felt like she was a new friend we made. That’s how kind and wonderful she was. Jose even drew an amazing in room jacuzzi with rose pedals and a bottle of non alcoholic champagne (non drinkers) for us one evening after our return from dinner. They’re always there to make sure you’re taken care of, but if you want to be left alone you just press the privacy button and nobody will bother you. I could go on and on and I know I’m forgetting several things. If you are a nondrinker like myself every restaurant has non alcoholic options that are delicious! I really appreciated that. It’s so beautiful and so peaceful. The “no kids” thing really keeps this place quiet and I saw no drunken behavior from any other guest. Every employee had a smile on their face and genuinely seemed happy to be there and happy we were there too. We can’t wait to go back and are already looking forward to it. Again, I’m a very well seasoned traveler. My spouse and I have been all over the world. I’ve been to a dozen resorts in Cancun, but this is the one I’ll be calling home from this point forward. When we arrived they said “welcome home.” Now I know why. 10 stars all day everyday.

Joel J. Wilson

A Truly Unforgettable Stay – We Got Married Here! Le Blanc Cancun exceeded every expectation we had and gave us an experience we will treasure for a lifetime. We chose this resort for our wedding, and from start to finish, everything was flawless. The wedding coordinator was attentive, organized, and genuinely cared about every detail, making our special day absolutely perfect. Our butler was beyond incredible, anticipating our needs before we even thought of them and ensuring we felt pampered the entire stay. The drinks were top shelf and crafted with care, the dining was exceptional with every meal feeling like fine dining, and the pools and beach were simply stunning. Every corner of this property is immaculate, and the atmosphere is as relaxing as it is luxurious. What truly sets Le Blanc apart is its prestigious customer service. Every single staff member made us feel valued and celebrated. It is rare that I leave a destination and say I would return to the very same hotel, but in this case, I would come back to Le Blanc Cancun without hesitation. Fantastic hotel, fantastic experience. Five stars all the way.

Sunil Sharma

Best all inclusive restaurant I have ever stayed at. From the start you are welcomed with a cooling cocktail and a aromatherapy neck pillow when checking in. The staff are attentive to all your needs. Rosa was our butler who anticipated and actioned all our requirements. Gym is up to date and fully kitted. Do not miss the cold plunge pool. The rooms are spacious with inclusive mini bar! Enough sun beds available to avoid fighting for them.

Cindy Min

Not worth the money you spent. The management is completely disorganized, and service throughout the resort is painfully slow. The property itself feels old — elevators randomly stop displaying floors, and overall maintenance feels neglected. I originally reserved a double-bed room for my party, but after just one night, construction started right next to our room. They began painting the neighboring room, and the strong smell of paint filled our space, making it unbearable to stay. We had to request a room change. When relocating, our butler assured us that the bellmen would pick up our luggage and transfer it to the new room. We waited 45 minutes before anyone showed up. To make matters worse, our new room only had a single king bed, despite us being a party of three. We requested an extra bed immediately, but even after 4 hours, nothing was set up. This whole experience was unacceptable, especially for a resort positioned at this luxury price point.

Natasha Garnett

While staying at Le Blanc, we were encouraged to go to a 90 min. presentation to learn more about the hotel. During this presentation, we were given misinformation about a membership that the hotel was selling. I was told that if I purchased the membership, I would have 5 days to cancel. Upon closer review, it was clear that I purchased this membership under false pretenses. I attempted to cancel the membership that same day. The hotel has been fully unresponsive. Please be aware that this is a scam.