Close

SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS, COMPETITIONS & TRAVEL INSPIRATION

SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS

For Reservations

For After Sales
Click for Customer Service

Opening Hours




All Resorts inc Cancun - Mexico

Hilton Cancun, An All-Inclusive Resort

Google Logo 4.4 Google reviews (4184)
Best Price From £1359.00pp
Jul 2024
£1609 pp
All Inclusive
Aug 2024
£1379 pp
All Inclusive
Sep 2024
£1359 pp
All Inclusive
Oct 2024
£1359 pp
All Inclusive
Nov 2024
£1459 pp
All Inclusive
Dec 2024
£1479 pp
All Inclusive
Jan 2025
£1739 pp
All Inclusive
Feb 2025
£1779 pp
All Inclusive
Mar 2025
£1749 pp
All Inclusive
Apr 2025
£1689 pp
All Inclusive
May 2025
£1689 pp
All Inclusive
Jun 2025
£1689 pp
All Inclusive
Jul 2025
£1759 pp
All Inclusive
Sep 2025
£1919 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

A world of tropical delight awaits at the 5-star Hilton Cancun, An All-Inclusive Resort, on the spellbinding Caribbean shores of Mexico. Perfect for a paradise holiday with the whole family, this sensational beachfront hotel features superb pools,...

A world of tropical delight awaits at the 5-star Hilton Cancun, An All-Inclusive Resort, on the spellbinding Caribbean shores of Mexico. Perfect for a paradise holiday with the whole family, this sensational beachfront hotel features superb pools, a colourful splash playground and clubs for kids and teenagers. Guests will also discover a fitness centre, yoga, sports, activities and a fabulous programme of evening entertainment. Plush rooms and suites provide comfortable spaces for rest and relaxation, while culinary treats from near and far are on the menu in the excellent restaurants.

How far is the nearest beach?

Hilton Cancun, An All-Inclusive Resort is located next to the beach.

Distance from the airport

Cancun International Airport is approximately 16km away from Hilton Cancun, An All-Inclusive Resort.

Pools
Restaurant
Bar
Gym
Beach
Parking
Wifi
Kids Club
For Families
Click to read more

Accommodation
Tropical View One King Bed Guestroom
  • Balcony
  • King-size bed
  • HDTV
  • Free Wi-Fi
  • Air conditioning
  • Sitting area
  • Sofa
  • Safe
  • Telephone
  • Radio alarm clock
  • Table and chairs
  • Coffee maker
  • Mini fridge
  • Large bathroom
  • Hairdryer
  • Bathroom amenities
  • Iron/ironing board

Ocean Front One King Guestroom
  • Balcony with ocean views
  • King-size bed
  • HDTV
  • Free Wi-Fi
  • Sitting area with sofa
  • Table and chairs
  • Safe
  • Coffee maker
  • Mini fridge
  • Telephone
  • Iron/ironing board
  • Radio alarm clock
  • Air conditioning
  • Hairdryer
  • Bathroom amenities

Swim-Up Tropical View Two Queen Beds Guestroom
  • Swim-up patio
  • 2 queen-size beds
  • HDTV
  • Free Wi-Fi
  • Air conditioning
  • Sitting area
  • Safe
  • Table and chairs
  • Mini fridge
  • Coffee maker
  • Radio alarm clock
  • Telephone
  • Bathroom
  • Hairdryer
  • Bathroom amenities
  • Air conditioning
  • Ironing board

Ocean Front One Bedroom Suite - King Bed
  • Furnished patio
  • King-size bed
  • HDTV
  • Free Wi-Fi
  • Air conditioning
  • Living room
  • Sofa
  • Coffee maker
  • Radio alarm clock
  • Mini fridge
  • Telephone
  • Safe
  • Large Bathroom
  • Hairdryer
  • Bathroom amenities
  • Iron/ironing board

Family 2 Bedroom Suite - King Bed and 2 Queen Beds
  • King size bed and 2 queen-size beds
  • HDTV
  • Air conditioning
  • Living area
  • Sofa
  • Armchair
  • Dining area
  • Mini fridge
  • Radio alarm clock
  • Telephone
  • Safe
  • Coffee maker
  • Two bathrooms, one with a bathtub
  • Hairdryer
  • Bathroom amenities
  • Iron/ironing board


Facilities

Facilities

  • Swimming pools
  • Splash playground
  • Pool activities
  • Fitness centre
  • Children’s club
  • Teens zone
  • Beach volleyball
  • Football
  • Arts and crafts
  • Yoga
  • Fitness sessions
  • Evening entertainment, including live music, shows and themed parties
  • Free Wi-Fi
  • Restaurants
  • Bars
  • Gift shop
  • Meeting and event facilities
  • Wedding services
  • Free parking
  • Concierge

*Please note that charges may apply to some activities and for the use of some facilities


All-inclusive

All-inclusive

The Hilton Cancun, An All-Inclusive Resort all-inclusive concept includes the following:

  • Daily breakfast, lunch, dinner and snacks, with 12 gastronomic experiences, including 5 speciality restaurants and 3 bars
  • Stocked minibar, refreshed daily
  • Premium wines and liquors
  • Unlimited ice cream and churros
  • 24-hour room service
  • Pool and beach service
  • Live shows
  • Nightly activities and entertainment
  • Pool activities
  • Access to state-of-the-art fitness centre
  • Kids and teens clubs
  • Kids pool area and splash playground
  • Infinity pools
  • Yoga
  • Wi-Fi
  • Concierge service

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.


Dining

Dining

Auma

  • Grill restaurant
  • Dress code: Smart casual

Maxal

  • Mexican cuisine
  • Dress code: Casual

La Luce

  • Italian and Mediterranean cuisine
  • Dress code: Casual

Maxal Taqueria

  • Serves tacos

Vela

  • Buffet dining
  • Global cuisine
  • Dress code: Casual

Azulinda Market & Cafe

  • Serves pastries, sandwiches, snacks and more

La Churreria

  • Serves ice cream and churros

Hotel Reviews
Google Logo 4.4 Google reviews (4184)
Kathryn Ward
Beautiful hotel and views. Majority of staff were lovely. However, on 3 occasions we had problems. First, was no shower gel, we left the empty bottle next to the kettle so house keeping could see it was empty. This was left empty. We phoned concierge twice to eventually receive some 2 hours later. Second, we were not left any towels, again we had to ring concierge and had to wait over 2 hours, in the end I found a member of staff in the corridor who rectified the problem within minutes. Thirdly, the mini bar had not been replenished for 3 days. So no fresh water to drink or use for the kettle. When we asked the concierge, she did not apologise, saying we had to request this to be topped up. However the website clearly states it will be replenished daily. During our visit it has rained a lot, which obviously cannot be helped. However, staff put on extra activities in the lobby. This seems to be the only communal area to go if it is raining. The lobby was so full and loud, elderly guests were struggling to find somewhere to sit. The only bar open was the lobby yet staff from the closed pool bars did not help the one member of staff trying to serve all the guests in the hotel. Pool areas were great when the sun was shining and waiters came to take orders. There is always loungers available. Beach isn’t great but that didn’t bother me. Overall, what I am most disappointed about with this hotel is the reaction to our problems. This is THE HILTON! No apologies, no signs of going out of their way to rectify problems. I expected better service, not made to feel like an inconvenience. Again let me reiterate, the hardworking staff were great but staff on reception and concierges were terrible. Also my husband used the rest room near the amphitheater and found the front of the sink area smashed on the floor, he witnessed a member of staff walk in and out without putting a cordon in place, there was sharp bits of broken marble all over the floor, in a rest room regularly used by pool users. My husband reported this and later saw a yellow sign had been placed in front of it. In summary I would not class this hotel as a beach destination, more for conventions than anything. I definitely would not class it as luxury, I have stayed in much better 3* hotels. No dressing gowns or slippers, not even a pen and paper to ask for shower gel. We are not the only ones to complain, yet who do you complain too as the concierge tend to fob you off or ignore you.

Greg Lowe
It was a bad week to visit because it rained 🌧 the whole time. This limited our outdoor activities. The hotel didn't have a lot of indoor activities. The food was a 4 star. Plenty of it. We did the buffet, Mexican, Italian, and steak restaurants . The room AC is supposed to turn off when you open the balcony door. Then, the AC is supposed to turn back on when you close it. The first two days, this was a problem . Maintenance had to repair the door wiring. The room wasn't regularly mopped. We found evidence in two bathrooms that it wasn't. The rooms were a nice size. The beds were comfortable. The shower 🚿 had two nice heads . Rainfall and hand. And it was spacious. I was a little put off at the glass see-through bathroom. The mini bar was stocked every night. Unfortunately, coke-zero had to be requested. The whole property didn't carry monster energy drinks. I found the day before I left that I could special order it through the concierge. It was reasonably priced, but shipping was too much. My granddaughters joined us, and they had fun at the kids' place and brief kids pool due to weather. They had to shut down the 🛝 water slides and pool stuff because of the weather. They have outdoor taco bars with ceviche and on certain days sushi 🍣.

Jaelei Yang
I will preface this by stating that I am a Hilton employee. My standards for hotel have changed a lot since working at a hotel and I notice everything since I’ve been staying at a lot of hotels. From the moment I stepped onto this resort, my expectations were exceeded. The check-in was not busy so after being greeted by the bellman, I breezed through the check-in. Our room was clean, comfortable, and very chic. My favourite is the balcony and view of the pool area and ocean front. Everyone we encountered was super hospitable and we never felt like we had to wait for anything. I am also not a picky eater so I thought the food was good and unfortunately I didn’t have enough time to try the Italian restaurant. Pro tip: make your reservations early in the day, their office closes at 5pm. There’s 24 hour room service. I feel bad I ordered too much sometimes. Just take it easy 🤣 I appreciate the staff from the pool area, lobby, to the restaurants. Thank you all for making my stay a truly relaxing one. I cannot recommend enough.

April E
The room was very beautiful and spacious with a comfortable bed and gorgeous balcony. My husband and I had a great experience overall! All the staff are very nice and helpful throughout the entire stay. We thoroughly enjoyed eating out and getting beverages thanks to a delightful staff member named Humberto! He gave excellent service, he was super kind all the time, and was always making us laugh! We always looked forward to seeing him during our meals. I would highly recommend vacationing at the Hilton all inclusive Cancún! It was such a delightful and relaxing stay.

Aayush Sharma
Great all inclusive location. Went here with my family in march 2024 and it’s a great place. The pizza from La Luce is heavenly and the buffet is great for all 3 meals. I do have to say the room service Caesar salad isn’t the best. While checking in our tired family of 4 kids had to wait because our room was “undergoing repairs” after waiting for an hour we were downgraded to a worse room. On part of Hilton though they did pay us $1500 for the inconvenience. The kids club is a great place to leave the little ones and your teens to have a little alone time. Overall it’s one of the best all inclusive resorts in the area.


More...
BEST PRICE FROM Flight & Hotel
£1359pp
Jul 2024
£1609pp
All Inclusive
Aug 2024
£1379pp
All Inclusive
Sep 2024
£1359pp
All Inclusive
Oct 2024
£1359pp
All Inclusive
Nov 2024
£1459pp
All Inclusive
Dec 2024
£1479pp
All Inclusive
Jan 2025
£1739pp
All Inclusive
Feb 2025
£1779pp
All Inclusive
Mar 2025
£1749pp
All Inclusive
Apr 2025
£1689pp
All Inclusive
May 2025
£1689pp
All Inclusive
Jun 2025
£1689pp
All Inclusive
Jul 2025
£1759pp
All Inclusive
Sep 2025
£1919pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

Request a Quote