Close

For Reservations

For After Sales
Click for Customer Service

Opening Hours

Search
phone icon
Located In: Mexico

Dreams Sapphire Resort & Spa

Google Logo 4.3 Google reviews (5222)
Best Price From £989pp
Sep 2025
£989 pp
All Inclusive
Oct 2025
£1119 pp
All Inclusive
Nov 2025
£1289 pp
All Inclusive
Dec 2025
£1339 pp
All Inclusive
Jan 2026
£1439 pp
All Inclusive
Feb 2026
£1559 pp
All Inclusive
Mar 2026
£1559 pp
All Inclusive
Apr 2026
£1239 pp
All Inclusive
May 2026
£1249 pp
All Inclusive
Jun 2026
£1359 pp
All Inclusive
Jul 2026
£1419 pp
All Inclusive
Aug 2026
£1629 pp
All Inclusive
Sep 2026
£1439 pp
All Inclusive
Feb 2027
£1939 pp
All Inclusive
Up to 40% Off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Preferred Club
Bars
Offer Details
Hotel Reviews
More...
Overview

Overview

Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an ar...

Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an array of tempting dining options, 568 elegant rooms and suites with beautiful tropical or ocean views, an extensive range of water sports and inviting swimming pools, guests also have the pleasure of the incredible Unlimited Luxury® all-inclusive package. With all your holiday needs catered for, you can let your cares drift away and enjoy the spectacular surroundings of the Dreams Sapphire Resort & Spa.

How far is the nearest beach?

Dreams Sapphire Resort & Spa is located next to the beach.

Distance from airport

Cancun International Airport is approximately 23km away from Dreams Sapphire Resort & Spa.

Pools
Bar
Spa
Wifi
Parking
Click to read more
Accommodation
Deluxe Junior Suite Tropical View
  • Tropical view
  • Private, furnished balcony or terrace
  • King-size bed or two double beds
  • Full bathroom
  • Wi-Fi
  • Room Service
  • Minibar refreshed daily
  • 24-hour concierge service

Preferred Club Family Junior Suite Tropical View
  • Private, furnished balcony or terrace
  • Partial ocean view
  • King-size bed or two double beds
  • Two connecting Junior Suite Tropical View rooms
  • Two bathrooms, each with a separate shower
  • Wi-Fi
  • Room Service
  • Minibar refreshed daily
  • 24-hour concierge service

Preferred Club Family Junior Suite Tropical View
  • Private terrace with outdoor hot tub
  • Tropical view
  • Living area
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Preferred Club Junior Suite Tropical View
  • Private terrace with outdoor hot tub
  • Ocean view
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Preferred Club Junior Suite Indigo Ocean-Front
  • Private terrace with outdoor hot tub
  • Ocean view
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Facilities

Facilities

  • Waterpark with 3 slides and a pool
  • Swimming pools
  • Adults-only Preferred Club rooftop pool
  • Children’s club (children must be fully potty-trained)
  • Teens zone
  • Fitness centre
  • Water sports, including kayaking, catamarans, snorkelling and diving (local charge may apply)
  • Family-friendly entertainment
  • Spa
  • 10 Restaurants including 5 a la carte
  • Cafe
  • Bars
  • Tennis
  • Beach football
  • Beach & water volleyball
  • Table tennis
  • Board games
  • Big-screen movies on the beach
  • Theme nights
  • Yoga
  • Nearby golf with discounted green fees
  • Meeting facilities
  • Wedding venue
All-Inclusive

All-Inclusive

The Dreams Sapphire Resort & Spa Unlimited Luxury® all-inclusive package includes the following:

  • Unlimited dining
  • Unlimited drinks
  • Best-in-class service
  • Wi-Fi
  • Endless entertainment

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Offering 10 restaurants: 5 à la carte, a buffet, a grill and a café and two reserved exclusively for Preferred Club Indigo guests. No reservations are required. 24-hour dining options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night.

Bluewater Grill

  • Grilled meats & seafood specialties
  • Serving breakfast, lunch & dinner (breakfast exclusive Preferred Club & Indigo guests)
  • Newly renovated

Portofino

  • Italian cuisine
  • Open for dinner

El Patio

  • Mexican cuisine
  • Serving dinner
  • Newly renovated

Himitsu

  • Asian cuisine
  • Serving dinner

Bordeaux

  • An elegant romantic French restaurant
  • Open for dinner

Barefoot grill

  • Casual grilled favourites by the pool
  • Serving from 11:30am - 5:00pm

Coco Café

  • Premium coffee and deli snacks in a casual and relaxed atmosphere
  • Late night bites available deli-style including the soup of the day, hot dogs, sandwiches, pizza, fruit and salad
  • Open from 6am – 1am

World Cafe

  • International buffet
  • Open for breakfast, lunch & dinner
  • Newly renovated

Gohan

  • Ocean view, rooftop bar sushi bar
  • Adults only for Preferred Club Indigo guests only
  • Open for lunch & dinner

Seaside Grill

  • Grilled favourites in tropical setting
  • For Preferred Club Indigo guests only
  • Open for breakfast, lunch & dinner
Preferred Club

Preferred Club

All of the Preferred Club Suites offer impressive tropical view and oceanfront suites, and the following additional amenities:

  • Preferred status and amenities
  • Private, Preferred Club location
  • Personalised check-in and checkout
  • Exclusive concierge service at the Preferred Club Lounge
  • Complimentary computer access in the Preferred Club Lounge
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors in the lounge
  • Complimentary access to the hydrotherapy circuit at the Dreams Spa (one per adult, per stay, subject to availability)
  • Exclusive access to an adults-only Preferred Club pool (first come, first served)
  • Bali beds available at the adults-only Preferred Club pool (first come, first served)
  • Access to Blue Water Grill a la carte restaurant for breakfast (exclusive for Preferred Club & Preferred Club Indigo guests)
  • Pillow menu
  • Upgraded mini-bar and bath amenities
  • Slippers and bathrobes
  • 55" cable TV
  • Nespresso Coffee Machine (select suites)

Preferred Club Indigo Section:

The Preferred Club Indigo Suites offers impressive oceanfront views, Preferred Club Indigo Villas are surrounded by lush tropical vegetation providing privacy and relaxation, plus the following additional amenities:

  • Preferred Club Indigo status and amenities
  • Enjoy exclusive check-in and checkout service
  • Exclusive concierge service
  • Preferred Club Indigo Two-Story Villas include dedicated butler service, ensuring a luxurious and seamless stay
  • Exclusive access to Seaside Grill restaurant serving a la carte grilled specialties (located adjacent to the villas)
  • Exclusive access to the adults-only rooftop amenities including: Adults-only rooftop pool with swim-up bar / Gohan sushi bar, open for lunch and dinner / Sky Bar serving delectable drinks and cocktails with a view
  • Nespresso coffee machine in each suite
  • Plus, all other amenities and services for Preferred Club guests throughout the resort
  • Complimentary computer access in Preferred Club Lounge
  • Daily continental breakfast service in the lounge, afternoon hot and cold
Bars

Bars

Offering 6 bars and lounges, including a rooftop swim-up bar exclusively reserved for Preferred Club Indigo guests, serving premium brand domestic and international beverages ranging from swim-up to a nightly music lounge

Barracuda

  • Beach bar
  • From 9am - 5pm

Rendezvous

  • Lobby bar
  • Open fropm 10am - 11pm

Revive

  • Healthy juice and snack bar
  • Open from 7am - 10pm

Scores

  • Sports bar
  • Open from 2pm - 12am

Sugar Reef

  • Swim-up bar located in the main pool
  • Open from 10am - 5pm

The Reef

  • Preferred Club Only Pool bar for adults
  • Open from 10am - 5pm

Sky Bar

  • Rooftop bar with swim-up section
  • Preferred Club Indigo adult guests only
  • Open from 10am - 5pm
Offer Details

Up to 40% Off

Up to 40% Off
Up to 40% Off when travelling between 01/05/2025 - 31/12/2025

All discounts are already applied to the prices shown.
**Blackout Dates Apply

Up to 33% Off
Up to 33% Off when travelling between 01/01/2026 - 30/04/2026

All discounts are already applied to the prices shown.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.3 Google reviews (5222)
Brandon Crews
The room was nice! No complaints. The staff is very friendly and accommodating. The food was plentiful but average at best. Our biggest issue was the 1-2 ft. wall of seaweed along the entire shore. The smell was bad the entire time. Although it's not the resorts fault it would've been nice to have known ahead of time because we were told it's normal this time of year. We did book an excursion that took us to a beautiful beach with no seaweed in sight so that was a great day! We will hopefully get to go back someday but will definitely go at the right time of the year so we can enjoy the beach.
Sonia Sareen
Very friendly and helpful staff. Housekeeping was done promptly and staff was very courteous. Rooms are spacious and layout was good. If you don't go for an early dinner, then getting a table at the restaurants is challenging and the wait is long. There is no system of making a reservation except for the Hibachi grill. The world cafe had a good spread of cuisines but the restaurant itself needs some love, upgrades and is Non-AC! The pool is great - my family enjoyed it and the bars around the resort are good too. The smoothie cafe was our everyday stop. Good entertainment for kids of all ages. A huge drawback - since this was the seaweed season, we could not access the beach at all! Also, the nasty smell gets to you. Do not visit Cancun during this time of year or at least stay in an area which is not affected by this condition. This information was not provided anywhere on the hotels website which was quite a disappointment and a shock upon arrival. Personally, my favorite part of the stay was the Spa! Excellent treatments and nice ambience.
gigi f
My overall stay was acceptable, but I expected a higher standard of service from this establishment. Upon arrival, the staff was extremely attentive and welcoming, which set high expectations. Unfortunately, the quality of service declined as our stay progressed. One evening, my friend and I ordered room service. The wait time was unusually long nearly two hours for very small portions of food that were mediocre at best and did not match the way they were advertised. The staff member who delivered the meal provided excellent service and kindly reminded us to leave the tray outside our door for pickup once we were finished, which we did. When we returned to our room later that day, the tray was still outside. Understanding that mistakes can happen, we called room service to remind them it was ready for collection. The employee assured us someone would come immediately. However, five hours and three follow-up calls later, the tray still had not been removed. By this point, it had attracted insects and even wild animals scavenging the leftovers. This situation not only reflected poorly on the resort’s attention to cleanliness and guest experience, but it also forced us to remain in our room and disrupted our ability to enjoy our final night of vacation. For a property under the Dreams Resorts brand, this level of service was extremely disappointing and far below expectations.
Lucila Castilla Aguilar
Our stay at Dreams Sapphire was truly magical thanks to the amazing staff. From the very beginning, they made us feel supported in every detail, and especially during such an important moment for us: our baby’s gender reveal. The concierge team, led by Ricardo Lizama, did an exceptional job. With so much care and attention, they organized everything beautifully, and later surprised us in our room with chocolate-covered strawberries and a heartfelt card that deeply touched us. Beyond this special moment, every staff member was kind, attentive, and always willing to make us feel at home. We leave with our hearts full of gratitude and unforgettable memories. Thank you Ricardo and the entire team for making our experience so unique and full of love. We highly recommend this resort not only for its facilities, but also for the warmth and genuine kindness that make it truly special. P.S. We also ordered a cake and a photo session, and both were absolutely amazing and handled with great professionalism
Mandy Yang
Our family of four had an incredible time! From the moment we arrived, we were warmly welcomed—our first interaction was with Jorge the bellhop, who was both friendly and informative. Throughout our stay, we returned to him several times for recommendations on places to visit, and every suggestion he gave was spot-on—we were never disappointed. Each morning, we were served at the breakfast buffet by Archi, Pedro, and Sergio Huerta, and it was truly the best way to start our day. Their service was attentive and always friendly. We miss them already! The staff played a huge part in making our stay so memorable.
More...

BEST PRICE FROM Flight & Hotel
£989pp
Sep 2025
£989pp
All Inclusive
Oct 2025
£1119pp
All Inclusive
Nov 2025
£1289pp
All Inclusive
Dec 2025
£1339pp
All Inclusive
Jan 2026
£1439pp
All Inclusive
Feb 2026
£1559pp
All Inclusive
Mar 2026
£1559pp
All Inclusive
Apr 2026
£1239pp
All Inclusive
May 2026
£1249pp
All Inclusive
Jun 2026
£1359pp
All Inclusive
Jul 2026
£1419pp
All Inclusive
Aug 2026
£1629pp
All Inclusive
Sep 2026
£1439pp
All Inclusive
Feb 2027
£1939pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote