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Located In: Mexico

Dreams Sapphire Resort & Spa

Google Logo 4.3 Google reviews (5369)
Best Price From £1209pp
Feb 2026
£1419 pp
All Inclusive
Mar 2026
£1459 pp
All Inclusive
Apr 2026
£1309 pp
All Inclusive
May 2026
£1209 pp
All Inclusive
Jun 2026
£1239 pp
All Inclusive
Jul 2026
£1379 pp
All Inclusive
Aug 2026
£1339 pp
All Inclusive
Sep 2026
£1209 pp
All Inclusive
Oct 2026
£1209 pp
All Inclusive
Nov 2026
£1369 pp
All Inclusive
Dec 2026
£2189 pp
All Inclusive
Jan 2027
£1899 pp
All Inclusive
Feb 2027
£2029 pp
All Inclusive
Apr 2027
£2229 pp
All Inclusive
May 2027
£1819 pp
All Inclusive
Jul 2027
£1679 pp
All Inclusive
Up to 45% Off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Preferred Club
Bars
Dreams Sapphire Club & Villas
Offer Details
Hotel Reviews
More...
Overview

Overview

Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an ar...

Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an array of tempting dining options, 568 elegant rooms and suites with beautiful tropical or ocean views, an extensive range of water sports and inviting swimming pools, guests also have the pleasure of the incredible Unlimited Luxury® all-inclusive package. With all your holiday needs catered for, you can let your cares drift away and enjoy the spectacular surroundings of the Dreams Sapphire Resort & Spa.

How far is the nearest beach?

Dreams Sapphire Resort & Spa is located next to the beach.

Distance from airport

Cancun International Airport is approximately 23km away from Dreams Sapphire Resort & Spa.

Pools
Bar
Spa
Wifi
Parking
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Accommodation
Deluxe Junior Suite Tropical View
  • Tropical view
  • Private, furnished balcony or terrace
  • King-size bed or two double beds
  • Full bathroom
  • Wi-Fi
  • Room Service
  • Minibar refreshed daily
  • 24-hour concierge service

Preferred Club Family Junior Suite Tropical View
  • Private, furnished balcony or terrace
  • Partial ocean view
  • King-size bed or two double beds
  • Two connecting Junior Suite Tropical View rooms
  • Two bathrooms, each with a separate shower
  • Wi-Fi
  • Room Service
  • Minibar refreshed daily
  • 24-hour concierge service

Preferred Club Family Junior Suite Tropical View
  • Private terrace with outdoor hot tub
  • Tropical view
  • Living area
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Preferred Club Junior Suite Tropical View
  • Private terrace with outdoor hot tub
  • Ocean view
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Preferred Club Junior Suite Indigo Ocean-Front
  • Private terrace with outdoor hot tub
  • Ocean view
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Facilities

Facilities

  • Waterpark with 3 slides and a pool
  • Swimming pools
  • Adults-only Preferred Club rooftop pool
  • Children’s club (children must be fully potty-trained)
  • Teens zone
  • Fitness centre
  • Water sports, including kayaking, catamarans, snorkelling and diving (local charge may apply)
  • Family-friendly entertainment
  • Spa
  • 10 Restaurants including 5 a la carte
  • Cafe
  • Bars
  • Tennis
  • Beach football
  • Beach & water volleyball
  • Table tennis
  • Board games
  • Big-screen movies on the beach
  • Theme nights
  • Yoga
  • Nearby golf with discounted green fees
  • Meeting facilities
  • Wedding venue
All-Inclusive

All-Inclusive

The Dreams Sapphire Resort & Spa Unlimited Luxury® all-inclusive package includes the following:

  • Unlimited dining
  • Unlimited drinks
  • Best-in-class service
  • Wi-Fi
  • Endless entertainment

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Offering 10 restaurants: 5 à la carte, a buffet, a grill and a café and two reserved exclusively for Preferred Club Indigo guests. No reservations are required. 24-hour dining options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night.

Bluewater Grill

  • Grilled meats & seafood specialties
  • Serving breakfast, lunch & dinner (breakfast exclusive Preferred Club & Indigo guests)
  • Newly renovated

Portofino

  • Italian cuisine
  • Open for dinner

El Patio

  • Mexican cuisine
  • Serving dinner
  • Newly renovated

Himitsu

  • Asian cuisine
  • Serving dinner

Bordeaux

  • An elegant romantic French restaurant
  • Open for dinner

Barefoot grill

  • Casual grilled favourites by the pool
  • Serving from 11:30am - 5:00pm

Coco Café

  • Premium coffee and deli snacks in a casual and relaxed atmosphere
  • Late night bites available deli-style including the soup of the day, hot dogs, sandwiches, pizza, fruit and salad
  • Open from 6am – 1am

World Cafe

  • International buffet
  • Open for breakfast, lunch & dinner
  • Newly renovated

Gohan

  • Ocean view, rooftop bar sushi bar
  • Adults only for Preferred Club Indigo guests only
  • Open for lunch & dinner

Seaside Grill

  • Grilled favourites in tropical setting
  • For Preferred Club Indigo guests only
  • Open for breakfast, lunch & dinner
Preferred Club

Preferred Club

All of the Preferred Club Suites offer impressive tropical view and oceanfront suites, and the following additional amenities:

  • Preferred status and amenities
  • Private, Preferred Club location
  • Personalised check-in and checkout
  • Exclusive concierge service at the Preferred Club Lounge
  • Complimentary computer access in the Preferred Club Lounge
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors in the lounge
  • Complimentary access to the hydrotherapy circuit at the Dreams Spa (one per adult, per stay, subject to availability)
  • Exclusive access to an adults-only Preferred Club pool (first come, first served)
  • Bali beds available at the adults-only Preferred Club pool (first come, first served)
  • Access to Blue Water Grill a la carte restaurant for breakfast (exclusive for Preferred Club & Preferred Club Indigo guests)
  • Pillow menu
  • Upgraded mini-bar and bath amenities
  • Slippers and bathrobes
  • 55" cable TV
  • Nespresso Coffee Machine (select suites)

Preferred Club Indigo Section:

The Preferred Club Indigo Suites offers impressive oceanfront views, Preferred Club Indigo Villas are surrounded by lush tropical vegetation providing privacy and relaxation, plus the following additional amenities:

  • Preferred Club Indigo status and amenities
  • Enjoy exclusive check-in and checkout service
  • Exclusive concierge service
  • Preferred Club Indigo Two-Story Villas include dedicated butler service, ensuring a luxurious and seamless stay
  • Exclusive access to Seaside Grill restaurant serving a la carte grilled specialties (located adjacent to the villas)
  • Exclusive access to the adults-only rooftop amenities including: Adults-only rooftop pool with swim-up bar / Gohan sushi bar, open for lunch and dinner / Sky Bar serving delectable drinks and cocktails with a view
  • Nespresso coffee machine in each suite
  • Plus, all other amenities and services for Preferred Club guests throughout the resort
  • Complimentary computer access in Preferred Club Lounge
  • Daily continental breakfast service in the lounge, afternoon hot and cold
Bars

Bars

Offering 6 bars and lounges, including a rooftop swim-up bar exclusively reserved for Preferred Club Indigo guests, serving premium brand domestic and international beverages ranging from swim-up to a nightly music lounge

Barracuda

  • Beach bar
  • From 9am - 5pm

Rendezvous

  • Lobby bar
  • Open fropm 10am - 11pm

Revive

  • Healthy juice and snack bar
  • Open from 7am - 10pm

Scores

  • Sports bar
  • Open from 2pm - 12am

Sugar Reef

  • Swim-up bar located in the main pool
  • Open from 10am - 5pm

The Reef

  • Preferred Club Only Pool bar for adults
  • Open from 10am - 5pm

Sky Bar

  • Rooftop bar with swim-up section
  • Preferred Club Indigo adult guests only
  • Open from 10am - 5pm
Dreams Sapphire Club & Villas

Dreams Sapphire Club & Villas

Dreams Sapphire Club & Villas Privileges:

  • Exclusive Club Lounge Access
  • Bali bed complimentary (1 day per stay)
  • Personalized check-in & check-out
  • Breakfast at Sea Side Grill or Blue Water Grill
  • Adults' rooftop infinity (teenagers 16+ access)
  • Arrival & departure amenities (4-night minimum stay)
  • Complimentary access to hydrotherapy circuit (1 per person, per stay up to 2 adults)
  • Nightly turndown service
  • Building concierge
  • Pre-arrival concierge contact (1 week before arrival)
  • Upgraded room service menu

Additional Exclusive Privileges for Villa Guests:

  • Bali bed complimentary
  • Dining reservations at all restaurants
  • Complimentary pressing (2 garments per guest, per day)
  • Premium nightly turndown service
  • Exclusive Club Lounge Access
  • Personalized check-in & check-out
  • Breakfast at Sea Side Grill or Blue Water Grill
  • Arrival & departure amenities (4-night minimum stay)
  • Complimentary access to hydrotherapy circuit
  • Dedicated butler service
  • Pre-arrival concierge contact (1 week before arrival)
Offer Details

Up to 45% Off

Up to 45% Off
Up to 45% Off when travelling between 13/01/2026 - 01/05/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.3 Google reviews (5369)
Jose Diaz
We had an amazing stay at this resort in November 2025. We absolutely loved our stay. There were just a couple of issues with the room that were dealt with by staff promptly. One was that the sliding door handle came off. The other one was that the hand towel rack was loose. I found the whole resort very pleasant to walk around. The food at the restaurants was fine with the exception of the Italian restaurant which was amazing! Staff throughout the resort were very friendly and helpful. I just encountered one member of staff who was a bit dismissive when I asked for towels. That did not damp my day, as the rest of the staff were always smiling and friendly. The pool is quite big which is great but it's a bit cold. My watch registered a 26C temperature. The ocean felt warmer! Speaking of the ocean, the beach was fine. There was seaweed washed up on the beach everyday but nothing terrible. However, if you're looking for nice, turquoise water, this beach is not it. My son was stung by a jellyfish while in the ocean. We immediately applied after bite cream and the first aid staff at the hotel applied vinegar. The sting was very painful but with these measures the burn went away quickly. We spent most of the time by the pool enjoying drinks and food and just relaxing. Overall, I would recommend this resort if you're looking to unwind and have good service and food. The only minor downside is the beach.
Laura Gibson
We thoroughly enjoyed our time this past week at Dreams Sapphire. We were a little bit hesitant after reviews and recent photos right before our trip, but were very happy to see that the beach is lovely and that the food is very good. Andy at the beach made our entire trip, every morning welcoming us, remembering our names and even drink orders and preferences! He is outstanding and very hard working. Eduardo at the seaside grill was excellent every lunch we had, always providing best recommendations (the shrimp tacos!) and taking allergies very seriously (peanuts). We loved the Italian restaurant, all service was excellent there and the food is just as good as a nice restaurant back home in Canada where we are from. Overall, worth it for us and a well needed reset.
Rebecca Plante
My husband and I stayed for 4 nights Jan 2026. Loved the food variety and quality. We were able to experience all the restaurants (no reservations necessary). Five stars to Alberto, who always greeted us very kindly for breakfast! The main lobby is very peaceful; perfect for reading your book without sitting in full on sun. There are a few suggestions we have for resort owner: 1) Create an area dedicated to yoga and offer 1-2 class options a day (currently no yoga is offered at this resort). The photo attached shows an area on the resort that would be perfect for this purpose. This area plus the building attached behind, did not have any activity during our stay. 2) Heat your hot tub to a minimum of 100 F (it is currently lukewarm ~88F). 3) Stop supporting beach chair reservations by guests draping towel on chairs. Have staff clear away orphaned towels multiple times during the day. I would recommend future guests to make sure to book some excursions! The entertainment on the resort will not be enough to keep you busy. Overall, we would recommend this resort to others.
Katie Crawford
January 2026 When our room was finally ready they took us to it and the door was wide open, come to find out the door didn’t even close because the latch was broke so maintenance was supposed to come to fix it and we had to wait 30 mins then finally asked a housekeeper if they could help us! Someone finally came and fixed it! Our patio light was hanging by the wires and did not work. They didn’t even give us all the towels we needed. Never restocked our fridge, supplied us a small bottle of rum which my roommate had a couple shots out of and we come back to it gone so they threw it away and didn’t replace it. Our beach front view was looking at a pile of seaweed cause that’s where they dumb it and other peoples room! Completely saw a guest taking a bath on his balcony cause that’s all we see when we went out on the patio! (Room 610 so don’t get that room) We paid extra to be preferred members because we wanted the rooftop pool that overlooked the ocean (only reason we even booked this place) only to be kicked out of it because we weren’t “indigo” members which no one even knew was an option! But we could pay $60 a day to be one but if you wanted it one day you had to pay everyday the rest of your stay! There was never any beach or pool chairs available! No entertainment! Everything closed way too early! Adult only/preferred pool closed at 5pm and the main pool closed at 7pm. No lights on the beach so at night it’s not like you could see anything if you wanted to walk the beach. The staff were incredible though! Huge shoutout to all of them. Very nice and friendly! However most resorts you have waiters coming up to you a lot checking on you and here I felt like we had to go up to the bar ourselves to get a drink and then there would be only one bartender so it took forever cause so many people needed something! Beach was full of seaweed which I know they can’t prevent but that wasn’t the crystal clear pictures they advertised! If you’re wanting to party or be a family resort this is NOT the place for you!!! Much better places!
Isai Morgado
Perfect Getaway at Dreams Sapphire My wife and I recently spent a fantastic weekend at Dreams Sapphire Resort & Spa in Cancun for a friend's wedding—we were thrilled to leave the kids with the grandparents for this much-needed break! Our stay was spectacular from start to finish. Our Preferred Room in the Indigo building was truly amazing, offering gorgeous views and exceptional comfort. The food was consistently great, and the service was always on point; every staff member was friendly and attentive. We also took a memorable snorkeling trip with Caribbean Top Tours Mexico. Their representative, Edgar, was highly informative and knowledgeable, answering all our questions. Our snorkeling guide, Mauricio, deserves a special mention—he was great, considerate, and all-around excellent, ensuring a wonderful and safe experience for everyone. We would recommend Dreams Sapphire to anyone looking for an incredible experience in Cancun!
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BEST PRICE FROM Flight & Hotel
£1209pp
Feb 2026
£1419pp
All Inclusive
Mar 2026
£1459pp
All Inclusive
Apr 2026
£1309pp
All Inclusive
May 2026
£1209pp
All Inclusive
Jun 2026
£1239pp
All Inclusive
Jul 2026
£1379pp
All Inclusive
Aug 2026
£1339pp
All Inclusive
Sep 2026
£1209pp
All Inclusive
Oct 2026
£1209pp
All Inclusive
Nov 2026
£1369pp
All Inclusive
Dec 2026
£2189pp
All Inclusive
Jan 2027
£1899pp
All Inclusive
Feb 2027
£2029pp
All Inclusive
Apr 2027
£2229pp
All Inclusive
May 2027
£1819pp
All Inclusive
Jul 2027
£1679pp
All Inclusive

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