Bahia Principe Luxury Akumal

Hussein Karimjee

We had a blast at this resort for my best friend’s bachelor party! The service was fantastic, and the resort itself was amazing. The staff were super friendly, and the food was pretty good. The buffet wasn’t always top-notch, but on Fridays, they had unlimited lobsters! The restaurants were incredible, though they were usually packed. The only thing I didn’t enjoy was the drinks. They all had this weird chemical taste to them. The Pepsi Blacks were a hit, though! Overall, it was a great resort, and I’d definitely recommend it.

Jesse Aucoin

We had a wonderful stay at the Bahia Principe Luxury Akumal and couldn’t be happier with our experience. From the moment we arrived, Jose at check-in made an incredible first impression—he instantly made us feel like family and truly welcomed us. He went above and beyond to accommodate my mother, who has limited mobility, by relocating us to a building closer to all the amenities. His kindness, professionalism, and genuine care truly set the tone for our vacation. The food at the resort was some of the best we’ve had at an all-inclusive. We managed to book 6 à la carte restaurants during our 7-day stay, which was impressive. While the booking app was glitchy at first, they released an update that helped resolve the issues. Room service deserves a special mention—it was hands down the best and most efficient we’ve ever experienced. Our swim-up room was fantastic—spacious, relaxing, and a real highlight of the stay, aside from the occasional raccoon stopping by to beg for food. The grounds throughout the resort are spotless, beautifully maintained, and the shuttle service is excellent, making it easy to get around. One thing to note: this isn’t the resort to choose if a perfect beach is your top priority. However, everything else more than makes up for it. Overall, we had an amazing experience and would absolutely return. Highly recommend for exceptional service, great food, and a welcoming atmosphere.

Adam K.

I highly recommend this hotel for families. This is already my fourth stay here. The food, rooms, and service are absolutely wonderful. Special recognition goes to the Entertainment Team members, Ramon and Jonathan. These gentlemen are a true asset to the hotel. They lead fantastic animations, dances, and activities, radiating extremely positive energy. They have an excellent rapport with both children and adults, are very polite, and treat every guest with great respect. The hotel management should truly take good care of them, as their departure would be a significant loss for this place. Papito Adam & Jakub, Magdalena, Wiktoria

violeta hutanu

We had a great time. The resort was very nice, clean. We enjoyed the entertainment. Very grateful for the buffet & restaurants staff for accommodating our daughter who has multiple food allergies. The buffet cooked meals specially for her. A few things that could be improved: booking an a la carte restaurant: was quite difficult as there were not many spots available. And they also had some issues with their app. Also, the pools were cold - they were pretty empty (but we were there in an unusual cold weather for them - end of Jan)

Kyle Durocher

Oh man - where do we start? We’ve visited 5 continents and this was our favourite vacation ever. One week in a renovated 2-bedroom suite (Villa 54). Service was impeccable, the buffet was incredible (variety, flavour, presentation), the beach great, grounds beautiful and clean as a whistle. From our arrival to our leaving, we were beyond happy with everything. Not many places you could say “don’t change a thing”, but this was it for us. We will definitely be back to visit this paradise and the fantastic servers, bartenders, lobby staff, lifeguards, etc. Bravo to the Bahia Principe Luxury Akumal!!