Aria Resort and Casino

Jody Lim

I would rate this hotel about 3.5 stars. It’s conveniently located right off the strip. The property is clean, but it does feel a little dated. The fresh flowers throughout the hotel are beautiful, and the overall service is good. One thing I didn’t like: if you leave money out in your room, housekeeping will take it right away. Unlike other hotels I’ve stayed at, they don’t wait until the end of your stay. I usually leave a larger tip at the end, but since they take it immediately, it makes me wonder what else could be taken. On a positive note, the suite pool is excellent. It’s reserved only for suite guests, and the service there is amazing. They guide you to your seat, set up towels, and even bring aloe every hour. That part of the experience really stood out. Overall: I might stay here again if they improve housekeeping practices. The service in some areas is outstanding, but trust and consistency are just as important when choosing a hotel.

Paniz Karbakhsh

For me it's the luxurious smell as soon as you walk in! The place is very well kept up with. I liked the atmosphere, staff, the location and how it's connected to the other casino. My favorite part was the 24 hr bakery with the most delicious treats! So many beautiful displays of art to admire. WE had a blast at the casino and plan on returning to stay for a romantic get away!

Daniel Mori

This resort is heading downhill. I have stayed here tens of times occupying anything from a regular room all the way to a two-bedroom SkySuite. I once (in 2017) even organized for my company to book 100 rooms and a hospitality suite here for a corporate event. In the past (more or less until 2023), Aria had been a consistent, reliable resort for both work and leisure travel. My experience on my last trip was very disappointing: the room and bathroom are beginning to show signs of advanced age (normal for a 15 year old Vegas property), something that I suppose will be addressed with an upcoming renovation. But too many things went wrong for a three-night weekday stay: - One of the two sinks had a very slow drain. This is actually quite common at Aria and neighboring Vdara. - On my second day the room was not serviced. I left it around 10.30, activated the service light, and returned in the afternoon around 2.30pm to find that it hadn’t been serviced. Not a problem, however… - The lights and the drapes were inoperable. The commands would simply not work. I tried calling to no avail as nobody picked up, so I tried the digital concierge via text message. A fairly confusing system that allowed me to place a request for service. After trying again, I was able to finally chat with a human who was very helpful and solved the problem by resetting the electricity in the room. Thank you. - I therefore decided to forgo housekeeping and take a nap as my work schedule had forced me to wake up at 3.00am that morning. As I was napping, with the “Privacy” light on, the phone rang: it was maintenance advising me that an electrician was at the door to fix the problem. Thank you for the unnecessary wake up call: maybe talk to each other before trying to contact the guest — I had already confirmed via text that the problem had been solved. - Again due to work, I had paid the $60 fee for guaranteed late checkout on my third and last day. This had also been confirmed at the time of check-in. At 10.15am — with the ‘privacy’ light engaged, and while I was on a work video call, a member of the housekeeping staff started knocking incessantly. She would not stop until I opened the door advising her that I would appreciate privacy (finger pointed at the red light), that even the standard checkout time of 11.00am had not passed, and that I had a late checkout anyway. About an hour later, another staff member (not from housekeeping) knocked and tried to enter the room (only to find that the security bolt was engaged): I advised her, as well, of the late checkout and that I would appreciate privacy (red light still on) while working. She apologized and left. At 12.45 the housekeeping staffer again came knocking, and again I reiterated that I had paid for a guaranteed late checkout that had also been confirmed at check-in. The inventor of the privacy/do not disturb light may rest in peace, but Aria guests definitely won’t rest if the staff here can help it. So long, MGM, it’s been real. It’s Palazzo, Wynn, Durango or Red Rock for me from now on.

John Sullivan

I was provided a free upgrade to a Corner Suite. This was without a doubt the nicest hotel suite I’ve ever stayed in. All the staff: concierge, security, cleaners, dealers, servers, were very cordial. The pool was lovely. The casino is high end. Everything is well maintained. It even smells good. I would highly recommend ARIA. Thanks for making my Las Vegas experience so excellent.

Afreen Bukhari

I had an amazing stay at this hotel! From the moment I checked in, the staff was warm, welcoming, and incredibly helpful. Staff mentions Evelyn at concierge helped me tremendously, the bakery folks by casino were awesome! The room was spotless, spacious, and very comfortable, with all the amenities I needed. Housekeeping did a fantastic job keeping everything fresh and tidy throughout my stay. The location was perfect—close to restaurants, shops, and attractions—yet still quiet and relaxing.