Las Vegas Hilton at Resorts World

Wayne Briscoe

Me and my family really enjoyed our 4 night stay in the Las Vegas Hilton Resorts World. The resort is beautiful, relaxing and nice that it's off the beaten path. I appreciated the comp'd early check-in, pleasant staff, nice variety of food options and enjoyable pool area. I highly recommend a stay at Resorts World. Make sure to take a ride in a Zoox.

Tiffany C

Great place the pool areas were so nice, kinda hidden, loved that! The food and drinks were also delicious. The gym was a full gym, no matter what kind of work out you want its available to use. I would definitely recommend this resort.

Krishna N

Absolutely Miserable Stay – Avoid at All Costs! If I could I would have given a zero star! I honestly don’t know where to begin with how pathetic this hotel is. For the price they charge, you’d expect at least the bare minimum — but no, not even a microwave or a simple coffee machine in the room. Apparently, basic comfort is “optional” here. And let’s talk about their so-called “beverage credit” — what an absolute scam. They sell it like it’s some great perk, but when you try to use it for a cup of morning coffee, every single staff member gives you a different answer. One minute they say it’s covered, the next minute you’re being charged full price. I’ve never seen a place so disorganized and misleading. It’s basically a con designed to nickel-and-dime guests who don’t find out until it’s too late. The staff? Completely clueless. It’s like no one’s been trained beyond how to swipe a keycard. Ask a basic question, and you get blank stares or wrong information. The lack of customer service skills is astonishing — zero professionalism, zero initiative, zero care. And to top it off, their system is a complete disaster. If you’re traveling with a large family or multiple rooms, good luck. We had asked front desk 48 hours ahead to keep 5 rooms on the same floor or atleast 2 floors, since it was a group of 11 guests. This was not taken into consideration by the hotel. The guest cannot get access to different floor levels, so you’re stuck running around trying to sort have out yourself, having to call your family members to the reception lobby everytime you have to go to their room that’s on a different floor. It’s an operational nightmare.. Every person in this family trip felt they were stuck in their own room since we couldn’t visit others without having to call them and meet in the lobby. During the check in process, it was not mentioned even once, that floors cannot be accessed with your key card. So we had to learn it the hard way. So the staff has a long way to go in terms of customer service. From my whole family, this is a caution warning, if you are planning to come in a large group- do not consider this hotel. It will be a nightmare. This place is a textbook example of incompetence wrapped in false advertising. Save yourself the headache, the wasted money, and the sheer frustration — go anywhere else. Room number: :37-325 (From Oct 24th to Oct 28th)

Wajahat Ali

I’ve stayed at Hilton Resorts World Las Vegas multiple times, but this was by far the worst experience I’ve ever had. I booked my stay through Booking.com and had a confirmed reservation. When I arrived, the front desk staff was completely unprofessional and couldn’t locate my booking—even after I showed them my confirmation number. Eventually, they "found" it, but then asked for my card for a security deposit. Without my consent, they created a new reservation under my name and charged me again, despite me already having a confirmed booking. They never provided any explanation, bill, or receipt for this extra charge. To make things worse, they also charged me a resort fee, even though it was supposed to be waived due to a promotion. I only found this out after contacting Hilton customer service, who had to escalate the issue and connect me with the front desk after two days of trying. As if that wasn’t enough, I had to change rooms because the first one had a dirty bathroom and a strong sewer smell. This whole experience was incredibly frustrating and disappointing. After being a loyal guest for years, this stay has completely changed my opinion. Never again.

katie bounds

Overpriced and Disappointing – Wouldn’t Stay Here Again The front desk ladies were really nice — probably the best part of the stay. Unfortunately, after check-in, you’re pretty much on your own. The biggest issue with this hotel is the pricing. Everything is extremely expensive, and on top of that, there’s a resort tax added to almost everything. I decided to grab a couple of snacks thinking it wouldn’t be too bad, but it cost $13 for a handful of nuts and another $13 for a bag of chips, plus tax! Completely ridiculous. Room service is another letdown — you have to order through Grubhub, and even if you order from a restaurant inside the hotel, you still get charged a delivery and driver fee. It felt like being nickel-and-dimed at every turn. I ordered from a place called Junior’s, which was supposedly a casual restaurant. I got a burger and fries — it came out to $45 total. The burger had no seasoning, absolutely no flavor, and the bun seemed stale or like it had just been thrown in the oven to toast. The fries were the only decent part, and even those were subpar at best. Just awful. If you’re spending $45 on a burger, it should at least taste good — this one definitely didn’t. To make things worse, I had been drinking the tap water and started feeling sick. My flight was delayed until the evening, and checkout was at 11 a.m. I accidentally fell asleep and realized I had missed checkout time. Instead of offering to extend my stay for a few hours, they made me check out and rebook another room for an entire night — just for the remaining six hours. It was my first time in Vegas, and I had a limited budget. This experience left a really bad impression. The room was decent but basic, and honestly, you couldn’t pay me to stay here again. I’d recommend a Holiday Inn over this place any day.