Alila Ubud

Amit Kinger

We stayed at the Hyatt Alila in Ubud and were truly impressed by the serene, nature-immersed setting. The location is incredibly peaceful—perhaps a bit too relaxing for my personal taste, but my wife absolutely loved it. The infinity pool is a major highlight with breathtaking views of the lush jungle—easily one of the best spots to unwind. Breakfast was generally good, though service was inconsistent depending on the staff, especially at the egg station. We stayed in a Pool Villa, and the room was fantastic. The private pool was a great size, and the outdoor bathtub surrounded by a fish pond was simply magical—such a unique and calming experience. One downside was the monkeys—they were quite aggressive and made us a bit uneasy at times. Also, during a heavy rain, the roof of our villa started leaking, and we had to mop the floors ourselves to avoid slipping. The hotel offered to move us to a different villa (not a pool villa), but repacking would’ve been a hassle, so we declined. Unfortunately, there was no other compensation or follow-up, which was a bit disappointing for a property of this caliber. Overall, it’s a beautiful property perfect for nature lovers and those seeking tranquility, with a few service inconsistencies and room issues that hopefully are one-offs.

Justine Tsai

I was surprised this property is rated as a 5-star hotel, as the service and facilities did not quite meet that standard during my stay. Upon arrival, there was no staff to greet us or assist with luggage, which set a poor first impression. At check-in, we were placed in a small, somewhat unusual room. The complimentary bicycles were another disappointment, as they were quite old, uncomfortable, and partly broken. The room itself felt outdated and on the smaller side. The shower was particularly inconvenient—the water immediately turned very hot, and with only a rain shower head, it was difficult to adjust the temperature safely. In addition, the walk-in design caused water to spill across the bathroom floor, leaving it wet and slippery. On a positive note, the location is beautiful. Being surrounded by rice fields made for a very pleasant atmosphere and relaxing walks. Overall, while the hotel has a nice setting, I believe there are better options in Ubud at a similar price point.

Kristen Liu

Overall we had an amazing experience! The hotel is small, but very beautiful and unique. The views were breathtaking and the monkeys made it extra cool. One small complaint is that the shower doors are tiny and water gets everywhere in the bathroom which was a bit annoying. However besides that, the rooms were wonderful and clean and the service was great. Everyone was so friendly and helpful. One thing I really want to commend is their food allergy awareness and ability to accommodate. I was so nervous traveling to Bali with a peanut allergy, but after reading positive reviews on this hotel, decided to take the chance and book the trip. They were very accommodating and made sure to cook food separately with clean oil each time for me. They remembered me and made notes so I didn’t have to repeat myself each time. They even made me a special cake since I was celebrating my birthday, and made sure there were no nuts in it. Every meal I had in Bali was at this hotel (and another I stayed at), and that’s what made it possible for someone like me to go there. I appreciated it so much!

Chewy M

Had a 4 nights stay here a couple years ago for a family vacation, but the amazing memories are still vivid. Saw pictures of the hotel pool online and always thought how amazing that was—it lived up to the hype! We had the villa with forest view. I’m from the city so it took some adjusting as we heard different types of insect or other living creatures making noises at night especially when we tried to sleep. Good thing we were tired so we still slept at ease. Some parts of the room, especially the bathroom seems a bit wore out & a touch up would be much welcome. One thing we didn’t like how the bedroom was disconnected from the bathroom (had to walk through a semi outdoor connector, though still within your own villa, when you need to go to use the toilet at night—where different small creatures such as frogs & other insects may await you). If you are into the outdoors & enjoy nature, then this would definitely be a plus! We had breakfast here every morning and it was delicious! The staff were exceptional! Very polite and welcoming and shows what hospitality should be like! I would definitely stay here again if in Ubud! Here’s my STAY ratings: Service: 5 stars/Excellent The Bed: 5 stars/Very comfortable Amenities & Cleanliness: 4 stars/a few things in the room need updates Yocation: 5 stars/nice secluded area of peacefulness

Keith Huang (MrKeithHuang)

came for dinner, and enjoyed the kitchen and service. beautiful view over pool, with a backdrop of the forest beyond. the hotel was well designed, is comfortable setting, and enjoyed the modern Balinese craftmenship. the restaurant staff kindly gifted my son a coconut to enjoy with dinner :)