Novotel Bali Benoa

Georgia Beck

We stayed at Novotel Bali Benoa back in May and we were satisfied with our stay. The rooms were nice and the main pool was lovely and refreshing. One of the pools was under maintenance at the time so we weren’t able to experience all 3 pools. The restaurant at the hotel was disappointing so wouldn’t recommend eating on site. We did the fire show and buffet dinner one night which was a fun experience. Overall would recommend.

Emilia Lacatena

The best hotel you can stay at when you want to visit the southern part of Bali. The staff is very nice, welcoming and communicative. The hotel is very beautiful, clean and has a Balinese vibe. We were very happy with our room, the food and everything. I would recommend it to anyone that wants to experience a nice holiday with lovely people.

Amit Kinger

We stayed at Novotel Bali Benoa with a group and had a total of four rooms. Unfortunately, the experience fell short of expectations, and I would not return. This is more of a mid-to-low range hotel. The front desk service was poor—not very helpful or responsive. We didn’t try the breakfast, so can’t comment there, but with so many great local food options nearby, we ended up dining out most of the time. The pool at the main building was underwhelming, though the kids’ pool across the road (where we stayed) was great for younger children. The beach was decent, and the location was okay, but next time, I would choose to stay closer to the Bali Collection area for more convenience and amenities. The rooms were the biggest letdown. One of our rooms had an AC unit that stopped working and flooded the floor. It took them over 10 hours to fix it, and even then, the AC was unreliable. My own room had inconsistent housekeeping—towels left on the floor were folded and reused instead of being replaced. Not something you’d expect even from a 3-star property. The only saving grace was the on-site spa, which offered good services at reasonable prices with plenty of availability. Overall, aside from the spa and kid-friendly pool, there isn’t much I’d recommend about this hotel. Too many issues and too little attention to service and quality.

_shawty 17

I stayed for 3 days and it was amazing. I really enjoyed my holiday chilling in the pool. The staff were very friendly and welcoming. And thank you also for the complimentary photo session which was very memorable. Overall, it deserves 5 stars❤

Fely Aligno

We had a fantastic stay at this hotel! The staff were warm and welcoming, making us feel right at home. Our room was spacious, clean, and well-maintained, with a king-size bed that was very comfortable. There is also a private Veranda with a day bed and chairs at the back to sit and relax after a long day (or anytime of the day😊❤️) The veranda is overlooking a ‘lush’ garden with a jackfruit tree bearing fruits😘 Bottled water was provided daily, and there was also a water dispenser nearby for extra drinking water. The breakfast buffet was delicious, offering a wide variety of options. There were plenty of places to eat around the area, and convenience stores were located nearby, if you need to get something else. In my opinion😊 it would be lovely if water/infused water is provided as refreshments at the lobby for guests/visitors. It would make the hotel much more welcoming❤️