Pickalbatros Royal Moderna Resort

Ayhan Satır

First of all, I would like to thank Mr. Ahmet from the reservation department. He welcomed us with a warm smile and did his best to make sure we got to our room quickly. The service, room cleanliness, and hotel location were truly perfect. All the staff were very polite and always smiling. Would I come back again? Definitely yes! 🌟 I only have one small suggestion: it would be wonderful if more Turkish dishes were included on the menu to suit the taste of Turkish guests. That would make everything absolutely flawless.

Samar Eldahtoury

The resort is smaller than many of the other 5 stars hotels, has fewer pools however the kids aqua is very nice. Its a great option for families with kids but not at all for adults or couples. The rooms are old and broken items might be found however they are good overall. Food is good and has many options but repeated every day. The snacks on the pool and the beach is very very limited not comparable to other 5 stars resorts. The activities are so good including the aqua gym and the night kids disco, but the shows are boring, very boring. The staff lack good hospitality and customer service ethics, they rarely smile, some of them made fun of the guests. Thats definitely not a 5 stars level. The most terrible part is that people steal stuff and Im not sure if they have recorded cams, Our pool towel has been taken from the seat and our room chairs have been taken away in the middle of the day! I won’t feel safe leaving anything in the room. Overall the experience equals 4 stars and doesnt worth the money paid, web have tried sunrise group, Jaz and charmillion, way better, thiz resort reminds me with another one called seabeach which is 4 stars but much more better night shows and animation ove there.

C D

We came to this hotel with high expectation having stayed at another pickalbatros in the past. It's been very disappointing. We booked our stay through Easyjet holidays. Everywhere you go, you find something broken. Our room is outdated. We are in the 1000 block. The drawers in the room and in the bathroom dont work well and one drawer in the bathroom doesnt open at all! The tiles in the bathroom are chipped. The metal of the shower head and taps is rusty and corroded. The pools and the spa also have broken tiles. In general, the hotel needs a deep clean and revamp. The food is ok but tasteless at times. The juices are tasteless, the alcoholic cocktails as well because they are made with the same tasteless juices. The staff from housekeeping, restaurants and bars are nice and make an effort, although you find some waiters or barman that don't cheer you or come across rude, they just seem they've had enough of people. The customers here are dirty and rude. That's probably not the hotel's fault and that's probably what makes the staff tired. The customers leave dirt around the pools, shout at any time of the night, pick food with hands rather than using tongs, run around, take a lot of food leaving nothing for others and then leave full plates of uneaten food on the table. Our room wasn't very clean when we first arrived, which we felt wasn't at the standard for Pickalbatros. In general, we are disappointed. We paid a lot of money and what we have found isn't worth the value we paid. We don't recommend this hotel and we won't be visiting again.

Валерія Дика

I recently visited this hotel. Overall, I had a positive impression, although like every hotel it has its drawbacks. I would especially like to mention the animation team, I didn’t have to be bored. Pleasant atmosphere during the day by the pool, unobtrusive music and wonderful relaxation and entertainment. Also interesting and varied evening programs and shows, every day there was something new and interesting. I want to thank the DJ for the wonderful parties and well-chosen music, which is suitable for all nationalities, everyone has fun and a cool atmosphere. I recommend the hotel for a good rest, you definitely won’t be bored

Bogdan Pomohaci

We've been to Egypt several times and this is one of the best hotels. Rooms are big and cleaned daily. Beach is nice and you always find sunbeds. Many places for kids to have fun !!! Food and drinks are good. Lots of places to eat and also many bars (it's a pretty big hotel). Overall we had a very nice time at this hotel !!