Dreams Beach Sharm El Sheikh

Gluten Free

Our experience at this supposed five-star hotel was extremely disappointing. From the moment we arrived, the staff were not hospitable at all. You could clearly feel that they were not welcoming, and the level of service did not match what you would expect from a five-star property. The food was very poor. I am not even talking about the quality of the ingredients — the food was simply not good, just barely eatable. We were expecting a much better and more varied dining experience from a five-star hotel. We also had issues with cleanliness. In the room, you could still see stains on the shower door, and it never felt truly clean, which is very disappointing. On top of that, when we asked for slippers, they brought us used slippers placed inside a plastic bag to make them look new. This is completely unacceptable for any hotel, especially one claiming to be five stars. Another point for future guests: be careful with the pharmacies outside the hotel. One person working there tried to charge up to ten times the price listed on the medication box. When we confronted him, he claimed it was an error, but we noticed the same thing happening at another nearby pharmacy — they seem to try to exploit tourists. Based on our experience and the attitude of the staff, this hotel cannot be considered a five-star hotel. In reality, it barely reaches the level of a two-star hotel in terms of service, hospitality, and overall quality. Overall, we would not recommend this hotel and would definitely not stay here again.

Jennifer

Just returned from a short birthday break. Hotel is lovely and spacious. The staff especially George/Amir were very attentive and friendly. The food was a let down, often luke warm and i found it too oily. The deserts were clearly mass produced, cakes may look different but all tastes the same. The grill was better. The beds were extremely comfortable, however, the bathrooms could do with a deep clean. Plenty of space around the pools, but you will get bothered with salespersons from the Spa who we found very rude.

Alifia HR

Very Disappointing Experience – Unwelcoming Toward Indian & South Asian Guests Our stay at Dreams Beach Resort was extremely disappointing and uncomfortable. • The staff was rude, unhelpful, and unsupportive, especially toward Indian and South Asian guests. • We clearly noticed favoritism toward European, USA, and London guests, while Indian guests were treated poorly • Room cleaning was not done for two days, even after repeated requests. • The food quality was horrible – dirty, unhygienic, and no suitable options for Indian or South Asian people. • Overall cleanliness was very poor, including food areas. • Staff attitude felt dismissive and insensitive, making us feel unwelcome throughout the stay. A resort should offer equal respect, hygiene, and service to all guests, regardless of nationality. Unfortunately, this was not our experience at all. I do not recommend this resort, especially for Indian or South Asian travelers, unless major improvements are made in staff behavior, cleanliness, food quality, and equality in service. ⭐ Rating: 1/5

Małgorzata Brzyska

A very nice, well-maintained, large hotel, beautifully arranged, situated on a spacious area. Surrounded by beautiful, well-kept greenery, everything is clean and tidy. There are several swimming pools and bars on the premises, as well as a spa. Clothing and grocery stores are located in front of the hotel. The staff is very friendly and helpful. The meals are fresh, tasty, and varied. The only downside is the beach on a cliff and the difficult access to the water, with sharp rocks along the shore. I wouldn't recommend it to families with small children.

Honey

Dreams Beach Resort: A Fantastic Family Resort Dreams Beach Resort in Sharm el Sheikh is a great 5-star, all-inclusive option, especially for families. It’s a very family-oriented resort with lots of children and activities. You can enjoy full days at the pool and the beautiful beach. It’s a big plus that they have multiple stations for food and drinks throughout the resort. The resort is large and offers many family activities. Outside the resort, it's easy to find cheaper taxis using an app, as the hotel prices are quite expensive. The rooms are very nice, and I was very pleased with the hygiene, housekeeping, and cleaning services. The reception could be better; it's a slow process to get keys, information, or check out. The chefs were great at accommodating food allergies and special dietary needs. It’s also conveniently located near the airport. I would definitely come back another time.