Meril Boutique Hotel

issy adams

DO NOT STAY IN THIS HOTEL IF YOU WANT TO BE TREATED WITH RESPECT FROM THE OWNERS AND TO BE GIVEN WHAT YOU PAID FOR. we stayed at the meril hotel and all i can say is our group were all very unsatisfied and disappointed with our whole stay. first of all when we got to our separate rooms, i went with my mum and dad and boyfriend and they put our rooms on completely opposite ends of the hotel and different floors, although when we were showed to our rooms, for the first 2 days there was 10 people max staying in the hotel so they could have accommodated us differently. apparently (no room for manoeuvres) on arrival, as you can imagine, we were all dying to put our luggage in the rooms and go down for food, to be greated with hard fish and some soggy tomato looking dish. after hoping this was a one off we continued the night and had something to drink. absolutely no entertainment or anything to do at night time. played spanish music from the bosses phone to the speakers, (taking no requests) we then went to bed hoping the next day would be better to then wake up to no meat options or anything good on for food at all. the food was a massive let down as we had to dine out frequently as the food was just appalling. BARE IN MIND WHEN WE BOOKED THE FOOD WAS STATED AS ‘NATIONAL WORLD WIDE FOOD’ carrying on from everything else, we had to complain many times as our rooms were not getting cleaned after 4 days we complained many times about both rooms not getting cleaned and all they did was give us some towels. after a few days we noticed money was missing from one of our bags, about ‘£70’ in turkish lira. we then complained about this and they told us that they had ‘no cameras’ on our corridor which is strange as the boss replied to another 1 star review stating that they do have working cameras. i don’t even wanna get started about the state of the room, dirty bathroom, no shower door, dirty walls, dirty fridge, balcony was filthy, exposed wires next to the bed and 2 hangers in the wardrobe. the downstairs toilets were absolutely filthy and absolutely stunk every time you walked past them and were never filled with toilet paper or cleaned. the ‘dinner’ was dry biscuits which they would then turn the bar off for an hour when you needed it the most. they had a few vegetables to eat but flies all over them. the owners family lived amongst us in the hotel and were very rude and unwelcoming. we were being fed basically dog food as they would have all of the waiters running around for them to make them meals we didn’t get and make them platters of fruit and other meats. they would have their own designated table that they would always sit at including the two children that also lived in the hotel. the older little boy would ride around on his scooter by the pool while the little girl would scream and cause a scene while you were trying to relax by the pool or eat your food in peace, with this being advised as an ‘adults only’ hotel this really annoyed us. in the daytime or nighttime the owners would connect their phones to the speakers and play spanish music but then would turn it off because the ‘child was sleeping’ in the only decent chair they had by the bar. they would turn the food at night after it had been on for around an hour with everyone pecking at it as it was shocking, we would all still be hungry and there was no food available. the owners and their family would then sit and have the workers bringing them food out and big platters of fruit and watermelon art for them to eat while no one else could get anything. ALL OF THE WORKERS INCLUDING THE RECEPTION GIRL, THE RESTAURANT PEOPLE AND BAR STAFF ALL WERE AMAZING, even though you used to overhear the owners shouting at them. i know the owners are going to reply to this saying something silly and denying everything but PLEASE DO NOT SPOIL YOUR HOLIDAY AND WASTE YOUR TIME AND MONEY ON THIS HOTEL AND THE HORRIBLE FAMILY THAT RUN IT.

Kseniya

We stayed at this hotel in September. I wouldn’t say that it was as described in other reviews. We were going to Turkey to spend all our time by the sea and didn't use the pool at all. The pool isn't deep (1.4 m), and they cleaned it every evening. However, if you're going for the sea, what's the point of spending the whole day by the pool? Quality of Food and Rooms: This topic was important to me, and I'd say that most critical reviews were probably expecting four-star quality similar to well-known international hotels. It's illogical to assume such a thing when paying such a low, though reasonable, price. The food was good, but the salads weren't fresh at dinner because they were leftovers from lunch. The food variety is fine, but it could be better because you eat the same food every day, so after two or three days, you start looking for alternatives. There were options for breakfast, lunch, a coffee break, and dinner. Also, the bar was open until 11 PM. I wouldn't say they ran out of beer or other alcohol, but I didn't drink much at the hotel, so I can't be sure. Each diner, there was an outdoor grill. For two days, there was chicken, and for another two days, there were "turkey" patties, but to me, they tasted like lamb. The only huge disadvantage for me is that there are no descriptions of the food - no names or ingredients (which could be allergens). You're blindly guessing what you're eating or trusting the cook at the grill who tells you it's turkey. The rooms themselves are fine, but they definitely need repairs. A big minus for me was the shower, there was no curtain or door, so the floor was wet after each shower. We had to use a bathroom mat to wipe it down. I also don't recommend going inside the shower without slippers if you don't want to get a fungal infection because the shower certainly wasn't clean. You can see the photo, and this yellow buildup was in our slipper prints after a couple of showers. Moreover, the showerhead broke during our stay, it just fell off while my boyfriend was taking a shower. For three days, we were just using the hose. They didn't make us pay for it, as I read that someone else had to pay for a broken shelf, but they also didn't fix it for us. The rooms were cleaned every one or two days, but the staff only made the bed and vacuumed the floors, which is sufficient for some people but not for others. There's soap in the dispenser next to the sink and in the shower, but it isn't refilled during your stay. An additional point about the fridge: it's old and doesn't work without the room card. So, if you leave the room, don't expect your water to be cold when you return (a photo was attached) Wi-Fi: There's no Wi-Fi in the rooms, I guess due to limited number of allowed connections. I recommend buying an eSIM card if you plan to work. I personally chose Revolut eSIM, and it was nice since there's no 5G in Turkey anyway, and the price was good. Conclusion: To summarize, it's not four stars, as everyone seems to expect, but let's be fair - it's ridiculous to expect the treatment of a chain hotel at such a low price. The food was okay, but after two days, we started going out for dinner and had lunch at the beach. I hope the hotel will eventually label the food and allergens and try to repair the rooms a bit (even some cosmetic touch-ups would be a huge plus). I also hope they'll pay more attention to the cleanliness in the rooms and bathrooms. I'm not sure if the problem is with the staff or if they simply don't have the proper cleaning supplies. From my observation, it's the first option. We were looking for the cheapest option without any expectations because we were planning to spend our entire time at the sea. If you're okay with spending some money outside the hotel and aren't tied to the all-inclusive package you've paid for, this is a fair option. Additional Information: As a bonus, there's a pool table and table tennis that you can use for free, but they're also in bad shape.

Ellen Bailey

Say the truth this hotel is in a great place. But: However, the room does not have a shower door . Terrible and boring food and dining room meals. The air conditioners do not work. in many rooms, even the toilet does not work. The bed suits was with holes and dirty...

Natalia Głowacka

One praiseworthy aspect is the hotel staff. Always polite and willing to help. Special recognition goes to Mr. Muhammad from the bar team. We truly appreciate his exemplary work ethic and dedication. The manager should seriously consider giving him a bonus! In summary: Since this was a last-minute holiday, we’re not too upset. However, I do feel sorry for those who look forward to staying at this resort with high hopes!

Donna Read

Meril Club Hotel Review!! I want to start by saying the Meril has so much potential but we are very disappointed. I also want to say we love Turunc and have been 3 times and this may stop people from returning in future if they choose to stay in Meril at your peril! On arrival within 5 minutes we noticed a few things and immediately raised it with reception who told us if we wanted to move rooms it would be another 150 euros. We were told this was a management decision. What we experienced: The tv does not work not even a cable attached The fridge does not work and filthy The bath surface has peeled There was no shower gel Towel holder hanging off the wall Only 1 coat hanger No safe for valuables Floors were dirty my sons socks were filthy within 5 mins. Remote for air con does not work and leaks water Patio door will not lock and as we were on ground floor this was not safe We all got throat infections Room was only cleaned on day 4! After we had to complain to reception who told us they were having housekeeping issues. Then by day 6 we complained to our tour operator who had to contact the hotel to clean our room. We had lost confidence the hotel would listen. Having to take napkins for toilet roll as they ran out and night reception said we had to wait for housekeeping. Guests can eat their dinner right outside our balcony Only 1 choice of meat for dinner flies over the food. I have a fish allergy and 3 of the nights that was our choice. On another night it was Turkey but you could hardly cut it. Reviews online are all good but recent ones are from people who have only contributed once letting us believe now they are fake. You get filtered tap water and when my partner asked for bottled water sometimes he was given it and others told it was only for the bosses. This means the bosses won't drink their own water. As soon as the hotel got the official complaint they were laughing at us, it felt very intimidating. On our final day they told us at 4pm we were to get no more food or drinks only water. Our flight was not until nearly 2am and we my son and his friend with us.Even though other people we had met were served right up to the point of check out. They also were nearly going to refuse us a shower the reception had to call the owners to ask permission! Never heard of anything like this before and we believe it was due to our complaint.We ended up having a beautiful meal in Can (made a bad day a delight) The white grills around the pool are filthy, the toilets behind the restaurant at one point were not cleaned for 3 days! As I have said it does have the potential to become a really nice boutique hotel but not under the current owners. Their spa however was really nice and the Thai lady was lovely but we also heard her complaining to the owners about lack of work and salary. The food was limited and the quality was not good. We ended up eating out most nights and other guests we met had done the same. The beer was nice and most drinks were ok with nice bar staff. Doughnuts freshly made in afternoon were nice so there were some positives. We have complained to our holiday provider but until they show this hotel some love and care I wouldn't stay here again. Coming back in September for our 4th visit as thankfully we know this is not the norm and we love Turunc x It should be closed for a deep clean and fix all the maintenance issues, review of customer service and quality management.