Marvida Family Lykia Botanika Beach

Berney T

Just returned from a week at this hotel and can honestly say I was relieved to come home. I have been to many hotels in Turkey and always had a good time regardless of their star rating, but this was one was the exception. Majority of the staff didn't speak English, which is not a problem as I am a visitor to their country, unfortunately many were very rude, with the exception of most of reception staff ( although the bell boy was incredibly rude.) Advertised local and international drinks 24 hours a day. They had no whisky when we got there, bought one bottle around day 4, then a couple more on day 6. Ran out of vodka and lemonade on day 3, no tonic. Didn't see any international drinks. Pool bar often closed 5 - 20 minutes early so you had to wait until next bar opened for a drink. Food was average but don't try the a la carte- you will be disappointed. They just put you in an outdoor area, while one chef cooks food in the snack bar. Everywhere was dirty, tables and sunbed around pool were never cleaned. Pool towels were stained, as was some of the bedding. Restaurant tables and coverings were dirty, regularly had to wait for cutlery and glasses to be washed before we could eat or get a drink. Rooms weren't cleaned, cleaners would come in and make beds when they remembered- had to remind them twice. Mini bar never refilled, had to ask for fresh towels. Lots of weird ledges at top of steps and in room doorways, so not great for anyone with mobility issues. All the rooms are around the pool and this is where the bar and entertainment was. Three of the nights we were there, guests were incredibly noisy until 3 or 4 am and little was done about it. Positive side was the pool and separate children's and splash pools with good sized slides. The beach area looked lovely and lively with own bar and food area. Like other reviews have said, UK guests were pretty much ignored. I've never experienced this so overtly in Turkey.

Oxana

Looking back, I can say that I have good impressions from my visits to the hotel, both in June and October. The main thing is the great location and nature. The forest road with the choir of frogs is a fabulous place in the evening)). The staff is polite, friendly and worked conscientiously. They were always ready to help and answer my questions. I know that a good employee is like a four-leaf clover: hard to find, but lucky to have :) And I met several of them. The food was varied and well prepared. I also tried delicious king-size gözleme (made by a very nice woman near the restaurant). As for the rooms. In both cases I had rooms under the roof. However, some of the equipment needs to be repaired/replaced. Really. The rooms need to be checked and brought up to a uniform standard. So, thank you all very much for an unforgettable wonderful double holiday at Marvida Family Lykia Botanika Beach) And whoever wants to come back, will come back)

McGinlay

This hotel was shockingly bad. It is advertised as a 4 star and I believe this needs to be altered as it would be generous to even give it a 3 star. Upon arrival we walked into reception and noticed that there were guests already complaining about something in a foreign language. The receptionist was extremely rude to them and sent them away. This was already bad sign for us however we shrugged it off and looked forward. When checking in, the receptionist was constantly on her mobile phone and calling people whilst we were talking to her. We were then told to wait aside and someone will pick us up in a buggy and take us to our room. We were then met with the buggy driver who was also rude and simply came up to us and said “go now” and pointed at the buggy. He then drove us to our block of rooms. I could only describe his driving as mental, we were clipping curbs and getting thrown about. Instead of getting out and actually showing us where our room is he simply stayed on his phone, stopped on the pavement and shouted “OKAY”. We then took our bags and then he drove away recklessly. We then eventually found our room and entered it and we were immediately taken away by how poor the room looked. It was extremely dated and dirty and furniture was falling off the walls. There was black mold growing in the bathroom. All metallic surfaces were coated in limescale and falling apart. The air con unit was filthy. There were mouldy lemons on the balcony and we were generally surprised by the state of the room. We had then immediately turned to the reviews to see if this was what was to be expected and it indeed was. It is also worth mentioning that the mini fridge was covered in mold too. Once we had finished taking in how poor our room was we decided to go and get a drink to try and make it feel a bit better, we proceeded to the pool bar and was met with one of the many rude staff at the hotel. I was initially ignored multiple times and they spoke to people in Turkish, completely ignoring myself at the bar. It wasn’t until I actually had to shout “can I get a drink” to get any response. I was huffed at and the staff did not say anything. We then went back to the room to get our own towels. When we left and were in the communal hallway my partner was assaulted by one of the cleaners. She grabbed and pushed my partner shouting “NO BEACH, NO BEACH” then continued shouting in Turkish of which we do not know. This continued until a staff member who also spoke no English came along and called reception for us so we could understand what they were saying. The cleaner was telling us we cannot take their towels to the beach. We were not going to the beach and they were our towels. We explained to the man at reception that the cleaner just assaulted my pregnant partner and they did not even acknowledge it let alone apologise for it. We had then moved on and relaxed at the beach which was unusually nice considering our experience so far. We had then gone to dinner which was absolutely awful. As a Brit, you will struggle eating here. The food was never cooked correctly and not labelled. The “chefs” speak no English and when you ask what it is they literally laugh. On many occasions the food was not cooked and still raw in the middle. This was the same for every dinner we had on our stay. The entertainment was shocking and was only on for 2 of the 6 nights we stayed. Not impressed. Overall, this hotel is dirty, old and rude. They clearly hate British people here. The staff are rude and inappropriate in a perverted way. I would not suggest this hotel to anyone and I struggled to relax at all merely due to this “hotel” I have attached pictures of the state of room and not everything has been pictured. Rest assured, Turkey itself was lovely however next time I will be choosing a different hotel.

Jody

I really enjoyed my stay I must say I found the food to be lovely especially the desserts.All Staff I met very friendly good sport made sure they talk to everyone. I enjoyed exercising they had yoga and water aerobic was fun and good to keep active. Beach is beautiful we loved the walk up to it. Rooms honestly not the best but the cleaning team do try hard but I think they are significantly short staffed. rooms are in need of urgent modernisation very tired and worn. I think they made cut backs in this area. If they did this hotel would be fantastic. The laundry needs looking at also as towels are dirty when they come. Such a shame they don’t spend money on the rooms. Water slides really fun.

Dolores Torkilsden

Wasn't gonna moan however today I tried the snack bar burger and chips! Horrific, stone cold so complained and the catering manager took my part eaten burger and placed it on the grill, pressing it down with his bare fingers, for a minute! Never even offered to do a fresh one! Returned to me and I chucked it in the bin....shocking way to treat a paying customer! Reported dodgy n dirty shower yesterday....nothing done! Drum n bass blasting out all day today....so much for a peaceful holiday! On the upside....plenty of food available in restaurant, loads of sunbeds and pool is nice