Hl Club Playa Blanca Hotel

amber Lewis

Honestly dont get some of the bad reviews for here! We've stayed 10 nights and service is great always happy to help! Bar and wait staff more than friendly! Food was good plenty of choices with the different themed nights, I have a boy who has adhd/autism and he ate like a bull every single night! Kids loved the pools especially water park and slides! Rooms were clean and tidy ans the view from our balcony of the volcano every morning_evening of the sunset and sunrise was the most beautiful view.

Abby Winter

Just returned from a week away with family, don’t even know where to start. This hotel is anything but 4* it is 3* at best! The place is bang average and filthy. Breakfast was basic, eggs burnt, cheap sausages, hardly any selection of choice everything was either under cooked or over cooked. Can’t really complain about dinner & evening meal there was better options & things had much better flavour but still would not recommend eating here. The dining staff were very friendly & constantly worked hard keeping this area clean. As for maids they barely showed up to clean the rooms, our towels were rarely changed and most days the maids showed up at 6 o’clock on the evening to clean! Not acceptable. Our air conditioning machine was absolutely disgusting it was covered in black mould inside. The place needs a major re vamp, everything is outdated, dirty, broken or damaged. The toilets by the pool were absolutely disgusting, not once did I see anyone clean in there, hand soap usually empty, water all over the floors and hand roll left all over. I’ve seen public toilets cleaner. We will never return to this hotel or any HL hotel in future. If you are used to four star hotels then avoid here at all costs. The only decent thing about this place was the gardens; they were kept immaculate. No idea how this hotel has managed to get 4* ratings.

Nicola Hill

Fantastic family hotel.. Accommodation in the form of independent chalets (one or two bedrooms available) were well equipped and very spacious, with air conditioning, large bedroom, living room, patio area, fridge, kettle and microwave. Chalets cleaned every day and new towels provided. Recently refurbished dining area had a variety of foods that catered for most tastes. Pool area fantastic for children. Not overly deep Never had an issue getting sunbeds. All inclusive was good value for money. Location was a 10 minute walk down a steep hill to beach and main town. Taxis only 5 euros back to hotel. Staff at hotel extremely helpful and were so attentive with us when we tried to locate a missing bag after the transfer from the airport. Really helpful and bag was secured thanks to their hell

K K

Location is great, short walk to the beach and all the shops but they do also provide a bus, we didn’t use the bus but the offer was there. Rooms spacious and clean and we had a great locations. Food was amazing, something different every day, food themes curry night was so good and tasty!!!! Drinks plenty on offer and great variety for the kids too. Snack bar and bbq was incredible. Entertainment was great. Pool is good very big and the daily activities looked good (didn’t participate) music around the pool was good too. The sun loungers be up and be quick, people reserve them very early on, we spent a day by the pool and there were 4 loungers reserved next to us didn’t see them all day!!!!! I noticed this on many occasions which is unfair for others. Overall great week away and would highly recommend!!!!

Preetpal Singh Kukal

I visited this place from Sept 3 to Sept 8 and i must say my stay was good. I stayed in room 304 and i will write my review in points to make sure i mention the key bits: 1) We reached the resort at 11 am, and check in was scheduled at 3 pm. Sadly we had to wait till "sharp" 3 pm before we got our room. We were given our bands at 11 am which allowed us to have lunch at 1 pm and enjoy the pool side snacks and drinks. 2) The food was not very up to the mark and hence my 4 star overall rating. The sausages for breakfast were hard, the menu was repetitive. You could see the same fish, potato dishes for all 3 days. The drinks were good and worth the price paid. 3) The pool area is good. There is a small jacuzzi by the pool that can be accessed easily. There is a small pool for kids to play in too. The loungers are occupied quite early in the morning by guests, but many of them are back in the rooms before noon, so you will always find one to lounge on. Unfortunately someone stole our swimming ring which was left beside the pool overnight. 4) The rooms are spacious and clean. The Television does not work. Wifi is free only in the reception area. If you need wifi in your rooms, its paid, but it was useless and we could not make any use of it. Thankfully, Ana at the reception gave us one day free wifi so that we could test it, so we didnt lose any money on the bad wifi. The room are not cleaned on a Sunday. Towels are replaced everyday, room are cleaned every other day. The bedsheets are not cleaned everyday, unless asked for. The airconditioning only works in the main bedroom. We had to ask for an additional fan in our small room and we were provided one promptly by the reception. 5) The night entertainment by the team is superb. The kids discos is quite good. The entertainment area is small but the animation team make the most of it. My only complaint was that on Sunday; they decided not to do any kind of entertainment because of a shift change. My kids and many other guests were gutted. It was a good trip for us. We had hired a car so the Papagayo beach, playa chica beach, Los valcanes natural Park, Camel rides were just a 5- 20 min drive from the resort. If the food is improved, i am sure this would be a very good resort to frequent.