THB Tropical Island

Samiksha Chohan

The staff are really nice. The food seemed to be repetitive and tasteless. For kids the food was perfect great selection again just tasteless. Our room was upgraded which was great however we had an ant infestation so couldn't leave food out. We did ask someone to come and have a look but no one would come. The location is great easy to get to places, however none of or excursions would pick up from the resort so we had to walk to near by resorts. The resort did offer a free shuttle service to the closest beach which is a good bonus. The resort entertainment could have been better, it was aimed at kids aged 2-4.

Eva Bacchoo

Great base for a self catering trip! We booked this hotel for a last minute spring getaway so we paid more than the standard rate (£600 for the week) for a premium apartment. With only a few days left of our stay, I’d definitely say it was worth it! We requested to be placed in the adults only area, and we were given an apartment with the adults only pool right on our doorstep! Cooking facilities are very basic, but we made do. There are 2 hob rings, crockery & cutlery, a microwave and a fridge (no freezer but if you turn the dial on the fridge to 7 most of the stuff freezes!!) toaster, kettle and coffee machine too. The supermarket on site sells practically everything you need, and there is an Aldi a 3 minute walk away from the back gate. Creep van, snack bar and sports bar all reasonably priced! Town & beach a 10-15 minute walk away, and a free shuttle bus twice a day if you don’t fancy walking. The only downside is the apartment was definitely in need of a deep clean. I understand housekeeping have limited time to turn rooms around. But there were visible splatters of dirt & dust on all of the door frames, chairs, skirting boards etc. this didn’t bother us too much as we always have a whip round with disinfectant upon arriving on holiday anyway! Overall a very comfortable & value for money stay. Would definitely return!

Kay Frost

Stayed here for 4 nights with my partner and had a brilliant time. The rooms were nice and cleaned daily. Staff were friendly and available to assist if needed. We didn't do all inclusive so cannot comment on the food side of things. There are plenty of pools available despite the website saying that a few were closed for repairs. Location wise it is a bit of a walk to get to the decent restaurants and to the beach, roughly 30 minutes but there is a shuttle bus now and again. We went in the quite period so there wasn't a lot going on in the evenings but the sports bar was nice enough. There are also a few cats which was great to see. We would definitely stay here again.

Cynic Al

Amazing. Booked it for a cheap no frills week in sun. It really lived up to that brief. It was sunny all week, and really cheap. Particularly enjoyed that authentic Pontins experience. Felt really safe behind the metal cell door to our room. I like these kind of doors because you can hear when your neighbours have gone out or come back. You also get a good old fashioned key to carry around, none of that fancy electronic key card rubbish here. Loved the poolside entertainment, particularly the guy drinking glass bottle beers while he was in the pool and letting his offspring throw balls around. It’s great getting hit on the head with these, you sleep when you’re dead after all. The housekeeping was brilliant, one afternoon we returned to our room to find no towels had been left. Called reception, they didn’t waste time with apologies, which I thought was quite efficient. It was only a short 40 minutes I waited before I decided to walk the 10 minutes to reception to see if their washing machines might have broken down. There was the usual long queue at reception, I think it’s because guests are queuing to tell them how much they love the resort. I decided to walk back across campus and try the Jet2 helpline back in England. This got results and we only had to wait over an hour for our towels. All in all I would thoroughly recommend it if you’re looking for that authentic Pontins experience.

A B

We love it here. Bit of a walk to the sea and shops but shuttle available each morning or taxi. Food is varied and it's always possible to find something you like. Clean, well managed, plenty of sun beds pool space. Very friendly staff. Not 5star but it doesn't purport to be. Very nice middle tier accommodation