Circus Circus Las Vegas

jonathan b

Went to spend the weekend with the wife in Vegas. We booked the room because it was 35 a night. We get our price and are happy to come. When we get there we get slapped with an additional 197 fee that wasn’t on our booking. When we asked someone about it they said it was the resort fee and the deposit. We pay for it and expect to get some back after we check out. We receive nothing they said we should have gotten 75 back but we have gotten nothing. Any time we had questions it was difficult finding employees and the ones we found it seemed like we were bothering them. Our room was dirty and there was dust everywhere. At least the pillows were nice. We won’t be coming back it made our honeymoon weekend so disappointing

Brian

Not the best resort by any means, but for the price, it was well worth it, and I would stay again. Food wise has some of the better prices compared to other resorts. Can easily walk to other resorts as well. The adventure park was fun and worth the money, not great for tall people but still fun. The only downside is that there are a ton of children, but the place is meant to be family friendly (to some degree), and we were expecting this. I wish there was a fridge or microwave, but not the end of the world. Our room had an amazing view of the sphere which was cool at night.

Jamie Metcalf

I had the worst experience walking into Circus Circus yesterday. Heads up, you can no longer reserve a room in person at a counter with customer service. You must book it yourself online and figure out their kiosk with very little (and unprofessional) help. I had a terrible experience with the supposed manager on at the time that even another employee stood up for me. My phone barely had service in trying to book a room standing in front of this man, so he tried to take my phone out of my hands to do it on his own. He was rude and I actually ended up crying. My kids didn't know what to do and were so uncomfortable. When I finally got it booked I didn't have a confirmation number that the kiosk would accept. I stood patiently and watched as the employees stood around. I finally raised my hand as to get their attention. A woman walked over, attitude, no conversation, and walked away. Came back with a written code, handed it to me and walked away. Your room number only flashes on the screen. I never got a confirmation email with a room number like I was told by another employee that I should. So I had to deal with the rude man agai , who this time yelled at me in front of everyone that I accused him of taking my phone from my hands. Which he did attempt to do. I was crying and asked for a refund. He refused to give me any type of confirmation that I was refunded. I left crying with my kids. We use to visit here as part of an annual road trip bc the kids love midway. They're finally big enough for adventure dome rides and were looking forward to that for the first time. We left and will never go back. In previous stays the rooms are basic. You get what you pay for. The point is that it's cool for kids. The poor customer service outweighed that for me. Plenty of other things to do in vegas.

Mike Johnson

We had a great time. The room was priced decent. My only complaint would be we reserved a room. We are disabled and the room they reserved for us was far away from parking. We needed something closer. They did that but it was about double the price. The food was crazy expensive. But other than that the employee's were great the atmosphere was fun.

Elijah Steinbauer

The price was great and everything else was what I expected for the price. A little rough and grimy, but not dirty if that makes sense. The elevator was missing the 2 button on one side in the sky-tower and the ac was kind of rattled. Lots of shops, a Starbucks, and of course attractions. I will definitely be back if they keep pricing it like this.