Horseshoe Las Vegas

Shane Holland

Stayed 4 nights at the Horseshoe with family in 4 rooms. Two of us had to be moved to other rooms because of issues with our rooms. A third couple in our group stayed in their room despite no hot water, the service person told them to run the faucets and tub full blast with hot for 5-10 minutes so the shower would be warm, but it wasn't. The front desk was slow, unhelpful and somewhat rude when we talked to them about the issues with the rooms. The casino was, by far, the worst when it comes to cigarette smoke. I'm sensitive to smoke, so that was a huge negative. Getting from the hotel to the parking structure was reasonably convenient. The location on the strip was very convenient and close to all of the action. We visited the speakeasy in the Horseshoe one night as a group. I would consider it overpriced for what it was and would not recommend. The hotel decor was very dated, carpet in the hallways was worn and bulking throughout all the floors we visited. The room we were in was ok once we were moved other than the poor air conditioning. We set it to its lowest setting but the room was still very warm and not comfortable during sleep. I would not stay there again.

Ryan the Rhino Dotson

Great experience. The renovation/change from what was once Bally's made quite the improvement. Staff is always very friendly and helpful. God variety on slot and table games and one of the best places to play poker. Good food options and the location is almost perfect. Highly recommend.

Ben Johnson

Great location just off Strip and clean, nicely updated hotel. Great deal when booked in advance (much nicer place than I expected). Wait time at check in was longer than desired, but they upgraded us for small fee and waived early check in. Well worth it. Stayed on 21st floor and had great views. Lots of food and drink options right at hotel and casino right off elevator.

mary her

Save your money and go elsewhere! Their kiosks were sending guests to the counter creating a long line. Only 2 people were working. One worker was dedicated to the VIP line and another to the regular line. At one point, there was no one checking in guests. Do not stay here unless you like dirty bathrooms (paint peeling off the cabinet and wall paper peeling off walls and rude workers. After waiting in that long line, I asked for the manager's name so I can bring up the ridiculously long line. The workers obviously needed more help. However, she proceeded to be rude to me and word for word said to me "you don't work for us and I'm not even supposed to be here but I am up here helping." I never blamed her, just simply asked for the manager's name. Very rude in my opinion and so uncalled for. Definitely not coming back here and not recommending this place it to anyone.

Mario StPierre

They have made a lot of improvements since last year. They now have two excellent restaurants. If you’re military, get the platinum card (all military can get it) and make sure you use it at check in and you’ll get free valet parking. $40/night! Rooms were good. Plenty of hot water. No microwave or coffee. Overall, not bad, but $56 resort fee makes this stay a bit less desired.