Flamingo Las Vegas

Tia K

Overall, our stay at the Flamingo Hotel was great, but I did have one unpleasant experience with a supervisor. My reservation was under my maiden name while my ID showed my married name. I understand how that could cause an issue, but the way the Spanish supervisor handled it and especially her tone, was poor customer service. She told me to call the booking company to change the name, even though she knew they wouldn’t accept faxes at that time. Thankfully, when I got back in line, I was helped by a very kind Black lady at the front desk. She went above and beyond, checked us in, spoke with the manager, and got the reservation switched to my husband’s name. She treated us with respect and made us feel welcome, which is exactly what good customer service should look like. My concern is that I was told this same supervisor had helped other guests with similar issues before, so why not us? If you’re truly following protocol, you can’t pick and choose who to help. Even if nothing could be done, explaining it kindly and with empathy makes all the difference. Overall, I appreciated the staff who showed professionalism and care, especially the lady who helped us that night. She is the type of employee who makes guests feel valued.

Alexis Romo

The hotel, casino, and pool were amazing! Our group loved how close it was to the strip. And we had a decent view of the sphere. Now the absolute biggest downside of the hotel room is that when you take a shower there is ZERO shower curtain. So when you get out of the shower your entire bathroom is going to be covered in water. And the shower itself feels like you're being pressure washed. Not pleasant. The check in process was easy enough but the check out process was quite unclear. We were told to just leave the keys and we'd be check out. Our next issue was we were charge 2x for parking so for the 3 days we were there we paid double for parking. The hotel charged us on our bill 40 dollars plus the parking garage itself was 70. So 120 dollars to park is absolutely disgusting.

Tracey Patton

My husband and I had an amazing experience at the Flamingo Las Vegas. The location is unbeatable—right in the heart of the Strip, making it easy to get around and enjoy everything the city has to offer. We stayed in one of the Flamingo Executive Rooms, and it was absolutely perfect. The room was clean, comfortable, and everything worked flawlessly—no issues with hot water or air conditioning. Although our room faced the pool side, we were pleasantly surprised that noise was never a problem. The GO Pool was also a highlight of our stay—fun, energetic, and well-managed. Overall, we had a wonderful time and will definitely be returning on our next trip to Vegas!

B A

I stayed at the Flamingo in Las Vegas for a bachelor's party. I thought the overall experience was fantastic. The rooms are nicely decorated and have all the amenities that you would want. We had a nice view of Las Vegas from our room. The prices were very competitive. The staff was great and friendly. I would definitely get a room here again

ARNEL DELEON

Once a value play on the strip, I used to book here when provided comps. The rooms are decent, and old but renovated. However, it depends on the type of room you book. The most basic room available has few pieces of furniture that show it's age. The Deluxe rooms with a strip view are a bit more but have a little more space. The Fab Suite are even more luxurious with extra furniture and higher floors. The casino is fun and always busy, since it's in the center of the strip. I've spent many sleepless nights here grinding it out. Lots of action and memories. The pool is decent and never too busy. Back when there was a buffet, it was a great deal but those days are long gone. If you are in search of a clean room to rest and shower, this is a good option. Even with the hefty resort fee, it is priced aggressively to maintain the foot traffic. I wouldn't hesitate to stay here again in case I needed a room on a pinch. Price and location make it a legit choice.