Cinnamon Citadel Kandy

Sheryl L

I went to the newly opened Indian restaurant, Chutney's, at Cinnamon Citadel with the hope of enjoying a good palate of Inidan flavours,and my taste buds were satisfied to a great extent! Had to move across the pool area to get to the restaurant and the floor there was wet due to rain. However, that dissatisfaction was compensated as the restaurant was calm,cozy and quiet. The interior wasn't too busy, it was relaxing. The view added to this satisfaction. Samantha,Prageeth,Lakshan and Rohana provided an excellent service meeting all our necessary requirements. Finally, the food. The á la carte had a reasonable variety to choose from. The portions were plentiful with the perfect array of spice to enhance the dishes. The service, the food and the setting of the restraunt is such that I'm sure I'd keep revisiting!

Catherine Sheehan

Due to unusually bad weather and flooded roads we had to stay for an additional night at the Cinnamon Citadel instead of the planned 2 nights.The hotel was very accommodating. It is very clean and comfortable and the food is excellent. The staff are always cheerful and polite and very keen to help you in anyway. My housekeeper, Ajith, kept my room clean and well stocked and he cheerfully greeted me whenever I saw him. He provided me with extra coffee when I needed it and slippers when he saw that my shoes were wet. The service in the restaurant was excellent and I want to mention Sasi who served us endless coffee this morning with a smile and a joke.

Nilmini Wickramaarachchi

My stay at Cinnamon Citadel Kandy was a truly distinguished experience. From the moment of arrival, the staff extended warm and attentive hospitality, ensuring a comfortable and memorable stay. The room was impeccably maintained, offering serene views of the Mahaweli River and the surrounding greenery. The dining experience was exceptional, with a delightful variety of Sri Lankan and international cuisine prepared to perfection. The tranquil riverside ambience, complemented by the inviting pool area, provided the ideal environment for relaxation. Cinnamon Citadel stands out for its refined service, peaceful atmosphere, and commitment to quality. I highly recommend it to anyone seeking elegance and comfort in the heart of Kandy.

Chanura Dewanmini

I recently stayed at Cinnamon Citadel in Kandy and had a wonderful experience overall. I went there with my husband for our 2nd year anniversary. The day we went we were able to witness the Christmas cake mixing event. It was a new experience for me and I loved it. The hotel is exceptionally clean, calm, and very quiet—perfect for anyone looking to relax and unwind during a vacation. Our room was well-equipped with all the necessary facilities, and the bathroom had every essential item provided. We booked a river-view room, and waking up to such a peaceful view made the stay even more enjoyable. The buffet was delicious, and I especially liked the variety available for dinner. However, the breakfast buffet could include a bit more variety. Apart from that, the overall dining experience was pleasant. Cinnamon Citadel is an ideal getaway for anyone seeking a peaceful and relaxing stay in Kandy. I would definitely recommend it and would happily return.

sumith kumarage

We celebrated our wedding anniversary at Cinnamon Citadel Kandy, and the experience was truly wonderful. The team was very helpful, attentive, and made sure every detail was taken care of perfectly. The arrangements were beautiful, the service was excellent, and the staff went out of their way to make our day special. A big thank you to all the crew members (Ishara , Sahan, Viraj, Hasini, Rukmal and Yathesh) for the warm hospitality and great service. Highly recommended! ❤️✨