Royal Palms Beach Hotel

Nirmani Dasanayake

Hotel stay was really great that we extended it for an additional day than planned. Food was great, service was great. The pool and overall vibe is pretty amazing and relaxing. Had many activities including badminton, table tennis, tennis, squash etc. Was a lovely stay. We got the Executive Suite, and it was great as well.

Dalal Ahmed

The hotel offers good hospitality and a nice view, and the cleanliness level was acceptable. The staff were polite and welcoming, which made the stay pleasant. However, there are limited good choices available, and late check-out is charged at USD 15 per hour. The biggest downside is that there is no direct access to the beach. Additionally, the gym is in modest condition and has an unpleasant smell, which affected the experience

Mihiravi Gunasekara

The property was lovely and perfect for a relaxing holiday. The pool was amazing. We loved our stay. I visited for my birthday with my husband. We did not inform the hotel in prior of my birthday. However, Sampath from restaurant staff organized me a birthday cake at the breakfast table just after seeing my husband brought me gifts. Very impressive service from all staff.

passo magh

This resort has potential, but unfortunately our experience was mixed. The property is very old and not well maintained. It feels like there is little investment being made to improve it. The walls have cracks, the paint is old, and there was even some mold visible in certain areas. The bathroom was not very practical . the shower only has a rain shower and no hand shower, which makes it difficult to take a quick shower without getting your hair wet. The air conditioning was another major issue. Almost every night it stopped working automatically, and we woke up feeling extremely hot. The staff tried to fix it, but the problem was never properly resolved. Also, the shower water was only warm, not hot, which was disappointing. The breakfast and dinner buffet was the same every day with very little variety. The food was mostly Sri Lankan and Indian cuisine and quite spicy, with limited international options. That said, the food was generally tasty, and the desserts were good. Please note that although the hotel is located next to the beach and you can clearly see the ocean, this is not a resort suitable for swimming. The beach in front of the hotel is very dangerous, not suitable for swimming, and there is no proper space or access in the front to safely enjoy the beach. On a positive note, the rooms have nice balconies with very beautiful views, which we did enjoy. The New Year’s Eve party was the highlight of our stay. The buffet had a wide variety of dishes and was very delicious, the music was great, the ambiance was excellent, and the fireworks were amazing. What truly made our stay better was the staff. All of them were smiling, polite, and extremely helpful. Special thanks to the two amazing waiters, Mr. Chamal and Mr. Shashimal, who always provided excellent service with a smile and took great care of us at the restaurant. Also, a big thank you to the gentleman at the reception mr. Hansa who supported us every time we had a request. Overall, while the staff, views, and New Year’s celebration were excellent, the resort itself urgently needs renovation, better maintenance, and upgrades to match the level of service provided by its employees.

Fahim Aslam

Amazing hotel we went for a day out package and had a pretty good international buffet followed up by a good tea in the evening. The beach views and the pool is amazing pretty spacious and great for friends and family. The staff also were extremely friendly and supportive where they were quite nice to accommodate us for the last moment requests we had.