Berjaya Langkawi Resort

Hans Meijndert

Excellent stay at Berjaya Langkawi! Even though we experienced a water leak from the roof during the night, the staff handled it superbly. Within an hour, we were moved to an upgraded room, and they even gave us a dinner voucher as a gesture of goodwill. Truly excellent customer service — fast, professional, and caring. The resort itself is beautiful, surrounded by lush greenery and offering a peaceful escape from the city. The architecture blends with nature, and the landscaped gardens are perfect for a quiet stroll. Rooms are spacious, comfortable, and designed to maximize the stunning views. Dining is a highlight, with a restaurant serving both local specialties and international favorites. Breakfast is generous, and our complimentary dinner was delicious — fresh, flavorful, and beautifully presented. The location is ideal for exploring the surroundings. Just a short trip away, the scenic cable car offers breathtaking views over mountains and forest, with observation decks and nature trails at the top. Nearby villages offer local handicrafts, tea houses, and even a small museum highlighting the region’s history. Overall, it’s a resort that combines comfort, nature, and outstanding hospitality. The quick and thoughtful handling of our issue turned a minor inconvenience into a truly memorable stay. Highly recommended!

Victoria Robinson

Loved my stay here - initially in a rainforest room then a sea view room for the last two nights Staff can’t do enough for you. Good breakfast - resort is huge ! Close to the cable car and easy to get a grab around the island. Clean beach and beautiful views - so much nature here to see! Flying lemurs, dusky leaf monkeys, macaques, monitor lizards - amazing

Hamzah Ahmad

Berjaya is a nice resort but the rooms are in need of a serious upgrade. I would say its more of 3 star hotel if you are staying in the rainforest chalet.If you want to get a better experience, the sea view chalets are much better. On the second night we saw a cockroach which I recorded and showed the manager. He only seemed to be more concerned when he saw that we had a video I think. After Spraying the room the manager said that we could stay in the room or alternatively move to a joined room which had another family on the other side of the conjoining door. That was a downgrade offer since it means less privacy. I was disappointed since we saw a cockroach!!!! After a bit of push back we were upgraded to the sea view room which was amazing. It was available so not sure why it wasn’t offered straight away. However, the assistant manager did get us into the sea view chalet really quickly after, which made up for it in the end. Other than that, the food options were really good and staff were overall friendly. Beach is really nice and the buffet dinner at Dayang cafe was always lovely. They change up the menu each night which kept things interesting.

V

I recently stayed at this resort for 4 days and 3 nights, and it was a unique blend of seclusion, nature, and relaxation. Nestled in the jungle with a private beach, individual rooms scattered across the lush landscape. **Highlights:** ✔ Exceptional service—friendly, attentive staff. ✔ Impeccable cleanliness despite slightly dated facilities. ✔ Serene, uncrowded beach perfect for relaxation. **Downside:** ✖ The property feels old but well-maintained—don’t expect modern luxury

Said Cinkaya

We recently stayed at the Berjaya Resort Langkawi and unfortunately, our overall experience fell well below expectations – especially when compared to other 5-star hotels in Malaysia. The resort is clearly very dated, with no signs of renovation or upkeep. The condition of the facilities does not reflect the rating it claims. The food was especially disappointing. Across all dining venues, the quality and variety were lacking and did not come close to what we experienced elsewhere in Malaysia at the same star level. A notable exception was the Thai restaurant – which requires a reservation. It was beautifully located, the service was excellent, and we ended up regretting not dining there more often. Speaking of service, the restaurant staff (outside the Thai venue as well) were always very friendly and did their best to accommodate us, which we greatly appreciated. Unfortunately, this level of hospitality did not extend to the infrastructure: the Wi-Fi was extremely unreliable throughout our stay, with constant connection issues. What truly stood out, however, was the natural setting. Being surrounded by rainforest and wildlife is a unique and beautiful experience – monkeys, tropical birds, and other animals could be observed in their natural habitat, something you won’t find in many other resorts. The beach was fairly clean and the sea calm, offering a peaceful environment for swimming and relaxation. The sports activities were also a highlight – we especially recommend the jet ski. However, these positives couldn’t make up for the overall lack of comfort and quality. The rainforest chalets were really not worthy of a five star hotel. Especially when it rains (which it often does), they become less of a retreat: musty smells, poor insulation, and leaks make it hard to relax indoors. All in all, the resort could have incredible potential given its stunning natural surroundings – but without significant renovation and improvement of the culinary experience, amenities, and room comfort, we would not return nor recommend it as a relaxing Holiday.