Berjaya Langkawi Resort

Farhan Jameel

I recently stayed in one of their Rainforest Chalets, and it was a truly relaxing and memorable experience. Nestled in the lush greenery of the rainforest, the chalet offered a peaceful escape surrounded by nature’s sounds – perfect for unwinding. The chalet had a warm, rustic charm with a private balcony that opened up to the forest. Inside, it was clean and comfortable, with modern amenities like air conditioning and a spacious bathroom. The wooden floorboards were very creaky, which was noticeable once you walk on it, especially at night, but it added to the old-world feel of the place. One small but thoughtful gesture really stood out – a staff member came by to restock the minibar without us even asking, and when he noticed we don’t drink alcohol, he kindly offered to replace the beers with soft drinks instead. That level of attentiveness and flexibility really added a personal touch to our stay. The resort itself is large and beautifully maintained, with convenient shuttle service to get around. The staff throughout were friendly and welcoming, always ready to help. Overall, I’d definitely recommend the Rainforest Chalet at Berjaya Resort for anyone looking for a nature-immersed retreat with great service and comfort – just be prepared for a few creaks and quirks that come with staying in the heart of the rainforest.

Keith Williams

Family of 4, 7-night stay over Easter 2025. We booked a family 2-bedroom suite through Booking.com, but at check-in, the reservation was not recognized, and we were given interconnecting rooms instead—different from what we had paid for. After discussing with management, several hours later they offered us an over-water villa with a single suite and extra beds in the sitting area. While not what we originally expected, this was a welcome & thankful improvement. Staffing levels seemed insufficient for the number of guests, leading to long wait times at the restaurants. Although the food quality was good and reasonably priced, service delays were frustrating. The villas themselves showed signs of wear and required refurbishment and better maintenance. Additionally, the WiFi was unreliable and spotty throughout our stay. We noticed some health and safety concerns around the beach and pool areas, particularly sharp edges near water drainage grates. It was also disappointing to see sports center staff smoking while organizing activities like banana boat rentals. On a positive note, the beach area was pleasant and contributed to a relaxing holiday overall. Despite the peaceful environment and good food, the combination of service issues, maintenance needs, and safety concerns means we would not choose to return.

Traveller Lens

Special mentioned to Assistant Manager Hafi. He is very patient and client centric. He listened attentively and understood customer needs. The resort must be very proud to have a staff member like him. The room is clean and staff are very smiley, well mannered and helpful. Large varieties of breakfast spread. The Thai restaurant ambiance is great. the food portion is small, though, but very tasty. Wifi reception and TV signal quality can be improved. It's not a place to see full sunrise as it is blocked by hills, but still, a place able to catch an awesome sunset. Overall, it is great because of the human touch and services. Kudos to Mr. Hafi again. I will be back here again!

Marine Life

I had a wonderful stay at this hotel! The staff were incredibly friendly and helpful throughout my visit. The room was clean, comfortable, and well-equipped. The location is great, and the overall atmosphere was relaxing and welcoming. Highly recommend to anyone looking for a pleasant and hassle-free stay!

Pinkbookmark 19

It’s been awhile since i visited any Berjaya hotels. enjoyed my stay at the rainforest chalet. Near the main building, which was good for a short walk during peak periods. The private beach was a nice spot for sunbathing and a refreshing dip. housekeeping staff were also prompt and friendly. Would return!