Luxury Gran Canaria Holidays

Maia Jardan

I completely love this hotel! The location is perfect, the room is big, very clean and has a lot of little things that make the difference, the architecture is really great and the staff is ALWAYS with a smile on their faces, ready to do anything you want. I booked a room with the half board option and the food is very good and very diverse (from sushi to tacos) and on the top of all i said it s also very close to the sea. I will comeback for sure ☺️🌺🦜🌴

Mark Olden

Lovely hotel. Plenty of room. They keep it spotless ( well during our visit end of Feb to start of March) Choose the 3 night buffet option , semi good value . There are some lovely restaurants 10 min walk from resort, give them a go . Staff very helpful. Couple of things , easier access to free of charge water would be good ( u have to buy water even at the buffet ) And , I know you don't go on holiday to watch TV , but the 4 channels they provide in English, are all news channels. Whereas, in German, there are loads....obviously cater for those over English. But a lovely hotel , that looks very impressive from the promenade.

James Mason

Beautiful hotel! We have stayed in Lopesan Baobab, Lopesan Costa Meloneras and now Villa Del Conde. This hotel is more of a boutique hotel. But you will find the same excellent touches, superb service, great quality food and drinks and we also found that even when its busy during the day - there is always a sunbed available, unlike Costa Meloneras where you have to fight to find somewhere. Definitely coming back to here!

Harm Flik

Our room was spacious and clean with comfortable bed and good quality linens. However, acoustics are poor as we could hear people passing in the corridor and people walking in their room directly above our room. The grounds of the resort are well maintained and beautiful and there is a great choice of swimming pools. The bad thing is that people start "reserving" their pool loungers already from 8am without actually using them until much later, which is very annoying. This is done in every hotel with a pool, but we didn't expect this in a 5-star resort. The buffet breakfast room is very crowded unless you go very early. After 9am it reminds me of a Madrid Metro station during rush hour. That's the disadvantage of staying in a very large resort with some 500 rooms. Bigger is not always better!! On our 2nd morning an employee entered our room while we were still in bed, even though we had a sign "do not disturb" displayed on the door!! He said he came to collect our luggage for check-out. We still had 4 days left on our stay. Our complaint at the reception did not receive much attention and nothing was documented. Upon check-out there were several errors on our invoice for drinks from a lobby bar where we never went and for drinks from the room mini bar that we never consumed. CHECK YOUR INVOICE BEFORE SETTLING THE BILL. Other than all the above we had a pleasant stay but will probably not return,

Miami Native

Exquisite Exterior Property, Extraordinary Spa, Less Than Ordinary Rooms with Roaches The exterior property is extraordinarily clean, photogenic, and well appointed. Everything you need is at your fingertips including exquisite dining, thoughtful entertainment, countless pools, and convenient access to the promenade with breathtaking views. The spa is not a typical spa, but it is absolutely extraordinary! The staff is superb. You absolutely must experience the circuit! It is an unforgettable, invigorating, and rejuvenating experience for couples, families, or single travelers. The rooms are less than ordinary. There is absolutely no soundproofing. According to a front desk attendant, all of the rooms are noisy due to the “infrastructure.” I do not recommend a reservation at this resort unless you can budget for a room that is classified as having a view or the “Unique” category. My room description stated “pool or garden view.” I see darkness and common sidewalks. That appears to be the view for most of the double standard rooms. You can probably get a better value at another property on the island. Also, there are roaches (see video). As someone from Miami, I know it is possible for effective property managers to mitigate insects. I expect more from a property at this price point. Absolutely, do not reserve a double standard room here — you will regret the cost and you will have no pleasure in your room.

Stu Fendt

Just back from a 6day break and we can’t moan about the staff location of the hotel or the facilities. All staff very helpful polite attentive. Good choice of food however like the entertainment aim towards a German audience. Only downside for myself as a smoker couldn’t smoke on our patio, understand public areas around pools but this is the only hotel in the canaries haven’t been allowed in own area. Would we stay there again, yes.

Mat JSH

The overall building was very nice! When you come in everything is explained to you very clearly in detail. The restaurant is of the best quality! Surprisingly, there aren’t a lot of people, so there’s a lot of room in the pool. The afternoon sporting activities are also very nice, Ale and Paula do a very nice job with that. Overall a nice time!

Lorraine King

Staff all exceptionally polite, friendly and efficient. Vast area, need to find your way round as it's across different levels. Bedroom was large and airy, garden room. But bed was lumpy and hard, not 5 star quality, same with bed linen and towels. We did not have Privilege but were all inclusive, but impossible to eat anywhere except buffet - breakfast and lunch we're good, evening meal was OK but repetitive and unimaginative, not 5 star, more like a big noisy cafeteria. We ate out a couple of evenings at some great local restaurants. Pool towels - one each no exceptions! And only from the spa which meant you had to traipse across the grounds and downstairs to replace, why not available by the pools?? Again not what's expected at a 5 star hotel. Access to spa was included, lovely facilities and plenty of towels! Reflexology massage by Lana was excellent. Staff always friendly. Very clean, well maintained, the lovely staff made it a pleasure, but there were a few grumpy staff particularly in the buffet, need to improve dining arrangements and treat guests like they're at a 5 star hotel.

Christie Duffell

We stayed here for a week to celebrate my dad’s 60th. It did not disappoint. The hotel was peaceful (we stayed mid April) and wasn’t overcrowded. One of the highlights of my stay was getting involved in the daily activities organised by Blue Team. Janice, Alian, Paula and Ale were all fantastic, lovely people. I was worried about how my gluten intolerance might affect what I could eat during my stay but was reassured on our first night at dinner. Chef Castaño was amazing, very accommodating and helpful. He would surprise me with a range of gluten free desserts he had made especially. Thank you ever so much. Gustavo (Kermit) had a great time too. I do hope to return soon. Thank you all again.

Andrew Dunley

Impeccably maintained and cleaned. We enjoyed our stay and only the shower in the bath - no walk in - disappointed. Free secure parking a bonus. The all inclusive included cocktails and decent spirits but was very limited with the wines. For the price charged a better range of better wines required. Staff excellent and we would recommend. Andrew and Mary Dunley

Mercedes Catalán de la Iglesia

We loved our stay in Santa Catalina. The staff is incredibly kind and always willing to help with everything, and they were specially friendly with our toddler and baby! The outdoor pool with salt water is gorgeous, the restaurants are really good (we dinned in 1890 La bodeguita), the breakfast is one of the best we've ever had in a hotel!! When we visit Las Palmas again, we definitely repeat in Santa Catalina!

Emma Thompson

We stayed at the Hotel Santa Catalina for 9 nights and at first we were taken by the architecture of the building and its grand surroundings.At the point of check in we were handed a piece of paper informing us that there was an official visit to the hotel and added security would be present at the hotel for our first 2 days. If we had been made aware of the level of security at the point we booked this holiday we most defiantly wouldn’t of stayed here.Armed police patrolling the perimeter of the hotel, questioning you every time you entered the hotel grounds, luggage and body scanners by the main entrance and security staff at every corner of the building. Not only that on the day we checked in (we were not informed) of an event (a roof top party) at the hotel which took up half of the roof top which was meant to be for exclusive access during the day for guests that had paid for a suited room. The roof top party started in the evening and loud music was played until the early hours….which being on the 2nd floor and the roof being the 5th floor it was still loudly heard! We were surprised how small a suited room was, but knowing the building is quite old we let it go. However for a 5 star hotel the finishings of the room is just not quite up to standard, the wet room en-suite was full of black mould along the sealant and TV only had 2 channels that worked and when we requested reception to send maintenance to assist this they never did. Our balcony was incredibly small and overlooked from both sides and front, and every morning we woke up to cigarette ash covering our balcony from people on the roof top bar from the evening before. You seem to be totally ripped off for eating at the roof top bar to the lower pool with a Caesar salad at the lower pool being €14 and on the roof top bar €22 and the quality of food is not brilliant, menus at all 3 bars are very basic and all very similar and to which the menus do not change. Every morning around 6am we were woken to staff setting up for the breakfast shift which for a relaxing break is not what is wanted! Waiting staff however were lovely and quite frankly couldn’t be faulted. It was sadly a total let down for a hotel we thought would be so special and staying at other Barcelo owned hotels which had be lower star rated really did make it a sad experience.

Mihail Enache

A really positive experience! I have called beforehand to ask if the rooftop bar is available for non guests and to my surprise it was. The location looks amazing and the views are nice! The service was friendly and the prices are manageable if you take into account the location, the attention to details, and the friendliness of the staff who went above and beyond with the level of service. They were also able to accommodate my requests.

Satish Jayakumar

My stay at the Santa Catalina Hotel in Las Palmas was transformed from a rough start to an unforgettable experience, all thanks to Judith, the exceptional Guest Experience Manager. Her prompt and thoughtful resolution of initial issues exemplified the hotel's commitment to guest satisfaction. The suite was a haven of luxury and comfort, complemented by the hotel's top-notch food and beverage options. Every disappointment was turned into an opportunity, with Judith leading the way in ensuring a memorable stay. Highly recommended for anyone seeking a blend of elegance, comfort, and outstanding service.

Olga Dishchenko

Fantastic hotel! Really 5 stars 🌟 all concept is working well! From the staff and entertainment to cleaning standards! Worth money we’re paying!

Ingunn Finne Reenskaug

The hotel was of high quality. Always clean and tidy everywhere, the food in the restaurant was also very good. What impressed us the most was the service. Fantastic service and nice people. They did several little things to ensure that we had the best possible experience, without us having asked for it or that it was something they needed to do. For example, we got a birthday present (cake and champagne), they remembered what we liked for breakfast, made changes when they saw things weren't perfect and they delivered milk to our fridge in the room because they knew we liked soya milk in our coffee. We have visited many fine hotels in several countries, but never experienced this quality of service. Thank you very much, we will come back another time!

saba Zolfaghari

We had come from Sweden to celebrate my boyfriend's birthday. I had booked a table at 360 restaurant with flowers and balloons and chocolate cake.Everything was exactly as we planned with the restaurant . So beautiful flowers and balloons and really fresh and delicious cake. So nice and kind staff. The food was absolutely fantastic (Stake and Wreckfish). The view and the atmosphere were wonderful. I am so satisfied and happy to have celebrated my boyfriend’s birthday there. One of the best restaurants I've been to in my life. Highly recommend 10/10! We will come back soon😅

Bruce Raybould

A superb hotel to relax and unwind. All the staff were polite, helpful and best of all happy. I have given 4 stars for location because there are steps to the beach. No problem for us but maybe a struggle for the elderly. Otherwise just superb. The food was amazing. So worth a stay. We would stay again without hesitation. Worth a visit for the restaurant alone.

Alf R

I am sure this is a lovely hotel with a high quality restaurant. But what should have been a laidback sundowner on the rooftop bar was utterly ruined by music at earsplitting volume. I might be showing my age, and maybe I’m not the target group anyway - but at least Google users will know what to expect and be able to make an informed decision. The cocktails and the finger food were tasty, as befitted the 5 star location.

Jay Smith

We relished a splendid stay at this establishment. The hotel emanates a charming boutique ambiance rather than the grandeur of a large resort, rendering it an ideal choice for those in search of an intimate experience. Despite lacking an expansive pool commonly found in resorts, its emphasis on a more personal atmosphere enhances its distinctive charm. The rooms are not only beautifully appointed but also generously spacious. Situated on the eighth floor, the restaurant serves both breakfast and dinner, complemented by a high-quality Rooftop bar, providing a delightful dining experience. While guests have access to parking, it's worth noting that spaces are limited. What truly set our stay apart was the exceptional attentiveness of the staff. Every encounter, across all services, was characterized by a genuine desire to ensure our comfort and satisfaction. In terms of potential recommendations for the hotel, a couple of details regarding breakfast caught our attention. Firstly, coffee cups are available on both the tables and next to the coffee machine. However, this setup might lead to confusion, as servers don't offer coffee at the tables. Consequently, guests help themselves at the coffee machine and automatically return with a cup they have taken next to the machine. Secondly, after the appetizers are cleared, it would be helpful to replenish cutlery for the remaining part of the meal. While these are minor points, addressing them could further enhance the overall dining experience. As mentioned earlier, the familial touch in the service is noteworthy, and the hotel's proximity to the sea and beach adds to its appeal. Without a doubt, I am already contemplating a return visit.

Mark van der Giessen

A mixed experience. The people are incredibly friendly, the rooms are nice, and we loved the many pools. The main problem is with the restaurants. Pool bar is good, but S club offered cold food, did not come to the pool when we rang the buzzer, and made a mistake with the order. Sens is....very busy for dinner. Loads of options but prepare to stand in line. The pool bar was very pleasant. Overall would recommend if you're there for golf or pool time and not a foodie. If you are, perhaps another place.

Lauren McNamara

We had the best time at this hotel and will definitely be returning! Every detail is absolutely perfect. The rooms were lovely and clean, stunning views over the golf course and the infinity pool is amazing! All the staff were so friendly and helpful. Came here as a romantic holiday and we both had the most relaxing time. The location is a little out the way but they run a shuttle bus into the local town which is amazing! Also really quiet and has adult only areas which is perfect. Only thing that could be improved is a little shop in the hotel as the closest one is 1.5km away.

Esben Thomsen

We struggled with the service by mail. But fair has to be fair and when we got there the spa was amazing and the service by the girl the the spa reception flawless and kind. Also we find the prices in the spa fair. Golf wise the people we have been speaking to find it a bit expensive but they all praise the old course. Hotel wise we have no experience yet.

Ludmila Staudenmann

Amazing breakfast & dinner buffet offering diverse cuisine each day. Fresh, good quality and international ingredients. Great oasis far away from low level & overcrowded beach sides. Hotel is yet large but offers enough space so you won’t feel it. Staff, service, cleaning…always on a profession level. Only 2 downgrades you may encounter are: 1. It’s an affordable 5* = some visitors are honestly not behaving appropriately = not kind & treat the facilities or buffet or staff without good manners, blocking pool chairs etc. 2. Neighborhood construction is extremely noisy We stayed for 3 nights as a couple, loved the easy transfer to the golf court, food & hide away from wind and crowds :). 💌🫶

Trista Schneberger

I absolutely loved Salobre hotel & resort from the moment I arrived! I was immediately taken aback by the stunning minimalist architecture, as well as the attention to detail in the beautiful interior design and landscaping (bravo to Allen + Philp Partners for their exceptional work). The resort's warm terracotta colors, bright and airy spaces and intriguing cacti and succulents easily bring to mind images of Arizona or New Mexico. There are around 300 rooms or more at the hotel, but you would never know it thanks to the many secret nooks and crannies to enjoy and discover for some quiet time away from other guests. It is truly a haven of peace for rest & relaxation. The hotel slogan perfectly captures its spirit: “Step into serenity”. Our room was absolutely perfect with a lovely view of the hotel below and the surrounding landscapes. A special mention to the design of the shower that looks out onto the bedroom and the view beyond. In terms of restaurants, the Sunset is a must for a laidback, poolside lunch while the Sidecar is ideal for a romantic dinner for two. And once you take a dip, you won’t want to leave the heated, half-moon shaped infinity pool on the 11th floor with its breathtaking views of the mountains and sea. When gently swimming or sipping a cocktail in the pool, you feel as if you can almost touch the passing clouds floating above you… I cannot recommend this hotel enough. You will NOT want to leave!

T Jensen

Nice hotel. We were first given a room on first floor towards the bus station in Meloneras, no view at all and noisy. I contacted the reception the day after arrival on upgrade, and got a new room on second floor with view to the basin the day after. Breakfast included was very good. Good facilities in hotel. Thanks for good service.

Stephan Croix

What I liked —-> Very nice location: on the beach, and walking distance to the famous Maspalomas dunes. The sandy beach is very nice and large. Perfect for long walks, for surfing (good surf spot, with surf school). Rooms are modern and spacious. We had a pool view, and could see a bit of the see. Best is to ask a top floor Good food. 3 pools, very nice outdoor spaces with palm trees, a kids club & good service overall. What I liked less —-> I found the hotel a little pricey for what it is. The restaurants are also pricey. Parking can be complicated.

V Uniyal

Great overall experience. But the fitness course "Healthy Back" was poorly orgsnised. The reception didn't know the location of the course, and directed us to the wrong meeting place. More importantly, the instructor lady was disinterested and unfriendly.

Tristan Mol

Very nice hotel in a great location. Direct Maspalomas beach access via south east gate. Several pools around the hotel and a small children's playground. The buffet is vast and of high quality. There is a small group of shops and restaurants close by, and many more within a few minutes walking.

Lana

This hotel has impressive 5 stars garden. However, the service, our room and the location is far from 5 stars, it's between 3 and 4 stars. We will not return.

Alinka Luo

A very nice hotel, although it is not modern, but very clean, the rooms are cleaned very carefully.The waiters were not friendly on the entire territory of the hotel, I felt a little uncomfortable, a little strange attitude. The food is very tasty, all the products are of high quality, there was nothing that was not tasty, I had never eaten such good food before. It is a short walk of 500 meters to the sea. Although there was not enough entertainment for adults. And so everything is fine and I recommend it and maybe I will come back.

Katherine Wheelwright

A lovely hotel with beautiful indoor and outdoor areas, as well as activities and entertainment options to keep all members of three families and three generations happy. Delicious and varied food. Staff are generally extremely friendly and helpful. Reception staff were welcoming and efficient, and dealt with some technical key card problems well, keeping us updated. I found that for the smallest concern, they would take care of it immediately. Restaurant staff always had time to exchange a little conversation with us and worked extremely hard to keep our large table of 9 clean and to always find a nice area for us very quickly. Rooms were extremely comfortable and spacious. Our second visit and we enjoyed it even more! My only request would be daily complimentary water and brighter lighting in the rooms!

Percy Marlissa

The resort is in a great location with plenty of shops around and very close to the beach. Additional bonus is that as a guest of Baobab resort you can visit the Costa Meloneras resort across the street and enjoy the pools, restaurants and buffet. We experienced only friendly staff throughout our stay. The resort is family friendly and provide quality entertainment for children. Maybe the best entertainment can be found at the Lodge pool. Our children enjoyed the "crazy" moments at the pool with José the lifeguard (all in a good way) and made this our favourite pool to visit. We will be returning to the resort for sure.

clare briggs

Just enjoyed a lovely week with family at Lopesan boabab for eater holidays The hotel is lovely with some fantastic pools heated too which was a bonus! However my one negative is the pools are missing some tiles and children are cutting there toes daily They were fixing some of the pool tiles in a morning before pool opened but I think they have a lot to go at to make the pool safer. Pool entertainment was great from aqua gym to pool slide and a form party kids loved it! Hotel staff brilliant and the hotel was very clean. All staff very helpful. We only stayed b&b breakfast was busy at times but couldn’t fault the food at all. Evening entertainment not bad a good range of shows/singers on. Rooms are good shame no kettle in the rooms and we did find a little dark through I know it’s an African theme which is lovely around the hotel but better lighting in the room would be good. Hotel is in a fantastic location, a very short walk out the hotel to bars restaurants and shops. Some fabulous restaurants and we had a brilliant meal every evening. Fully enjoyed are week but unfortunately the prices for future stays are really getting too high.

Hasan ozkoc (Hass)

Such a family friendly hotel, with 8 or so pools and 1 for kids. Great for first time families, staff make you feel very welcomed, the resort is large and takes around 1500 steps to walk around it, so it takes a day or so to get used to the hotel. Extremely unique hotel with trees inside, room service and maintenance is very good,.the only downside is they only give you 2 bottles of complimentary water. Has a small gym which is free to use.

H S

I’m not sure why some reviews are so critical. We had a great stay and never noticed anywhere that needed renovation. The cleaners did a thorough job of cleaning our room every day. The view was amazing. It is so unusual to be able to have a sea-view and not be separated by a road. The buffet was good and the supermarket inside the building was super handy and well-stocked. The buffet could do with a greater range of food for children. My son is a vegetarian and there was very little he could eat (he didn’t fancy all the salads as he’s only young). There needed to be someone on at reception to take our bags. It’s not really 5 star to have to cart all your bags to your room after a long journey. But otherwise, we had a fantastic time and would come again!

Роман

The hotel is completely appropriate for the island. not new, but very decent. Room cleaning is mediocre. The presence of tennis, paddle and volleyball courts adds advantages. The food in the hotel and in the restaurants nearby is underwhelming. breakfasts are strikingly monotonous.

Aytek Karagozoglu

I don’t typically write reviews, but I felt compelled this time. I'm giving 3 stars to be fair; perhaps it wasn’t yet the high season resulting in some subpar experiences (potentially due to understaffing, etc.). However, given the price paid, one would expect higher standards. Service: - The staff seemed courteous, and really trying hard to make customers satisfied; however some appeared overwhelmed, leading to forgetfulness or mistakes. There were instances where requests were misunderstood or not fulfilled as expected (forgetting our order, giving us different cocktail than ordered) I need to mention that they waived the bill of our lunch once when they forgot our order which was a nice gesture. - Room service was inconsistent; despite booking a Junior Suite for four, towels were often insufficient or missing altogether. - The quality of food did not meet our expectations for this caliber of hotel. Despite opting for half board, we dined elsewhere due to dissatisfaction. The only highlight was the fresh orange juice at breakfast. - Obtaining towels was a challenge, as the attendant would frequently disappear, leaving guests waiting. This led to issues with securing sunbeds as guests resorted to reserving them with towels, a practice that should have been regulated. Room: - The room itself was spacious with a pleasant garden view. However, the arrangement of two beds for a couple was unexpected and not requested. - Attempting to book directly through the hotel's website with my Radisson membership proved futile, as the option was unavailable. This led to disappointment, especially when informed that the discount only applied to online bookings, which contradicted my experience. Location/Facilities: - The hotel's location by the sea is a plus. Despite the advertised heated pool, there was no noticeable temperature difference between the pools. - Many facilities appeared outdated and poorly maintained; chairs and sunbed cushions were often dirty, detracting from the overall experience. Given the hotel's high rating, I felt compelled to provide a factual review to aid others in making informed decisions. Unfortunately, based on our experience, we won't be returning due to the mismatch between price and performance.

Susurite

We’ve been staying here a couple of times before and we were happy with the service. This time we could notice that it’s not the same anymore. When we arrived at the hotel no one helped us with the luggage and no one of the 2 guys in the reception offered us anything to drink. I had to ask them if I we could get something to drink after so long flight and the he said he’ll pour some. We as well called the hotel directly and asked if we could get the room where we stayed before and they had 0 interest of doing that. We got a room that was worse than any of the rooms we got before. Things are falling apart and destroyed. And it’s not possible to adjust the air conditioner. And on the top of it all the woman at the children’s club is doing her job poorly and is more interested to talk to the grown ups than the children. Very disappointing experience and I don’t think we will come back anymore.

Christian Schmidt

Stayed at this fabulous resort for 8 nights. We had an absolutely amazing welcome by the front desk staff and also received an upgrade (we are a high status holder with radisson rewards) - which we highly appreciated! Super spacious and clean rooms with fantastic ocean and resort view. Restaurant staff including the chefs - goes beyond and above any expectation - wow! Amazing breakfast selection including live cooking. We also loved the dinner buffet at the restaurant - they have different theme nights every day - indulge the experience =) It is also enjoyable that during dinner time in the buffet restaurant you are accompanied by some live music. Hotel and location is very quiet. Super clean pools that can be easily accessed by handicapped people - one of which is a heated salt water pool. Proximity within 2 minutes walk to the beach and also a lagoon. If you are handicapped and need anything - they will make it happen - just ask them =) Amazing! Cleaning staff and lifeguards are also superb. I also recommend to choose the airport transfer - just inform the front desk. Thank you so much for having us as guests and treating us with the utmost care and respect. We will be back! P.S: Please be so kind as to inform the city council to fix the holes or tar the boardwalk around your hotel until anfi beach. otherwise it is very difficult for handicapped people to move along on the boardwalk or access the beach left to your hotel. If the boardwalk is tarred correctly it would make the experience even better - even though i know its not in your responsibility.

tessa desmet

Our recent stay at Hotel Paradisus in San Agustin, Gran Canaria, was absolutely phenomenal. From start to finish, the experience was nothing short of exceptional. The Reserve experience at Hotel Paradisus is truly remarkable. It's like discovering a hidden oasis within an already breathtaking destination. The personalized service and meticulous attention to detail redefine luxury accommodation. Our Reserve suite was a sanctuary of elegance and comfort, beautifully blending modern sophistication with the island's charm. Every aspect of the interior design exceeded our expectations, providing a haven of serenity throughout our stay. The customer service at Hotel Paradisus deserves special commendation. Every staff member we encountered went above and beyond to ensure our comfort and satisfaction. From the warm welcome at check-in to the attentive service by the poolside, their genuine care and professionalism were evident in every interaction. In conclusion, our stay at Hotel Paradisus was flawless. The Reserve experience, exceptional customer service, lovely food and breathtaking interior design combined to create an unforgettable vacation. We are already planning our next visit and eagerly anticipate returning to this luxurious retreat.

Jonas Mellqvist

We had a great stay at Paradisus Meliá Gran Canaria. Room was great, the surroundings are beautiful and everything is spotless clean. Pool area is nice, and the beach is a few meters from the hotel. Good variety of restaurants, although it's a shame it can be hard to get tables at some and that all not are open every day. Staff sometimes forget orders at the restaurants or can't answer questions about food and wines - but they are all very nice and friendly so it's no big deal. The food itself is quite good, and the bars have a everything one could need - but vermouth. When in Spain it would be nice to have a spanish vermouth by the glass... The gym and spa is in perfect order and very nice. The hotel offers activities that are excellent (especially the hiking trip), but also wine tasting, candle making and - a bit surprising - stargazing at their own observatory. I haven't been to all of them of course, but I doubt you'll find a better hotel in Gran Canaria.

Victor Aleksejevs

Don't go there... because you will never want to try other hotels. I've traveled a lot and been in many 5-star hotels, but this is above everything. Starting from the building - it's new, fresh, cozy, located at the clean beachfront with a nice 4km running promenade along the ocean. Service is illegal - it's too good to be true. Spain is known for lazy, slow, and bad customer service. Here - management did a great job. My applause, well done! Many restaurants to choose from, live music, great cocktails, and delicious food. If you book, then only ocean view. You get all-inclusive - it's totally stress-free. Great vacation for couples of families! Can't wait to stay there again. Thank you, Melia!

Gill Hughes

This is a beautiful hotel. It is very clean, modern and stylish. The staff are this hotel's 5 star asset. They all greet you with a smile and can't do enough for you. The food is very good and considering it is all inclusive the main restaurant is managed in a way that isn't a mad dart to fill your plate with as much as you can like alot of all -inclusive hotels. There are various nationality stations cooking individual meals ie Chinese, traditional etc. The desserts are behind glass counters and you request your choice instead of helping yourself which is much more hygienic. Staff serve you drinks and remove all crockery completely from your sight so you're not having to listen to the constant clatter of plates etc being piled up in the restaurant making the experience much more serene and relaxed. It's good to try the different restaurants available to you. The best, in our opinion, was The Pesata, which is Spanish traditional cuisine prepared by their Michelin star chef. The presentation was excellent. It was a taster menu and very tasty too. Unfortunately, the Italian restaurant was not a good experience, we found the food tasteless and cold. We found the Kanna restaurant food at lunchtime to be very tasty. The staff in the Ginger bar were absolutely charming. Our reason for giving a 4 overall rating was there is no Courtesy Room facility whatsoever, and, for people on evening flights there was nowhere to shower after vacating their room at midday. This facility is a must especially for a high quality 5* hotel as this. I have never experienced this in all my years of holidaying abroad. With regards to the room, which in our case was a Premium Ocean View room. Yes, the room itself was good as was the view but the balcony was very disappointing. It was far too small and no wider than the two uncomfortable deck chairs on it. Whenever we were in the room we found ourselves wheezing and coughing. We turned the air conditioning off after a number of days thinking it was that but it continued albeit to a lesser degree. We then decided there was something in the room that irritated our airways. Not sure what !! We were certainly far better in the open air. We did notice a lot of other guest seemed to have irritating coughs. Strange. If you enjoy watching UK tv in your room there is only one BBC News channel available to you, unlike other Canary Islands where there are several BBC programmes available. It is a very peaceful hotel and we had a relaxing 12 night stay.

debi jones

First time in Gran Canaria. Excellent hotel. All staff very helpful and friendly. All facilities clean and tidy and plenty to do if you want to. Lovely spa and good treatments. Food was very good and always plenty to choose from. Would highly recommend this hotel