Santa Catalina, a Royal Hideaway Hotel

Shola-Ray Kaur

My sister and I came to Gran Canaria for the first time and honestly, we couldn’t have asked for a more perfect experience. From the moment we arrived, we felt completely taken care of. The hotel was stunning, genuinely something out of a dream. What really made it special were the people, every single member of staff was so kind, so warm, and genuinely helpful — nothing was ever too much. Any question we had, any little thing we needed, they were always happy to help. They made us feel seen and well looked after. The little touches were everything — from the chocolates left on our bed (so cute!) to the friendly chats and thoughtful service. There was an amazing perfumery in the hotel, live music, the spa/pools and breakfast was next level. They had little turtles there as well, which made it feel so calm and special. The service, food and overall vibe was immaculate. This wasn’t just a trip — it was an experience we’ll always carry with us. We already know one thing for sure; we’re coming back here, we wouldn’t stay anywhere else. The hotel, the staff, the whole energy — it’s unforgettable. Thank you so much to all the staff for being so beautiful and making our time so special. You really made our trip something we’ll treasure forever - We can’t wait to see you again soon ❤️ With all our love, Shola-Ray & Chanté Kaur

Ailish Stoddart

Me and my husband have just spent a week here and can’t speak highly enough of this hotel! From the minute you arrive it is pure luxury. Incredible staff, lovely food and drinks, the pool area is amazing - special mention to the pool bar staff for being so accommodating- and beautiful rooms. We can’t wait to stay here again!

Ricardo Dominguez

Just spent three nights here with my family and we had a wonderful stay! Our room was nice and clean, and the staff were incredibly polite and helpful. The breakfast was very good, though do note it's €25 per person. We also enjoyed the beautiful hotel and nice swimming pool. Just remember that extras like the wellbeing center and parking (€20 per day) come at an additional cost. Highly recommend!

Caitlyn Gilmore

My fiance and I had the absolute BEST time at this hotel. We will absolutely be back, even though it's halfway across the world. We hardly wanted to leave, everything we wanted was right there. We went to Poemas once and had a perfect culinary experience. Most afternoon or evening meals we went to the tapas bar on site and were constantly surprised by the quality and price - very affordable for us, coming from the US. The room was always clean and comfortable. Our only regret was that we didn't spend more time at the spa.

Minna Ilonen

We loved this hotel! One of the best stays ever. I stayed with my 12 year old son. The building is amazing and so are the surroundings. Location is very good, a short walk to many sights and other areas of the town. A good variety of different kinds of restaurants nearby. The only thing we found frustrating was the very slow customer service by email. I never got an answer to my questions asked before our stay. Also the downstairs pool should be heated, the water was very cold even when the sun was shining.