Lopesan Baobab Resort

dan ruget

A truly unique hotel. It is beyond our expectations in terms of design. It was built in 2009, as it shows a bit (the TV was not smart, but you can mirror the phone), but it depends what you are looking for. It features many pools (two of them are like hidden gems, as they are a bit remote and more quiet). The breakfast was tasty, many options to choose from, no complaint there. You need to wait to be seated and after 9 am you might need to wait a little longer, still not too much. The staff was friendly enough and smiley often. The buffet dinner was good, if you eat there every night you might get bored. We got only 3 dinners (they have an offer, one dinner= 45 euros per person or 3 dinners = 32 euros per person without drinks) and it was enough. There are many restaurant options in the area. There was some entertaining every night, some more "attractive" than others, but all in all a good plus. There are also day activities for adults like aqua gym, pilates and also for kids. And yes there are a lot of kids, so it can become noisy at the restaurants or around the pools. The prices at the bar and a-la-carte restaurants were fair, nothing too pricey. Overall, a hotel worth the stay. Enjoy!

Ana Branquinho

The hotel itself is stunning – truly breathtaking when you arrive. Facilities are beautiful and spotless, housekeeping is excellent, and both food & beverage are of a very high standard. Staff are kind and welcoming. However, two areas fell far below the 5-star level: • Entertainment Team: While the team is friendly, the activities I attended felt unprofessional and unprepared. For example, during a stretching class, the instructor was simply following a YouTube video instead of leading the session with proper knowledge and technique. In the aqua dance class, the lack of rhythm and repetitive steps made the experience feel improvised rather than engaging. I believe a stronger focus on assigning the right staff to the right activities would significantly enhance guest satisfaction. • Spa: Unfortunately, the massage facilities was the weakest point of my stay. No personal consultation, no questions about health or needs, just a robotic protocol delivered with little care or skill. The massage itself was rough, impersonal, and far from relaxing. Overall, it felt like a basic massage parlor, not at the level of a 5 star hotel, and it does not match the otherwise excellent standards of the hotel. If I was the GM of this hotel, I would be embarrassed to have this kind of service in my facilites.

Ramona Cernencu

This resort is absolutely stunning — beautifully designed with a unique African theme that sets it apart from any other place we’ve stayed. The attention to detail in the architecture and landscaping creates a luxurious, tropical atmosphere that’s both relaxing and exciting. The rooms were spacious, spotless and very comfortable. The food was excellent, with a wide variety of options at the buffet. Everything was fresh, tasty and well-presented. The pools and common areas were always clean and inviting, and there was always something to do - whether you wanted to relax with a drink, explore the grounds, or head out to the nearby beach or local attractions. The staff was also amazing. Every team member we encountered - from the front desk to the restaurant staff to the housekeeping team - was warm, professional, and genuinely welcoming.

Lizeta Rotaru

Very nice entrance, design, and great pools! An interior garden with turtles, this felt unique. Food was great( only had breakfast here) On the down side, our room had a horrible smell- 2123. Also saw a kitchen cockrage on the table at breakfast, which was desgusting, to be honest. Curtains in our room were damaged, mold in bathroom. Most of staff very helpful and pleasant. Location within walking distance from beach and many restaurants.

Angela Short

Gorgeous grounds, but the quality has dipped significantly. This was our 7th time staying at this hotel, and sadly, the experience has fallen far below the paramount standard it once maintained. Upon arrival, we were greeted by the hotel’s unforgettable signature scent and welcomed with complimentary sparkling wine and a tropical juice for our children — a thoughtful and much-appreciated gesture. The wristband room keys are an excellent idea, removing the stress of misplacing cards; however, the lifts not requiring key access could pose a safety concern. We were also surprised that no assistance was offered with our luggage — something that, in previous years, reflected the hotel’s five-star service. Our rooms were beautifully presented, and the main bed was extremely comfortable. However, for two adults and one 16-year-old, the foldaway bed was of disappointing quality and certainly not reflective of a luxury resort. Towels were very small, and despite multiple requests for larger ones, only hand towels were provided. Bathrobes, which used to be replaced daily, were no longer included. Guests should also note the limited plug sockets and consider bringing an extension lead — and their own towels. Another major disappointment was housekeeping. Despite leaving the “make up the room” sign on our door, our room was ignored twice and left completely uncleaned for two consecutive days. This lack of attention is unacceptable for a hotel of this calibre and shows how far the standards have slipped. The hotel itself remains visually stunning, yet the excessive dimness throughout, particularly in the refectory at dinner, makes it difficult to appreciate meals or even see the food properly. Around the pool, the scarcity of sun loungers was frustrating — we had to gather scattered loungers from different pools just to sit together as a family. Most disappointing of all was the pool bar service. The staff’s attitude was to an abysmal standard, far removed from any form of professional hospitality. Their conduct was discourteous, dismissive, and entirely lacking in care. After waiting over 30 minutes for a single pizza while others with larger orders were served before us, we politely enquired twice about our food and were met with indifference. The staff visibly ignored the kitchen alert that our order was ready; one employee even opened the food lift, looked directly at our meal, and then shut it without serving it. The disdain shown by the woman with black curly hair and grey glasses was frankly deplorable. Overall, I am deeply disappointed by the dramatic decline in service quality for a resort that once represented luxury and excellence. After many years of loyalty, I can no longer justify returning to a hotel that has allowed its standards to deteriorate so severely. To management, I am not seeking a reply filled with apologies. I am seeking genuine improvements — including serious disciplinary action and mandatory customer-service retraining for staff. A hotel of this reputation should hold itself to far higher standards than what we experienced on this visit. This request is paramount that as a hotel of this calibre should be implemented.