Venus Beach Hotel

Sena

I have had the opportunity to stay in numerous world-class hotels that truly live up to their 5-star rating, recognised globally for their exceptional quality. However, this hotel does not meet the standards of a genuine 5-star establishment. Although the rooms were pleasant, comfortable, and clean, they did not match up to expectations. What truly sets apart a top-tier hotel is its service, and regrettably, this is where this particular hotel fell short. While some members of the staff, particularly the cleaners, were lovely, I found some of the reception staff to be generally lacking in providing the level of service I expected. It was particularly disheartening when my friend and I were met with laughter after inquiring about the location of the nearest bus stop, as if we were somehow inferior for choosing public transportation. Moreover, we received little assistance and were mostly left to figure things out on our own. This was a highly disappointing experience. Overall, while the hotel boasted certain positive aspects such as comfortable rooms, it failed to meet the expected standards of a 5-star resort. The service, especially at the reception, left much to be desired and did not align with the level of quality I have come to expect from a 5 star hotel.

Andreas Stylianou

Great hotel with really good food all round. Hospitality was great. The view of the sea and the pool is relaxing and beautiful. Will go again soon with the family.

Anna

The staff is okay, the Bulgarian and Armenian girl was polite but multiple staff at reception were extremely disrespectful - laughing at our faces when we asked where the bus stop is. Maybe they thought we are millionaires? The hotel doesn’t correspond to 5 star - maximum 4 stars! The sheets, restaurants, room, pool, sun beds and everything were at the level of 4 stars. It’s boring for young people as they play grandma music daytime and nighttime.

Sara.H

I want to split this review in to two, as the second half is much much more positive. The hotel: The pictures are misleading and this is definitely not a five star hotel. One the first night we were really disappointed with the quality of sleep we had with bumpy beds. We also found a shard of glass on the floor and none of the charging points worked nor did the remote control for the TV. General cleanliness was not there either. We explained this to reception and from here on we are so grateful that we were moved to an upgraded room which was much more reflective of the images that you see online and we were lucky enough to have a sea view. This was more the quality we were expecting, although I understand it’s a five star hotel, I know the prices are still very affordable so bearing this in mind you wouldn’t entirely expect five star quality. It is just important to note that there are things such as marks on curtains and just general cleanliness that is not really up to standard of a five star hotel. With all this said, I am very grateful for the cake you had presented in our room for my birthday so thank you for this also, and for for rectifying our experience promptly. Entertainment: The main reason that I want to leave this review is because we went to the bar area on our first night and although the area initially seemed quite disappointing there was an amazing violinist playing called Alex and as the night came to an end we were the last ones there and he was really really kind and asked if we had any requests which he played specifically for us. His talent is incredible as he managed to play songs that he had never played before, any request we had he could do and his talent was truly mesmerising. I mentioned that I sing, and he was kind enough to bring me up to sing with him. His talent and joy really made my experience. He was a really lovely and talented man and is an asset to the hotel.

Samantha Oppenheimer

I really loved this hotel room. The views of the water from 456 were amazing. I think it might be one of the best rooms in the whole hotel. The beach and pool were lovely. The yoga in the morning with Louisa was so fun. Would absolutely come again. It will be very cool when the boardwalk is done. Grocery store right next door and tomb of the kings 10 minutes walk 👍👍 Really nice sandy beach but just you have to buy a chair and umbrella. 7.50 euro for two chairs and umbrella, good price. Breakfast had a lot of options but it was all just okay. I think they would be smart to do less options but put more time into making what they do more flavorful. A sheer curtain in the room would also be good so you can have privacy without total losing the light and view. A 12:00 check out would be nice. Its 11. I asked for 1 hour later checkout, which many hotels do complimentary, and they said it would cost $75. I feel like during off season it would have been nice if them to grant this small ask, especially since there is construction happening all over the beach right now.