Mitsis Rodos Maris Resort & Spa

4leaders 4leaders

I have been in this hotel for the few times, last vacation was 12/9 - 22/9. The rooms are older but nice and clean. The food is amazing. The hotel has amazing staff, my kids loved it because they were so kind to us. Special thanks to Dorjan in the main restaurant who was very polite and hardworking. The beach bar made the best cocktails and the staff were amazing and smiling, even though it was hot and they had a lot of guests. Our kids still remember them, especially Thomas and Sakhs and the others. The pizza on the beach is luxurious and the staff is amazing (George and his colleague). Thank you to Athina Daramara who is always very helpful. In conclusion, I want to say that the hotel needs renovation in some places (beach loungers, umbrellas and pool area), which is already planned, but the staff, beach, sea and food will make up for everything. The only possible negative I see is the distance from the airport. I love this place and will come back again.

Nadine Hunt

Me and my family were due to visit here in August but my husband was unwell so was not fit to fly. On contacting the hotel it was not a problem to postpone until September. I have worked in travel for 17 years and worked for a number of four operators and appreciate that some want a champagne standard for lemonade money. Me my husband and 2 older girls had the best holiday. The food was good the staff were excellent as was the service. The rooms were nice and are not dated. Not sure what it would be like in August I’d imagine very busy, so may have had a different experience with the pool area are but in mid September there were plenty of beds available. The sunbeds do need to be replaced, there is definitely a technique needed. Overall we had a great holiday and would definitely return.

Piotr Chłoń

I had a wonderful stay at this hotel and can truly recommend it to anyone looking for both relaxation and great service. The atmosphere was welcoming from the very first moment, and everything was well organized and comfortable. A special mention must go to the bar staff – Depsine and Babis. They were absolutely amazing! Always smiling, attentive, and ready to prepare the best drinks with a personal touch. Their friendly attitude and professionalism made evenings at the bar one of the highlights of my stay. Thanks to the whole team for making my holiday memorable – I will definitely come back!

Ana Lyssa Emerick

It was a good experience overall, but I don’t think the hotel deserves five stars. My husband and I spent a week there and faced some issues with the staff — some of them were lovely, but others could be quite rude and sarcastic. For example, during lunchtime, we were finishing our meal when a waitress came over and said loudly, “The restaurant is closed.” We understood and started to finish our dessert quickly. A few minutes later, another waitress came and, again loudly, said, “The restaurant is closed,” and began to take the dishes from our table. I replied, “The waitress already told us,” and she laughed sarcastically. Another situation happened when we went to the restaurant at 2:35 p.m. to have lunch, and the guy at the door said to us, “Look at the time,” implying we were late — even though the closing time is 3:00 p.m. Also, if you’re still eating near closing time, they start turning off the lights, which is really disrespectful. Another issue was that the rooms were not cleaned properly at all. If you like a tidy and clean room as I do, this place is not for you. The bed was made poorly — it looked as if a five-year-old had done it. The bathroom wasn’t cleaned properly for a week, and the floor was quite dirty. I complained twice, and the housekeeping lead was very polite — she called and emailed to check on us — but nothing actually changed. The staff definitely need training and proper standards to follow. In the end, I ended up tidying and cleaning myself — and when you’re on holiday, the last thing you want to do is worry about making the bed. Also, the dirty glasses and dishes we left were placed by the housekeeper outside our room, and they stayed there for two days — along with dishes from other rooms on the same floor. Apart from that, the food is good and there are lots of options. The beach is very nice, and the service they offer there — such as pizza and drinks — is great. The guy at the gelateria is lovely and very friendly, as well as the staff at the creperia. But definitely, this is not a five-star hotel. :)

Elaine Mclaughlin

The hotel is outstanding, well cared for. The staff are amazing, especially the waiting staff with a friendly and attentive approach. The hotel dining facilities are excellent with beautiful and plentiful of freshly cooked food and fresh produce. And the waiting staff are a credit to the hotel. Great service from the bars with a varied menu of drinks. Our room was cleaned daily and the view across the sea was beautiful. Again, great house keeping!!!! Fridge full of drinks, restocked daily, coffee and tea facilities too. The hotel is situated near a shingle beach. Boat trips available. The swimming pool is clean and relaxing to lounge at with plentiful of loungers. There are lots of facilities to use including shops. The only minus for me is the transfer time to and from hotel. If you’re looking for a hotel based holiday then this is it. Excellent 👌