Harbor Club, Curio Collection by Hilton

J Fray

My husband and I spent a week at Harbour club December 2025. Friends and family joined us at the end of the week and thoroughly enjoyed the hotel. It is clean and comfortable. The staff is absolutely outstanding. They all go out of their way to make things great. Tarik and Shane at reception were amazing. Robyn, Kelvin and Janey at the restaurants and happy hour were always great to chat to and made every meal enjoyable. Brandon was a great resource for our fishing adventure. Thank you to all staff for making our stay a wonderful experience.

Greg F Bucci

Service was very good. Front desk, concierge, pool attendant, bar tenders were all excellent. Kelvin stood out as exceptional! He made our stay extra special. Nice clean hotel, good food and drinks. Liked the central location. Very easy to get to excursions, beaches, and restaurants.

Chris Abeyta

It's a nice place, but not impressive upon entry. Certainly not five stars so set your expectations. Desk staff kind and competent. We had to wait a little while for our room. Rooms are clean. Service is where things seem to lack. Lack of an over-friendly Spirit, almost more of an indifferent mindset. Breakfast. We were greeted by the hostess. Genevieve or something like that, but she didn't make eye contact, was not friendly and it seemed almost like we were bothering her. I saw her treat other people the same way. I had to wait for hot water and cups for tea and when I accidentally poured coffee in my tea cup I was told by Daniel to read the signs that showed the difference between water and tea carafs.. When just a few minutes before there was neither and we had to determine which loan carafe had coffee or water by unscrewing it.

Racquel Anthony

The drinks at Harbor Club were phenomenal — truly some of the best cocktails I’ve had. Whoever is behind the bar clearly knows how to make a great drink. That said, the customer service was very disappointing. The bartender, Gavyi, lacked basic hospitality skills. His demeanor felt dismissive and unwelcoming, which took away from what could have been a great experience. Good drinks alone don’t make up for poor service, especially in a setting that should prioritize guest experience. It’s unfortunate because with better customer service, this place could be excellent. The talent is there — the professionalism needs work.

Paul Reynolds

We stayed at the Harbour Club Hotel in Rodney Bay, St Lucia over Christmas and New Year and overall we had a pleasant stay, though there are some clear areas for improvement. The positives: Most of the hotel team were genuinely friendly and welcoming, which always makes a difference. The location is excellent, with several beaches within easy reach and Rodney Bay Marina close by. Breakfast generally good , particularly the chef at the egg station who was absolutely top notch and consistently cheerful. Fantastic swimming pools , although the water would be perfect being a few degrees warmer ! The view .. The not so good: The concierge service was disappointing. On our first day I asked for help sourcing a hire car; one phone call was made and I was told that because it was Christmas, everything was booked. No alternative suggestions or numbers were offered. I ended up finding my own company and sourcing a car without issue. The corridor on the 3rd floor had a noticeable musty/mouldy smell. This seems to be mentioned in numerous previous reviews, with the hotel often responding that it’s being addressed, but unfortunately it’s clearly still an issue. The rooms themselves are a little tired and would benefit from light refurbishment. The bathrooms in particular showed signs of wear, which isn’t what you’d expect at this price point. Finally, a personal frustration was the reserving of sunbeds. Some were claimed as early as 7:30am and not used until much later. Pool staff really should be removing towels from unattended loungers . We’re all paying guests and it would make things fairer for everyone. The " private cabana" area should be open to all at all times . It was under used over our stay and was wasted space not being open to everyone when sunbeds were being reserved at other pools, especially when we and other families couldn't find sun loungers to use ! Overall: The Harbour Club has a great location and some excellent staff, but issues with maintenance, room condition and service let it down. With better attention to these areas, it could be a much stronger hotel.