Bay Gardens Beach Resort & Spa

Orlando Pichardo

I feel that reviews are subject to the type of person. I prefer to stay at a Ritz Carlton or the Viceroy property. The people at the front desk are very nice. The beach is nice and clean. The water park was fun. The cost of the water park was included in the hotel fees. The actual property is bad. Out dated. Needs major repair. Bathroom toilet seat was broken. I was hoping the cleaning lady would notice the issue. Did not. Had to step up into a shower. Not comfortable. The restaurants breakfast buffet was gross. Missing food. Lacked people. There was no service at the beach. No one coming around which you typically see at a resort. The gym was outdated. Some people who did stay at the property were older.

Kavee R

My family and I love this resort. Everyone is friendly. The amazing beach with watersports is right off the resort and they have a floating park on the water. An ideal place for families. One area that can be improved is the organization of the on location restaurant during rush periods. There seems to be no system to when or how you will get your meal at busy times. If you don't remind staff at times you may just never get your meals. There should be a staff member to check on water and bread for each table and a numerical system to ensure orders are delivered in the order in which they're taken. The location is about 2 hours away from the airport and the winding roads and hills on the trip can induce nausea.

Lystra Haynes

Had a wonderful stay at Bay Gardens Resort! The staff were friendly and genuinely welcoming, the breakfast buffet was excellent, and the event activities were fun and diverse with something for everyone to enjoy. Highly recommend!

Mike Panekowski

First off this place is WAY too expensive for what little they offer! Unlike most other all inclusives, this place does NOT offer any type of snacks or ice cream,hamburgers,pizza or anything throughout the day as there is only 1 bar at facility and good luck getting a drink when bar is crowded!!! There are no servers on the beach to bring drinks so this means you need to walk all the way to the ONLY bar to get a drink and then carry them back with you only to spill most of them as you struggle to walk through sand and around 100s of people on beach who are all jammed together like sardines because beach is so narrow and its shared with every other hotel within a 10 mile radius!!! The lunches are normally buffet style with carribean type foods ONLY and if your ok with spicy chicken or fish thats your only meat option or you can request a menu which offers hamburgers along with other spicy carribean foods that you most likely wont want either!!! Breakfast is ok as at least that buffet has some breads for toasting and a place to have omelettes made along with other hot items that do not exactly go with breakfast foods but you may want to eat it at 7 or 8am depending on how hungry you are from last nights dinner which is yet another experience you will want to soon forget about!!!! Dinner? Oooo boy dinner!!! 630pm begins dinner and good luck getting out of dinner within 2 or 3 hours as it is the slowest process you will ever encounter as we normally waited anywhere from 1 hour to 90 or more minutes for our meal and most times the orders were messed up with foods missing or cooked incorrectly or simply too spicy to even eat and the wait for drinks and or desserts was just as long!!! Throughout the course of your all inclusive stay you will also be sharing all the amenities of this facility along with other guests from sister properties which make it even more crowded,more longer wait times and to be honest it's NOT really quite fair that while we pay high prices for our all inclusive we also have to share amenities with 100s of outsiders which means way less beach spots available,way too many people in lines for buffet and it's just not really fitting as those people should have their own buffets,and their own beach/pool areas but it's not like that which really makes the place way too crowded!! The overall experience is NOT what most will expect from a pretty expensive all inclusive as there is NOT any activities to do and the swim pool area while its quite large has only 15-20 lounge chairs available its almost impossible to get chairs to sit by pool and thats pretty upsetting because as mentioned the beach is always packed with people mere inches away from one another and by 9am there is no chairs or umbrellas available and your pretty screwed!!! If your seeking a quiet,romantic escape where you dont mind waiting forever for service and would enjoy long quiet stays in your room then this place is great for you, If your seeking activities,partying and having fun times with others like dancing and outdoor games then this place is NOT for you!!! If your looking to enjoy new foods of different varities this place is NOT for you either!!! Overall our room is gorgeous and clean and quiet which is great but outside of the room theres really not much upside to this facility that raises the bar and on a scale of A-E with E being terrible I would rate this place D+ - C- overall...

Trayanna W.

Fantastic family vacation location! Seriously. Kids Club with various activities and you can drop older kids off and pick them up for lunch or after afternoon activities. Amazing views and Splash Island water obstacle course was a blast! We did all-inclusive and kids ate free. Good, but slow (Island style) service. Rooms are a bit dated, but do the job. Don’t expect the Ritz, but it is an amazing, relaxed vibe and incredible views. We absolutely loved Bay Gardens Beach and St. Lucia. Definitely recommend!