Four Seasons Resort Marrakech

Kane Ryle

The Four Seasons Marrakech delivered an unforgettable experience. From the moment we arrived, we were met with warmth, professionalism, and genuine hospitality that made our stay truly special. The property is beautiful, the breakfast was outstanding, and the level of service was exceptional throughout. What really stood out was the kindness of the team — every interaction felt thoughtful, personal, and sincere. Our time here left a lasting impression, and we returned home feeling grateful and very happy. This hotel perfectly represents the incredible hospitality Morocco is known for. Thank you to the entire Four Seasons team for such a memorable stay. We cannot wait to return.

Natalie Webber

Unfortunately I would not recommend due to poor communication. Be careful when booking the day passes to use the pool. I booked 3 people to use the pool. We were told in an email that the package comes with use of the outdoor pool, lunch and complimentary use of the sauna, steam and jacuzzi. Upon arrival they said that we could only use the outdoor pool and lunch was included. It was pouring down with rain and freezing so explained that we will only be using the indoor facilities and will come outside for lunch around 1pm. We were then told that we would need the serenity pass to do that and the passes we had did not cover going inside. We wanted simple, no massages, just relaxing indoors. We haggled for 1.5 hours before they agreed we could use indoors, with complimentary 1 hour in the outside pool (it was pouring with rain) We had to pay for that separately and our lunch separately. This was cheaper than the package!! Why couldn’t you just of sold us the normal package and agreed we could use the indoor facilities. You wasted 1.5 hours of our time and spoilt a 60th birthday surprise. The spa was nice but I wouldn’t say it was 5 star. The jacuzzi was very slimy on the walls. Nothing special about it at all! I’m just glad we didn’t have to pay full price but we missed out on relaxing while haggling.

Elnura CASPIANFIRE

Today marks my seventh day at Four Seasons Marrakech, where I have been staying for a full week, and I wanted to share a few personal reflections on my experience. First of all, the hotel is set within truly magnificent greenery. While Marrakech outside the hotel can feel intense and vibrant, the moment you step onto the property, you completely forget the outside world. It feels calm, peaceful, and beautifully secluded. I spent five to six days relaxing by the pool and sunbathing, with the exception of a few rainy days, and it was an absolute pleasure. I would especially like to mention a few team members whose professionalism and warmth truly stood out and made a lasting impression on me. Jamai, Abdessamad and Anas provided exceptional service always smiling, attentive, and consistently professional. Everything was handled on time and with great care. Their level of service reflects exactly what one expects from a hotel of this caliber, and I truly believe their approach sets a wonderful example for others. Every morning, I enjoyed breakfast by the pool café, where Jamai and Abdessamad was particularly attentive, kind, and professional. The team members serving ice cream around the pool whose names I unfortunately do not remember were also fantastic: friendly, thoughtful, and a joy to interact with. I would like to sincerely congratulate the entire pool café team for their professionalism, warmth, and positive energy. At Inara Café, Anas once again stood out with his excellent service. On my very first day, when my mood was not at its best, Ottoman Osman, the Assistant Manager, made a real difference. He kindly took the time to help me, offered a detailed map of Marrakech, and ensured I felt welcomed and supported. His professionalism and calm, reassuring manner were greatly appreciated. Overall, my stay at Four Seasons Marrakech has been a memorable and relaxing experience. While every large hotel naturally has room for consistency, the dedication, kindness, and professionalism of these individuals truly elevated my stay and deserve special recognition. Finally, I would also like to state the following. If I were a manager at this property, I would entrust greater responsibility to the individuals whose names I have mentioned and recognize them more visibly: Osman, Jamai, Anas, and Abdulsamed. Because beyond professionalism, the ability to think ahead, to act with kindness, and to anticipate needs often comes entirely from personal initiative. For example, when sudden rain followed the warmth of Marrakech, these four individuals thought to light the fireplace and offer us warm refreshments without being asked. Anyone can work in a role, but not everyone has the mindset or behavior to take such initiative. This is exactly why I observed that they demonstrate a higher level of professionalism. I strongly believe that by learning from and taking guidance from colleagues like Otman, Jamai, Anas, and Abdulsamed, other team members could further develop their own professionalism. For this reason, I genuinely feel that these individuals deserve to be highlighted and encouraged even more.

J F

Outstanding property built in 2011 with high quality construction and interiors. Beautiful gardens, pools, and overall common areas. Decent location, accessible to old city walled Medina about 10-15 min via taxi. Service is good, but not at the same high level Four Seasons resorts we have stayed at previously. It appears more training and higher service standard demonstrated by management would elevate service here.

Therence Bois

We came here for a boys’ trip, and it was honestly perfect. The Four Seasons Marrakech is one of those places where everything just clicks, beautiful setting, amazing staff, and pure relaxation from the moment you arrive. The paddle and tennis courts were a huge bonus, super well maintained, surrounded by gardens, and great for a morning match before hitting the pool. We ended up playing almost every day, easily some of the nicest courts I’ve seen at a resort. The pool area was our main hangout spot, great vibe, chill music, and top-notch service (cold drinks magically appear when you need them). Rooms were spacious, spotless, and perfect for relaxing after long days out in the medina. Food was excellent too, especially lunch by the pool and the massive breakfast spread (fresh fruit, Moroccan pancakes, and perfect coffee). The staff were friendly, attentive, and genuinely fun to chat with. If you’re looking for the perfect mix of luxury, chill vibes, and a bit of sport, this is it.