Pickalbatros Aqua Fun Club

Saba Ax

We arrived as a family of 12 for my daughter’s 3rd birthday. I have written a very detailed review on trip advisor. So I’ll try to sum this up simpler. This resort is very misleading and selling a dream. Simple amenities from water bottles, irons, ironing boards, extra bedding (duvets), robes, slippers are not available in standard rooms which should be for a hotel this size. We travelled with young children and the rooms were absolutely freezing. It took over 24 hours for them to resolve the heating issue and countless trips and calls to the reception and manager to resolve this. When we asked for extra blankets for the kids, it took them over an hour in the middle of the night to get them to us. No one was very nice or helpful. The staff in the hotel were doing work in rooms opposite ours at all hours of the day. So one night we had to open the door to tell them to please stop as the young babies kept waking up from all the banging and hammering as they were changing a key card reader on the door opposite ours. The key cards are absolutely ridiculous too. We were advised not to keep them next to our phones or other electronics, despite doing that, we still took countless journeys to reception for them to change it. The food is absolutely basic and tasteless and repetitive throughout the day and all the days we were there. The drinks from the machines were heavily diluted. The staff were not pleasant and acted as if they didn’t even want to be there. No one really told us what the resort has to offer and told us what we were able to do in the resort or what is where. We just sort of figured it out on our own. When we asked if they could do something for my daughters birthday, unfortunately disappointed on the day, they didn’t. The room was cleaned once throughout the 4 days we were there. So bins full of nappies were left and no towels or extra toilet rolls were given. I feel like this hotel is very misleading by the photos. Many of the reviews are fake so please be aware! We were absolutely disappointed and upset throughout the stay.

Farrukh Qureshi

Alhamdulillah! I just had the most blessed stay at Pickalbatros Aqua Fun Marakesh and I feel compelled to share my gratitude, for the food, the people, and every little detail that made this experience truly unforgettable. From the moment we arrived, the shuttle service was a seamless blessing – they picked us up from our hotel and dropped us off right at the entrance of this wonderful resort, just a stone’s throw from the magnificent 800 ‑year‑old mosque Kurubia in the heart of Marakesh. The convenience was a true gift from Allah. The rooms are a perfect retreat: clean, spacious, and equipped with a lovely indoor heated pool that kept us warm even on the cool evenings. Praise be to God for such thoughtful amenities And the food! Oh, the flavors were a celebration of Moroccan cuisine – each dish was delicious, yummy, and incredibly versatile. From fresh salads to succulent grilled meats, every meal felt like a gift from the Creator. The staff were absolutely amazing. their gentle, professional demeanor made us feel at home, and they engaged the children with such love and care that we could relax knowing our little ones were in the best hands. The kids’ club is an amazing place for children to play, learn, and have fun, with amazing staff Flora and Suka’s, there dedication made it truly special. Every corner of Pickalbatros Aqua Fun Marakesh exudes warmth and hospitality, and I leave with a heart full of thanks. May Allah bless this wonderful place and all the wonderful souls who make it so extraordinary. Highly recommended – a true paradise on earth and best destination for holiday.

voni maswanganyi

Booked this resort as a last minute getaway to watch the football. I was meant to stay here for like 2 days and move on to another hotel but the animation team made my stay ever so pleasant, I ended up for longer than intended. It would be harsh of me to single out individual people, because the whole set up was simply AMAZING. Thank you for an amazing time guys, I appreciate you guys whole heartedly.

Boutaina Taief

We had an amazing experience at this hotel from the moment we arrived! The place is beautiful, clean, and very comfortable, but what truly made our stay exceptional was the warm and professional service. A special thank you to Zak, the public relations agent who welcomed us with such kindness and care. We arrived right after the buffet had closed, and he went out of his way to make sure we didn’t leave hungry he personally arranged a fruit basket for us. That small gesture meant so much and showed how attentive and thoughtful he is toward guests. Throughout our stay, Zak was incredibly professional, helpful, and always made sure everything was perfect for us. It’s rare to meet someone so dedicated and genuine in hospitality. Thanks to him, we felt truly taken care of and at home. We’ll definitely come back and highly recommend this hotel to anyone visiting!

mazza m

Just returned home from this hotel. Amazing holiday can not fault this hotel at all. Staff are so respectful. Friendly they cant do enough. The hotel is so clean as i saw the cleaners everyday from morning til finish cleaning al dsy. There is so much for evrryone diffrent pools. Bars spa. The entertainment team work non stop the water park is so good no fault at all. Putting on lots of activities. Foam party s. Pool discos Zumba water yoga darts aerobics. This holiday isnt for everyone as thre is nothong outside hotel local. Its relaxing if ur want chill