Fairmont Royal Palm Marrakech

KhaDija DerHaoui

I recently had the pleasure of staying at the Royal Palm Marrakech, and it was an unforgettable experience. From the moment I arrived, I was greeted with the warmth and hospitality that Morocco is renowned for. The staff made me feel like a valued guest, ensuring that every aspect of my stay was perfect. The housekeeping service was impeccable. My room was always spotless, with meticulous attention to detail. The laundry service was efficient and professional, returning my clothes perfectly cleaned and pressed, which added a touch of luxury to my stay. The spa at the Royal Palm Marrakech is truly a sanctuary. The treatments were rejuvenating, and the therapists were both skilled and attentive, providing a blissful escape from the hustle and bustle of daily life. The serene ambiance of the spa, combined with its exceptional service, made for a truly relaxing experience. The beauty of the hotel and its surroundings is breathtaking. The lush gardens, stunning architecture, and luxurious amenities create a picturesque and tranquil setting. Every corner of the property exudes elegance and charm, making it the perfect place to unwind and indulge. Overall, my stay at the Royal Palm Marrakech was exceptional. The combination of outstanding service, warm hospitality, and the hotel's natural beauty made it a truly memorable experience. I highly recommend this hotel to anyone looking for a luxurious and relaxing getaway in Marrakech.

Emily Lunsford

Our stay at this beautiful hotel is hard to put into words. The staff is especially kind and helpful and goes over the top to ensure everything is perfect. We brought our kids, and by the end of the time, we felt like family. The staff is not bothered or flustered by children, which makes it easy to enjoy a vacation as a family. The food is delicious, and the evenings on the terrace are magical. Thank you, childcare workers, restaurant staff, and spa guest services for making our stay memorable. We will be back soon!

Keisha Lawler

Pure bliss. I had the pleasure of staying at the Fairmont in Marrakech. The most beautiful staff, welcoming and gracious atmosphere. My daughter and I loved every minute of our stay. The resort is outstanding. Highlights of our stay included time lounging by the pool, treatments at the spa and of course the fabulous dining experiences. This is my first time writing a review for a hotel but simply had to. Special thanks to my tennis coach Medhi. I enjoyed my time playing tennis on the superb clay courts. Thank you to the entire team for creating such a wonderful atmosphere for us to feel safe and taken care of. We will absolutely be back!

RESUL ERİKLİ

Everything is perfectly good and you can feel warm welcoming from the vibe of the Hotel staffs . They always down for the help. Great service, food and drink. Amazing view from the hotel to the mountains. It’s pretty enough quiet and relaxing hotel. I recommend this lovely hotel for your next stay.

Imad Faraj

**Review of the Fairmont Royal Palm Marrakech** I would like to express my disappointment with my stay at this hotel, which, despite its 5-star ++ rating and high price of 1000 euros per night with half-board, failed to meet my expectations. Here are the main negative points of my experience: 1. **Hotel Restaurants**: - **Slow Service**: The service in the hotel's restaurants is extremely slow, which is unacceptable for an establishment of this caliber. - **Quality of the Dishes**: The dishes offered do not live up to the standards of a hotel of this category. They lack flavor and finesse. - **High Prices**: The prices are excessive given the quality of the dishes and the service. - **Reservation Required**: It is necessary to book well in advance to get a table, as the restaurants are often fully booked. This adds unnecessary stress to the dining experience. 2. **Housekeeping Service**: - **Inconvenient Timing**: Housekeeping services occur at inconvenient hours, disturbing the guests' tranquility. - **Poor Quality of Work**: The cleaning is poorly done, and the floor remains dirty after their visit, which is unacceptable for a hotel of this standard. 3. **Half-Board Option**: - This option is particularly disappointing. For the price paid, the quality and variety of included meals are very limited. I regretted choosing this package. 4. **Pool Access**: - It is almost impossible to find a sunbed around the pool after 10 AM, which is very frustrating for guests who want to enjoy this area. 5. **Insect Problem**: - Insects spoil the experience of dining on the terrace, which is supposed to be one of the hotel's highlights. 6. **Comfort of the Bedding**: - The bedding is not very comfortable; the mattresses are much too soft, affecting sleep quality. 7. **Room Assignment**: - The room assignment did not match the reservation at all. I had booked an upstairs room but was given a ground floor room. Although they corrected the mistake, it took almost 3 hours, which was a source of frustration. Despite these many negative points, I would like to mention a few positive aspects: - **Staff**: The staff are very kind and helpful, including the valets and servers. A special thanks to Abdellah for his kindness. - **Room and Bathroom**: The room and bathroom are very spacious. - **View of the Golf Course**: The view of the golf course from various points around the hotel gives a very pleasant sense of space. In summary, for a hotel at this price, you can find much better elsewhere. The services do not meet the expectations and the advertised rate. I do not recommend this establishment for a luxury and relaxing stay.