Breezes Beach Club & Spa Zanzibar

Angie Messeguer

We chose this hotel for our holiday getaway and it turned out to be an excellent decision. The atmosphere was warm and festive, and the hotel itself is beautifully designed and very well maintained. Our room was spotless and comfortable, and the common areas and facilities never felt overcrowded, even during the busiest days. What really stood out was the level of hospitality. The staff were consistently friendly and efficient, and it was clear that guest experience is a top priority here. Management was very visible and approachable, creating a welcoming and well-organized environment throughout the hotel. Thank you Luca and Agustina! A fantastic place to relax and celebrate a special time of year. I would happily stay here again and wouldn’t hesitate to recommend it to others.

chloe hallard

We’ve stayed at this wonderful hotel many times, and it truly never disappoints. The service is consistently exceptional—from the housekeeping team to the management, everyone is genuinely warm, attentive, and welcoming. This visit was especially memorable as we stayed over the Christmas and New Year season, which was the perfect way to end the year. The New Year’s dinner was outstanding and added a special touch to an already fantastic experience. This hotel is absolutely worth it and has become our favorite place to return to on the island. We always look forward to coming back.

Karen hallard

We spent Christmas and New Year’s Eve at this wonderfully beautiful hotel, and everything was absolutely perfect. The rooms, amenities, facilities, and food all exceeded our expectations. Despite the hotel being fully booked, the service remained outstanding throughout our stay. We especially appreciated the personal attention from the managers, Agustina and Luca, who took the time to check in with us daily and ensure everything was going well. Their dedication truly made our experience even more special. We highly recommend this hotel and will definitely be returning!

Tammy Dukette

While Breezes Spa & Resort benefits from a lovely setting and dedicated frontline staff, our stay was undermined by leadership decisions and interactions. The grounds are beautifully maintained, and the frontline staff were consistently helpful, warm, and engaging. As a group, we genuinely enjoyed our interactions with many staff members, and their professionalism reflected the spirit of hospitality one hopes for. Unfortunately, leadership—specifically Augustina—demonstrated a tone that was rude, defensive, and lacking in empathy. Upon arrival, my sister requested a wheelchair for my husband, who has experienced two strokes. Augustina responded by stating that the room was “close,” though in reality we passed two to three buildings to reach it. During this time, we observed guests without mobility challenges being assigned rooms much closer to central areas. It was only after my sister addressed the matter privately that our room was reassigned. That level of advocacy should not have been necessary, particularly given the clearly communicated medical needs. On several occasions, Augustina also directed logistical matters to the larger group rather than communicating through the designated point of contact. With 19 people in our group, this created ongoing confusion and placed an unnecessary burden on guests. These were operational issues that should have been managed internally. To be clear, the issue was not the staff—they were excellent. The concern was leadership. Hospitality depends not only on systems and processes, but on empathy, clarity, and approachability. Based on Augustina’s behavior throughout our stay, I made a conscious decision to leave my concerns for this review rather than pursue them further on site. I could not reasonably expect that escalating concerns to a supervisor or manager—given the tone and demeanor we experienced—would lead to meaningful resolution in real time. Sharing this feedback publicly felt more appropriate, both as a record of our experience and as a way to offer transparency for future guests who may encounter similar treatment. I also anticipate that any response to this review may be defensive in tone, as that was consistently how concerns were met during our stay. I acknowledge that I relied on the Breezes brand and expected the level of leadership and guest care I have experienced at Breezes properties elsewhere in the world. Unfortunately, that standard was not reflected here. Augustina did not provide the reassurance or professionalism expected of someone in a leadership role. My primary concern ultimately centered on a lack of clarity around the structure and rules of the property, compounded by an inflexible and defensive leadership approach. With stronger leadership, this could have been an exceptional experience. As it stands, the disconnect between the excellence of the staff and the conduct of leadership was difficult to overlook. Oh...they charge for drinking water. I have never been anywhere that it was advised NOT to drink water from the sink and had to pay for water to drink! That was disgusting!

Lena Stenquist

Breezes Beach Club exceeded our expectations. The atmosphere is warm, peaceful, and beautifully maintained. The managers were fantastic, approachable, professional, and genuinely invested in making sure guests are happy. The service was consistently great without ever feeling overbearing. Everything just worked smoothly, which made the whole experience even more enjoyable. We had such a wonderful time and would happily recommend Breezes to anyone looking for a memorable beach getaway.