Barceló Portinatx - Adults Only

Solange Moreira

From the moment we arrived, we knew we had found something truly special. Barceló Portinatx is an absolute paradise — peaceful, stylish, and perfectly located. The staff are incredibly kind and attentive, always going the extra mile to make you feel welcome and relaxed. Our room had breathtaking sea views, the bed was incredibly comfortable, and every detail felt thoughtful and luxurious. Breakfasts were a dream — fresh, delicious, and with options for every taste. The adults-only atmosphere added a serene and romantic touch that made our stay unforgettable. Whether you’re looking to explore Ibiza or just unwind by the pool with a cocktail in hand, this is the perfect place. We left feeling rested, inspired, and already planning our return. Truly a 5-star experience — don’t miss this hidden gem!

Darrell Jones

The room was clean, cool and all we needed. The view from the balcony was exceptional. The peaceful pace of life was fabulous, from very busy working weeks in London to this hotel was exactly what we wanted. No noise, no happy excited children, no craziness associated to Ibiza. Quiet area, great food, fantastic staff, perfect if you want peace and to relax. The staff at the pool bar were excellent, often busy but manged the food service brilliantly, the chef at the pool bar,while we were there was top class, I've been a chef previously, and it was clear he took pride in the appearance of what he prepared, you first eat with your eyes when food is served, it look amazing and tasted great just as good. Chef clearly cared about he was serving. All bar staff were on top of their game and manged guests brilliantly. And if things couldnt get better, we were offered an ice bucket, bottle of cava and 2 glasses to sit on the balcony watching the sunset, we laughed at how great it was. Our first time there and we will certainly be booking to go back there next year once we return home.

kyrylo milyukov

From the very beginning, our experience at Barceló Portinatx - Adults Only was nothing short of exceptional. We booked directly through the hotel, and the reservations team was incredibly helpful—responding to our emails quickly and handling a special birthday request for my partner with true care and professionalism. Upon arrival, we were welcomed with a lovely glass of cava. Check-in was quick, smooth and efficient. The receptionist who greeted us was extremely kind and attentive, assisting with our luggage and explaining everything clearly. It was a perfect first impression. The next morning, we were amazed by the breakfast—the variety, the freshness, and the calm atmosphere. I had requested a small birthday tart with a candle to surprise my partner, and it was delivered beautifully at breakfast. The way it was flawlessly handled, without me needing to follow up, reflects a level of professionalism. The room was spotless. Housekeeping maintained it to a very high standard throughout our stay—something we truly valued. The Guest Service team also impressed us: we had asked for a few items to be prepared in the room before our private dinner, and within 10 minutes everything was set up perfectly, with genuine kindness and a smile. These little details, done with care, make all the difference. I paid attention to different departments —maintenance, housekeeping, F&B—and everywhere I looked, people were smiling, motivated, and proud of their work. That doesn’t happen without great leadership. A sincere thank you to the management team. It’s clear that you genuinely care about your staff—and that commitment is reflected in the energy, pride, and dedication they pass on to your guests. I’ve experienced so-called five-star hotels across Ibiza, some with big names but little substance. Truthfully, your team could easily teach them what real hospitality is. You operate with a level of care, consistency, and integrity that many of those brands still haven’t figured out. Bravo—and please keep doing what you’re doing. You are truly excellent. With my warm kind regards, Kyrylo M.

Niki Hulinska

What an amazing hotel. ❤️ The staff was super friendly! Breakfast was one of the best ones I ever seen. Plenty of options and different things available every day. Nice touch was the Cava at the breakfast and fresh orange juice. I was excited to wake up every day and go for the brekkie. Room was super nice and had a amazing view.. Unfortunately we struggled with drain smell from the bathroom pretty much every day - each time we asked for it to be cleaned they sorted it immediately I must say. We had Junior Suite with Sea view which also had little kitchen area with 2 hobs, microwave, sink and little fridge but unfortunately no equipment to use like simple pans, cutlery, plates or basic ingredients and the fridge was very hot even on maximum so it was kind of pointless. The hotel cat Felipe was super nice surprise and we loved him so much! 😻 I would highly recommend to anyone who wants to have nice relaxed holidays.. And as gay couple we felt so welcomed at all times so definitely LGBT friendly. 😊

Natalie B

A lovely hotel in a great location, the welcome drink upon arrival is a nice touch. The breakfast selection is great and the pools are clean and quiet. Ordering taxis via Reception is very easy and reliable. We also rented a car for 3 days from a local company which was great to drive around and find lovely coves and restaurants along the coast. A taxi into old town is about 40 mins and cost us approx €45. The staff were lovely and attentive, breakfast can feel at times a little chaotic with not enough people working so waiting to order fresh eggs or acquiring missing cutlery can be challenging. A few missing touches throughout the hotel which would truly make it a 4 star experience. For example, giving bottled water in the room each day would be helpful. We asked for two bottles at the bar and was charged €9. There is fruit-water in Reception you can fill your bottles with, but would be a nice touch in the rooms. The option to order a proper coffee at breakfast (flat white etc), the machine coffee is pretty dreadful if you want a good coffee in the morning. Requesting pool towels is an overly difficult process. It seems there is no trust between the hotel and its guests, it would be preferable (and easier) to take and return a towel independently rather than being questioned how many people are in the room and then checking via a piece of paper that we weren’t lying(!) Overall, a lovely and relaxing week away. Many thanks to everyone at Barcelo Hotel.