INNSiDE Ibiza Beach

Sylvie De Maegd

Disappointing Experience – Far Below Meliá Standards We were very disappointed by our stay at INNSiDE by Meliá Ibiza, especially considering our previous positive experiences with Meliá hotels. Arrival & Check-In Our disappointment began upon arrival. The first contact at reception was already problematic due to the staff member’s very limited English skills. Communication was frustrating and ineffective. We were assigned a room where the noise from a malfunctioning air conditioning unit (or a similar system) made it absolutely impossible to sleep. We immediately reported the issue and were promised that someone would be sent to help. We waited in the room for over three hours—unpacked and ready to go out for dinner with friends—only to receive a phone call saying, “If it’s really that bad, you can just change rooms,” with no assistance offered whatsoever. We were left to figure it out on our own. Housekeeping & Room Service The next day, our room wasn’t cleaned and no fresh towels were provided. Only after persistent requests did we finally receive some towels. There was no complimentary drinking water in the room, which we find to be a basic minimum standard. A QR code was provided for food and drink orders, which we tried to use, but nothing happened. When we called reception to ask how it worked, we were laughed at and told that there is no room service. Pool & Breakfast Poolside service was also a letdown. We asked for sunbeds but were told there were none available. After searching ourselves, we found two dirty, waterlogged loungers—again, with no help or initiative from staff. Breakfast on the first day was chaotic. There was no guidance or assistance from the staff, and getting a table felt more like a fight than a relaxing start to the day. We gave up after that and didn’t return for breakfast again. Staff To be fair, a few individuals at the reception desk were very kind and tried their best. Unfortunately, they were the exception rather than the rule. ⸻ We expected a far better experience from a Meliá property. While the location might be attractive, the service, communication, and overall hospitality were sorely lacking. We would not return to this hotel.

Lewis Jones

Really enjoyed our stay here. The location was perfect – close to everything we needed. The staff were pleasant, which made a big difference. The room was modern, clean, and tidy – exactly what you want after a long day out. Breakfast was great too, with loads of variety to choose from. There was something for everyone. The only small downside was the air con – it worked fine for me, but my partner found it a bit warm at times and wished it was cooler. Overall though, we had a great experience and would definitely stay here again

Jason

Overall quite a great stay. The views are excellent. The pools are fantastic and the beach is right outside. I enjoyed the music at both pools. The staff do a good job of keeping tables clean during breakfast, and the housekeeping is great. The hotel was busy so was unable to get early check in or late checkout. I mostly require this because I often work while traveling. The common area isn’t air conditioned very effectively so it’s not comfortable to work there. There is however a shower room to get fresh before the flight. Also the WiFi on Linux computers does not work. It redirects to a link which appears blocked by the firewall until after the device is approved by their landing page system. The only seats in common area with plugs are high tops which aren’t the most comfortable to work at. Very minor concerns but these small details would go a long way.

Ilyan Sunderji

Overall it’s a pretty good hotel. The area is nice but far from everything that tourists go to. The rooms are underwhelming, though they are very clean and some have a wonderful view. The reception staff were not helpful and overcomplicated a lot of things, nevertheless the housekeeping and food staff were very kind and hospitable.

Jadhav Pooja

We had a wonderful stay at the INNSiDE by Meliá Ibiza. The experience was even better than expected. The room was clean, comfortable, and looked just like the pictures— modern and cozy. We enjoyed the breakfast selection, which offered a wide variety each morning and added a special touch to the stay. A special thanks to Alexandra at the front desk—she was incredibly kind, professional, and helpful throughout our stay. Her warm welcome and assistance made a great impression and truly elevated the whole experience. We would definitely recommend this hotel to anyone visiting Ibiza and would love to return!