Montego Bay Holidays

Dr. Logan Payton

As a frequent traveler, I would rate this resort 2 out of 5. If you’re looking for a relaxing, scenic, and friendly environment with good food, this is not the hotel for you. We initially chose this hotel based on the pictures we saw and the amenities offered, but it turned out to be too good to be true. Upon arrival, the front desk was overwhelmed with guests checking in, and the process moved quite slowly. There was no welcome beverage or gesture to greet us. We finally checked in after 4 PM, only to be informed that our room wasn’t ready yet. We ended up waiting an additional 45 minutes. When we finally got into our room, it felt more like a Motel 6 than a Hilton hotel. Although we had a king bed, the room was extremely small, barely accommodating two standard suitcases. The overall appearance was disappointing. The food quality was mediocre at best. Ninety-five percent of the time, most restaurants were out of key items. We tried almost every dining option, sometimes arriving right when they opened, only to find that they had run out of things. Additionally, the staff did not exhibit the friendliness typically found at resorts; they seemed overworked and annoyed. The resort itself is far from relaxing; it felt very overcrowded.

Rachel Petrucci

My husband and I have had a lovely getaway to the Hilton Rose Hall Resort. Pros: The resort was absolutely beautiful. We enjoyed the “East Beach” which was quieter during the day and then would move towards the pool as people went in to prepare for dinner. Food was fine, about average for what you’d expect at an All Inclusive. We loved the Italian restaurant and had the best chickpeas ever at the Asian restaurant (would love the recipe!!). We did not try the Jerk Shack or Rum Factor as we don’t tend to like curried or heavily spiced food. The staff was lovely and was always pleasant. Cons: There were a few things in our room (outlet, smoke detector?) that stayed lit up or flashed throughout the night which disrupted our sleep at times. Our toilet also ran frequently, filling up and emptying itself numerous times an hour. The bars did not have bananas throughout our stay, which limited the number of frozen drinks available. You can tell the resort is older (compared to Hilton Cancun where we stayed in 2023) but this did not take away from our experience. We would absolutely come back and would recommend to anyone looking for a getaway.

Olivia Olverson

My favorite hotel! From food to entertainment! The grounds are fabulous. Melanie and Shelly are the absolute best! They are great with the kiddos at the kids club. We enjoyed their warm and friendly service and hospitality. I will definitely be back at this resort.

Travis Schafer

I can't say enough good things about this place and its people. They have a great variety of nightly entertainment moving the stage to different locations every night. Kudos to the audio setup team. The acoustics sounded better than many concerts I've attended. The food and drinks were very good (though you could work on your margarita 😜) with enough restaurants to keep it different throughout the week. As many others have noted, the staff and the people of Jamaica were nothing short of amazing. They were very friendly and always laughing and having a good time. It was exceptionally clean considering the age of the resort. We did not smell mold even once. The grounds were nice and green and well manicured/clean. Hilton Rose Hall works hard and it shows. Great job!

Mai Dean

Came here for our honeymoon and we’re beyond pleased with our stay. From our room to the beach, the entrance to our concierge, everything and everyone was fantastic. Very friendly and welcoming. Shy-Ann our concierge did a wonderful job decorating our room and helping us with our activities. Andrea our bartender made sure we were always hydrated ;).

PRIYANKA GANDHI

We had an incredible stay at this resort! Our Ocean View King Suite Jr was stunning, and the property's beauty and cleanliness exceeded our expectations 😍. But what truly made our experience special was the exceptional staff 🙌. Everyone we interacted with was kind, responsive, and respectful. A big thank you to Claudia for the warm welcome at reception, Byron for his helpfulness with our bags, Keerol for serving us drinks with a smile at the pool bar, and Claude for teaching my husband how to ride wind sail boat. The staff at the pool bars, restaurants, leading daily events and concierge were all commendable for their hospitality. We loved how the resort catered to both families and adults, offering a perfect blend of fun and relaxation ✌️. The afternoon events by the pool are led by the hotel staff and they were one of the most entertaining and fun times. However, we have only one feedback, we would recommend the evening events as well to highlight the local Jamaican talent, reflecting their culture, music, people and Jamaican life. Overall, we highly recommend this resort for an unforgettable vacation experience!

Cheryl Scarboro

When we arrived at the resort, the Check-in Staff was very unwelcoming, there was also no one offering/serving a “welcoming drink”. We had 2 rooms & when the vacation was booked, we stated that we were travelling with a ‘special needs child’, requesting adjoining rooms or rooms close by. It seems as though the Resort totally overlooked that fact & proceeded to tell us we would not be getting our rooms until 4PM, the standard check-in time. We explained the urgency for at least 1 room to facilitate our Family’s needs. It took a little calmness to absorb the sulking Front Desk Staff as we didn’t want to sour the start of our vacation. To add to that, we had to put a USD $200 deposit for each room. At no time, were we ever informed by Air Canada Vacations, that a further deposit was required at the resort. An hour later, we were given access to 1 room. The restaurant staff- some staff were great, some require customer & compassion training. Thanks to Tatiana (Buffet) John Noe (Steak House) Myisha (Asian), Chantel (Italian), just to name a few, but a ‘Real Big Up’ to Tyrone for having accommodated us with our ‘Special Needs’ grandchild for the last 3 nights of our vacation, making sure meals were prepared in a timely manner & showing human compassion towards us. The pompous service we received from Judine, at the Steak House MUST BE Mentioned. We had been to the Steak House 3 times before & on our final night, Judine who had seen us 3 times already, proceeded to tell us we cannot sit at a table until the rest of our party was there. We almost lost it & told her we wanted to order food before our ‘Special Needs’ Grandson got there & you can keep your table until we tell the rest of our party to bring the child down to the restaurant. Somehow between Judine & Tia, they decided to let us sit when we asked to be in John Noe’s section. Our recommendation is that if staff like Judine cannot show human compassion outside of their canned training, then people with her personality should not be allowed as a “Host/Hostess”. As very experienced travellers, we certainly hope that the resort takes this complaint very seriously & place the appropriate staff in suitable positions. We did not use the Kids Splash Pad as it was in the middle of the sun & creates a perception that the kids would be easily sunburned. The Kids Zone was enjoyable to my grandson. We did not use any of the 3 pools. The beach was great as it was shallow & clean with minimal seaweeds during our stay. We received great service from the Beach Servers Alex & Daniel (girl). It was a pleasure to have toy buckets etc on the beach, for the kids to play with the sand. We felt like we were being harassed by constant phone calls early am to pay US $80 per person for a Mother’s Day Special, cooked by a Chef, so we were at a loss as to who was cooking the our meals during our stay. The entertainment: The “Michael Jackson” show was poor. The speaker box was on the side so when the performers were miming the songs, it was portraying the music from the side instead of towards the crowd. The dancers are not close to giving a true representation of Michael Jackson’s moves. The other entertainment acts were basic. We are not sure whether we would return here any time soon, based on the unwelcoming feeling of the resort’s front desk, our experience with Judine on our needs & the limited food choices which should have been published to the Tour Operators. Had Tyrone not “saved the day”, this would have been a nightmare vacation & we would have rated the service as a 2-star.

shahfam

Jewel Grande was a great experience for our family. The location is great - the beach is very safe and non motorized sports like the sail boat are included. The service is also great everyone working is super kind and helpful. Special shoutout to chef Vishal for catering to our dietary restrictions as a vegetarian. He went above and beyond to make sure we had plenty of delicious food options. Booking excursions from the resort is also very convenient through Jamaica Tours - went snorkeling and to the Dunns river falls. Overall, amazing vacation!

M Jones

Best vacation ever. All the food was fantastic with lots of options. Pools were a great option on rest days. Beach area was beautiful and kept very clean. All the staff were so kind and helpful. Very kid-friendly, my 9 yo loved it. Room was large with a breathtaking view of the ocean. Would highly recommend this place to anyone who wants a smooth, relaxing, memorable trip in paradise.

LaSweet T

My overall experience was good! when I initially got my room I did not have any hot water so I had to call the front desk to get a maintenance request in. I’m assuming they fixed it in a control room because I had hot water within 30 minutes, but I was just not giving confirmation that it was fixed/resolved. I even sent a text message to my “personal concierge” for my “stay” a didn’t get a reply. Overall, for the amount I paid I enjoyed everything. The food was great, the staff was very nice and there was an event almost every night. The bed was too firm for me & it took me a while to figure out the controls for the light / fan (fan light didn’t work though)..Even though I went solo I did not feel alone. This resort would be a good place to book if you’re on a budget and don’t wanna worry about paying for food as the food and drinks are included/unlimited. I would visit this resort again. FYI Have some single bills available if you wanna tip.

Ava Sadat

My family and I recently stayed at this resort, and I can confidently say it was the best resort experience we've ever had. From the moment we arrived, every staff member we encountered was incredibly friendly, welcoming, and always eager to help with anything we needed. Their warmth truly made our stay feel special. One standout was Israil, one of the chefs working at the buffet. He consistently went above and beyond to make us feel cared for, offering exceptional service with genuine kindness. His friendly demeanor and personal attention added an extra touch that made our dining experience memorable every single day. The resort itself was beautiful, clean, and well-maintained, with a relaxing atmosphere and plenty of activities for all ages. It was clear that the staff took great pride in making sure guests were happy and comfortable. I can’t recommend this resort enough. We left feeling refreshed, happy, and already talking about coming back. Huge thanks to everyone there for making our stay so enjoyable

Azita Mohajeri

Thank you very much for the amazing stay and warm hospitality. I truly enjoyed my experience at this resort. Everything was wonderful! A special thanks to one of your talented Indian chefs, Mr. Israil Khan, for the outstanding Biryani. It was absolutely exceptional and full of rich, authentic flavor. I deeply appreciate the effort and passion he put into the dish.

Mark Jackson

We had the privilege of visiting the Hyatt on a company vacation. This was mine and my wife's first destination trip. I must say, we were not disappointed. Everything was excellent! From driving up and seeing the beautiful well manicure landscaping to the greeting of the staff. Everyone had smiles at all times and it was a pleasant atmosphere. The food was delicious and views were breathtaking! If you are considering a destination vacation, I encourage you to do. You will not regret it!

Geralynn S

This is an amazing resort for families! I traveled with my family (5 children and 4 adults) and arriving here was a breathe of fresh air. The resort is clean, food and service is amazing and the kids club is unmatched. The children (ages 3-8) wanted to visit the kids club everyday. The staff always had a smile, planned activities (inoor and outdoor) and made the children feel very comfortable. We did have 2 issues. The first, the carpet needs to be replaced to be a more water friendly option. The last issue....we had to leave. We highly recommend this resort.

Cae

The atmosphere, rooms and location were great. As I find with most resorts the food was ok but nothing to sing home about. A couple of the restaurants were very good though. It was clean and comfortable with no kids! 😊 Great music playing on the grounds most of the day and night. It was a little frustrating navigating the grounds because signage is lacking but I had a great experience.

Steve Melnyk

Dream wedding come true! My wife and I recently held a destination wedding here with about 42 guests and it exceed our expectations tenfold. Natresha our wedding coordinator went above and beyond to make sure everything was perfect. Along with that, all the staff were exceptional. The rooms were clean and spacious, and the entire resort always offered something to do. We absolutely loved our swim-up room! The all-inclusiveness really makes it worthwhile. You truly can relax here without hesitation! The food was amazing, and it is recommended to make reservations to the on-site restaurants as soon as you arrive. The grab and go spots are perfect if you want a quick snack by the pool or the beach. We would absolutely recommend this resort if you are looking for a great vacation spot, or as a stand-out location for a destination wedding! We can’t wait to go back 🇯🇲🌴

Jerzy Jaremek

I recently stayed at the Hyatt Zilara Rose Hall in Montego Bay, and it was a fantastic experience! The resort is very clean and well-kept, with immaculate rooms. The overall beauty of the resort is truly impressive. The entertainment was okay, nothing extraordinary but still enjoyable. The coffee shops were a highlight with great coffee options available. One thing to note is that the adult area isn't separated from the family area, but children are not allowed in the adult side, which maintains a good balance. The beach has plenty of loungers, though not all of them have shade. However, the cabanas are absolutely worth it! Though a bit pricey, we found a better deal than initially listed. They offer full service, including bottles of Prosecco, a cooler with fresh ice, water, soft drinks, and plastic champagne glasses. The staff was incredibly attentive, ensuring we always had enough drinks and ice. The food at the resort was fantastic, especially the French restaurant, which I highly recommend. Although there was only one restaurant on the adult side, the rest on the family side were still good options. Overall, it was a wonderful vacation, and I truly recommend this resort!

Catrina Jones

I had a great experience! The room was clean, service was great, food was authentic. Close to the airport. Plenty of food options on the premises, but book reservations for restaurants early or you’ll be stuck eating at the smorgasbord which is delicious but a nice restaurant is great as well. No shopping on the resort as I had hoped. Nothing walkable. It costs an arm and a leg to leave by taxi. You don’t necessarily have to leave the resort. I went for a beautiful view and relaxation and that’s what I got. If you want to join the festivities at night, they had something going on.

Cody Miller

wouldn’t in good faith recommend this location to anyone. As soon as we arrived we were told they overbooked and separated the two rooms we booked into separate buildings. The staff was incredibly uninviting upon our arrival. After a short time we got to our room which was very poorly constructed. We called 3 times for a simple tub stopper and never received it. The room service out neighbors ordered is still outside of their door over 48 hours later. It’s not all bad as the location is beautiful. It’s hard to get past how rude the staff has been and how bad the food has been. The children’s side of the resort is much nicer. I would definitely recommend that to someone, but not the adult only side. We spent a lot of our hard earned money for this vacation and we’re definitely disappointed. As of yesterday our light in the bathroom turned into a strobe light and has yet to be fixed. Please stay here at your own risk, and if you do I hope your stay is much better than ours.

Chris Fassnacht

Converted from the old Ritz Carlton. Resort is kept clean but it is obvious that there are layers upon layers of wall and trim paint over the years. Bathroom fixture are acceptable but they are aging. King size bed mattress very old and uncomfortable. Elevator was very slow. I learned a hard lesson - make your dinner reservations BEFORE you get to Jamaica ... Otherwise... You will only eat at West End Chicken or the Buffet restaurants. The pool cabana with the day bed was the best part of the trip ... Butler service, constant attention from waiters and servers. Fully stocked cooler with beer and water and pop and prosecco. Spectacular. Hotel shuttle to and from airport very nice. Concierge desks were always super friendly and helpful. Only disappointment was the variety of choices for 4 hour/half day trips... Mostly everything was a full 8 to 12 hours day for Waterfalls/Rum tour/Zipline/river cruise. Beach very small but kept clean. All in all, a very nice all inclusive and worthy of the Hyatt name

Angail Wiley

Lisa and Davin were great at check in. Kenny and Duran are the BEST butlers on this side of heaven. And Nickiesha and Tanesha with Amstar deserve flowers for how hard they rectified a problem for us. I don’t know if I’ll recommend this resort as I am a tough critic on food and drink and this resort needs some upgrade in quality. Best restaurant was the hibachi but idk guys, I feel like I woke up with knots in my stomach every day after that. Service was great though, everyone was kind and attentive. And again, Kenroy and Duran!!!! They would have something ready for us before we even asked. It’s amazing that 2 people can work together so well and treat us like the only girls in the world. I miss those two dearly already! It was my cousin’s birthday and Kenroy and Duran treated her like royalty all day and secretly decorated for her while we were gone. Pools were nice and beach access on the other side of your swim up room was great, too! Can’t promise I’ll be back but if I do, it’ll definitely be as a preferred member again! Thank you all for everything!

Roxene Dawkins

This hotel exceeded my expectations in every way! The adults-only, all-inclusive resort offered luxurious amenities, stunning ocean views, and impeccable service. The rooms were elegant and spacious, and the staff went above and beyond to make our stay unforgettable. The dining options were incredible, with gourmet meals and top-shelf drinks. The beach was pristine, and the pool area was perfect for relaxation. I would highly recommend Secrets Wild Orchid to anyone looking for a romantic and luxurious getaway in Jamaica.

René Bernhardsgrütter

Feels more like a 3-star than a 5-star one. This is a "party" hotel where you get music entertainment for mid-aged people. They do annoying things, though, like sometimes different music from several places so that you hear both quite loudly at the beach and the music overlaps. This is just not that great. The service at the beach is mostly not there, although in one spot there was a waiter who did a great job. The rooms show their age and would deserve a proper deep cleaning once in a while. The food is good for a 3-star hotel, sub-par for a 5-star one. The prices for non-included things (like spa and some shops they have) are absurd, though. E.g. USD 40 for a sun protection spray or USD 109 for 50 minutes Spa. This would be fine if it was actually 5-star but not for what they actually provide. The sunset, the beach, and the location are great though. I'll likely won't join this hotel again.

CARLOS RODRIGUEZ

I stayed at the Secrets Wild Orchid Montego Bay expecting a luxury experience, but it was the opposite. From the first moment, the customer service was terrible. The staff is rude, unprofessional and in several cases directly mistreats guests. I've never felt so badly cared for in a hotel. The pool, which is supposedly one of the main attractions, was dirty all the time. I never saw it cleaned, the water was cloudy and it was suspicious to use it. In addition, the food leaves a lot to be desired: low quality ingredients, little variety and poorly prepared dishes. It is definitely not up to what they charge or what they promise. This place is not worth what it costs. There are many other better options in Jamaica. I don't recommend it and I definitely won't come back.

G

Beautiful place. All the staff I meet was friendly and helpful . Night time entertainment live music was very good. would be nice if the Buffet had a nice vegetarian /vegan choice and kept separate and labelled rather than asking and searching . This is what stopped me from giving the resort a 5;star

Kevin Borden

On vacation there April 13, 2025. Overall, the resort is a very nice place. If you are going there to vacation couple things, the beaches are small. Cannot do a lot of walking. The sit down restaurants give yourself at least an hour and a half. The buffet is awesome. The staff was polite, except the Hotel maids were not over the talkative. The pools and pool bars were very nice. Bartenders were very pleasant. Activities around the pool were nice. The entertainment was pretty much the same thing every night. A little variation, but not a lot. But like I said overall, very nice resort I would go there again.

Joyce N.

Secrets St. James was a good time! We were there to celebrate my sister's birthday. It had plenty of activities and fun in the sun. The check-in and checkout process needs major improvement, as the wait times are ridiculous. The food at the buffet was decent. Room service was clutch with the exception of one order in which I was given "old" chicken wings and fries that seemed to have been sitting for a while before being served to me. Naomi at the Secrets Spa gave an incredible massage experience! Ricky Ricardo at the spa was also very helpful with the hydro experience after my massage. We had a phenomenal time at Altitude Rooftop Restaurant on my sister's birthday. The staff were very accommodating and the food was good. Overall, I would consider returning to Secrets St. James.

Maurice Lanier

I spent my wife's 45th birthday here and it was OK. If you look this resort up online, don't let the pictures fool you! The inside of the rooms was trash and very dated. The bathroom floor and shower area were dirty. I had to get them to do another cleaning so my wife could feel comfortable staying here. Now the outside of the resort was beautiful. They had plenty of seating to enjoy the ocean and poolside. The only negative about the outside is that the pools had too many dead bugs. The food was delicious, and every restaurant I went to , I was satisfied. I have mixed reviews about the service because some people were very nice and helpful, and others had bad attitudes and rude. The young lady Dayona had excellent customer service! Overall, I don't think I would re visit this resort.

Ben Frietsch

Very attentive staff, the room was beautiful, but we did have an issue with our AC going out one night which was fairly miserable. It was fixed as soon as we brought it to their attention. The best food was in the Jamaican restaurant called Blue Mountain. I would avoid the Asian restaurant on site. The food tasted like it had been under a heat lamp for hours.

LaTeisha King

We traveled to St. James Secrets Montego Bay for my husband birthday in April 2025. This resort was great and most of all the staff was Amazing!! From the moment we stepped foot on the property customer service was the best. We felt very comfortable. They made sure we were taking care of from the very beginning and until we left. Chris Brown we will never forget very cool and down to earth with A1 service. Great views, food and entertainment. We will definitely be back sooner than later. Thank you Secrets St. James for our Amazing vacation and for your kindness. We look forward to coming back 🇯🇲❤️

K H. Loper

We received excellent service at this resort. The customer service is outstanding 10 out of 10. We had the butler service and we also ran into some really great waiters. One of the best was Donatello at altitude restaurant and at breathless breakfast buffet so awesome. We will be back just for Donatello and our great Butler service Raynard and Craig also so caring! We are grateful we booked here…. The blue Mountain restaurant has authentic Jamaican food, and it was amazing as well

Pierre Butler

I came to Jamaica for the first time recently and stayed at Breathless (ADULT ONLY) Resort. Between the room accommodations, the views and the staff, this was the PERFECT STAY!!!! Special shout outs to staff members; Tequila, Melisa (my birthday twin), Vanessa, Kai, Teresa, Kevon, Okiene, and Roberto for going above and beyond... these team members, along with others, make the Breathless/Jamaica Experience a fantastic choice! For those who want to party, there were themed parties nightly! Breathless also offers access to its sister resort secrets, for those of who'd prefer a more intimate and / or live shows SECRETS is the sort for you at night! This option was like having two resorts for the price of one! If you are adventurous and find yourself here, I recommend Dunn's River Falls... it's about an hour and a half away, but WORTH the drive. The resort is properly named... I was left breathless...

Bryan Straley

I am so glad I didn't pay attention to some of the negative reviews. This hotel is absolutely worth the money it is very clean, the staff is at your beck and call. The views are amazing the beach is clean and the restaurants are great with fresh food. You can not go wrong. If you ask the bartenders to make it strong, they will, which is recommended. I am out of the box thinker, and there were multiple times where I needed the staff to accommodate some requests like moving furniture setting up special areas they accommodated every time with a smile on their face. You will not regret it. Don't pay attention to the negative reviews you have seen. Those are probably people that have either been paid to talk negatively or have taste that far exceed anything a country could provide. I have been out of the country multiple times at different resorts, and all five stars rated. This one definitely stacks up.

Heather Washington

This resort is so beautiful! The staff are very attentive and friendly, they work so hard to make sure that you are having a good time and are very friendly, all of the food from room service,the buffet and the various restaurants were delicious. We had a balcony room, it is very spacious and clean. There is a huge TV, a stocked fridge with various drinks that are free, and you get a bottle of champagne to enjoy. If you are planning a vacation to Montego Bay, I highly recommend.

Glenn Curtis, Jr.

The staff made the trip for me. The hotel was beautiful, restaurants were good, The food was excellent, the parties were fun but more than anything the entertainers (shout out to Tequila who made sure we were dancing), the team at spoon (shout out to Melissa who was just lovely and sweet in the morning w the best omelets and Teresa who welcomed us every morning w a smile. And good energy at breakfast), and the staff in general who would greet and chat and tell you about the island and Check on you (like Tia who always made sure we had what we needed and where the party would be). I had such a great time! Can't wait to return.

KimMarie Polemeni

Our first Sandals experience and first time in Montego Bay. We enjoyed ourselves tremendously.From the moment we arrived everything went smoothly.We had the butler elite suite overlooking the ocean, the room was very clean and comfortable. Our butlers were so gracious and accommodating, they helped make our time spent efficiently. Our special occasion was acknowledged and celebrated. the beach and water was clean and not crowded. The grounds are sprawling and immaculately maintained. The cuisine, music and culture so fantastic, enjoyed every meal especially the Jamaican cuisine. Overall the warmth and hospitality of the staff, and the entertainment every evening was delightful.

Nancy Rumschlag

Our recent stay at Sandals Montego Bay was nothing short of perfection. From the moment we arrived, we were greeted with warm smiles and the kind of genuine hospitality that immediately sets the tone for a dream vacation. This resort truly captures the essence of luxury and relaxation, and it’s the people who make it extraordinary—especially the outstanding management team and dedicated staff. The entire property is stunning with crystal-clear waters and lush, tropical landscaping. The rooms are modern, impeccably clean, and thoughtfully designed with breathtaking ocean views and private tranquility. But what makes Sandals Montego Bay truly exceptional is the customer service. The staff are attentive without being intrusive, always anticipating your needs before you even realize them. Every team member, from the bartenders to the beach attendants, treats you like family. A special thank-you to the management team; Mr. Elliott, Latoya, Kelsey, and the individual (my apologies for missing her name) in the concierge lobby, (5/31 morning) who made the checkout process successful. They were not only visible and accessible throughout the resort, but also genuinely committed to guest satisfaction. When we had a small request it was handled immediately; proof of how seriously they take their commitment to excellence. The dining options were equally impressive. From the gourmet cuisine at Butch’s Steak & Seafood (Mitch gave us the best dining experience on our last night) to the casual beachside vibe at Mariner Seaside Grill, every meal was delicious, fresh, and beautifully presented. Sandals Montego Bay exceeded our expectations in every way. It’s not just the location or the amenities that make it special—it’s the people who go above and beyond to make every guest feel valued and cared for. We already booked our next visit with the Sandals family and can’t recommend it enough for couples or friends looking for a truly unforgettable getaway.

Fabiana Castle

This place is amazing! There is so much to do; you must hire a butler to help you with all your meals, travel arrangements, excursions, and so forth. They use WhatsApp and you can text them with anything you need including meal orders and restaurant reservations. Choose a private pool so you can have more privacy. Some excursions are kind of sketchy, so do your research. The only annoying thing about going there is the amount of tips you have to give. Everyone wants a tip and you may end up tipping away another vacation. There more excursions you book, the more you tip. The resort needs a little TLC but overall is pretty good. What makes it better is the butler service, food and atmosphere. Some of the restaurants, you must make reservations to be able to join. A great place to go on your honeymoon. Take advantage of the gentleman that takes pictures. He charges a fee but it was worth it.

Bonnie Chancellor

We thoroughly enjoyed our 5 days there for a family wedding. Our first stay at an all-inclusive & it was excellent. A friendly employee was always there, food & drinks were wonderful at every location. Our room was clean & comfortable thanks to Pauline. She deserves a promotion.

Brook Mizner

Wonderful birthday vacation! Definitely spring for butler service, it is so so so worth it! The food and drinks were amazing, and the service was always warm and on point. Our butlers Raj and Rush made all the difference. They were practically mind-readers! The pools were gorgeous and the boat rides were fun. We definitely relaxed and it was well worth the price. We enjoyed everything, especially the Bob Marley drinks!