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Montego Bay Holidays
Luxury Accommodations
Hassle Free Booking
Winter Sun Destination
Montego Bay
Easy-going days and lively nights will be enjoyed when you stay in Montego Bay, a fabulous resort in sun-kissed Jamaica.
You’ll discover stunning white sandy beaches, awe-inspiring coral reefs, mouth-watering gastronomic delights and - as you would expect - you’ll hear the rhythmic beat of uplifting reggae music everywhere you go.
This enchanting getaway - known as Mo’Bay by local people – is home to some of the island’s most exquisite hotels where you’ll be given the VIP treatment the moment you arrive.
Montego Bay – the capital of Saint James Parish - is blessed with magnificent beaches and one of the most popular is Doctor’s Cave Beach, a 300m sandy expanse with amazing coral reefs and a host of thrilling water sports on the waves including water-skiing, kayaking, paddleboarding, windsurfing and jet skiing.
Catamaran cruises, yachting trips and snorkelling tours are other popular water-based activities in Montego Bay. There’s also the option to climb aboard a trusty pedalo or banana boat for a feast of fun.
Other great attractions include an aquatic theme park, jungle ziplining adventures, Bunker’s Hill Cultural Experience and an incredible marine park where you’ll be wowed by huge luminous coral reefs and mangroves which are teeming with colourful fish.
Gloucester Avenue - known as the Hip Strip - is a bustling area where you find a myriad of superb shops, bars and restaurants when you can savour the flavour of jerk chicken and other traditional Jamaican favourites. This place really bursts into life in the evenings with live music and pulsating night clubs where you can dance from dusk till dawn.
4.3
Google reviews (5450)
Montego Bay
Prices from
£1299
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Experience complete elegance and excitement at the 5-star Hilton Rose Hall, An All-inclusive Resort, a divine choice for a Caribbean holiday on the paradise island of Jamaica. Located in Montego Bay, this all-inclusive sanctuary offers a host of...
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4.3
Google reviews (5450)
Travis Schafer
I can't say enough good things about this place and its people. They have a great variety of nightly entertainment moving the stage to different locations every night. Kudos to the audio setup team. The acoustics sounded better than many concerts I've attended. The food and drinks were very good (though you could work on your margarita 😜) with enough restaurants to keep it different throughout the week. As many others have noted, the staff and the people of Jamaica were nothing short of amazing. They were very friendly and always laughing and having a good time. It was exceptionally clean considering the age of the resort. We did not smell mold even once. The grounds were nice and green and well manicured/clean. Hilton Rose Hall works hard and it shows. Great job!
Dan Tsatsos
After reading all the reviews I was so scared to travel to this resort and even considered canceling so many times. I am so happy that we didn’t because we had one of our best family vacations ever. All the staff from the ent team to the restaurants/bar, check in, coffee shop, house keeper were great. I golfed just about everyday at beautiful Cinnamon Hill and White witch while the kids enjoyed the beach, water park and lazy river. It was super easy because the concierge would ask for someone from the course to pick me up in a golf cart. The food was good as well and I liked that it wasn’t international food and there were a lot of good local dishes like jerk chicken, curry shrimp, patty’s, rice and beans in addition to everything else. Now is there room for improvement…of course! The water pressure in the rooms wasn’t the greatest but the shampoos/soaps were great. The culture of saving chairs has got to stop but this isn’t a Hilton Rose Hall problem this is bigger than that. The only other improvement for this site would be finding a reservation process for restaurants that works better than the current one(I really feel bad for the hostesses). When I spoke to one of the managers Jean about what time we should line up to get a table he mentioned that 5:30 pm would be good. We did get seated at 8:30pm after a long wait but did enjoy the meal. I would also recommend booking a tour(snorkelling)within the hotel-it was well worth it. Thank you again for the great trip!
Alex Grow
My stay was in 2022 but I can’t wait to return. The staff was all great when we stayed. The pools and swim up bar were great. I loved the random stray cats and how friendly they were. We went for our honeymoon and had a bottle of champagne and chocolate covered strawberries waiting in the room. The views were great. All the food was amazing and they made it so easy to make reservations for the restaurants. Comparing this one to the all inclusive I just stayed at in Cancun, I would come back here every time over Cancun.
Tina Mortimer
We stayed at the Hilton Rose Hall, Jamaica, March 2025.
The good:
- Lovely pools. Nice waterpark with lazy river.
- Kind, attentive staff.
- Food at table service restaurants was average. The buffet was very good.
The bad:
- First night the air-conditioning didn’t work. It wasn’t fixed until the end of our second day at the resort. We had to call and complain numerous times to get it fixed.
- There was mold on the bathroom walls and in the shower. Not surprising, considering there was no fan.
- The sliding glass door to the balcony did not lock. Because the balconies are so close together and a person could easily hop over to our balcony from the room next to ours, we had to put a chair up against the door to feel safe.
- We were overcharged for wine and in one case, charged for a bottle we did not order.
The ugly:
- Be prepared to wait in very long lines at check in and restaurants.
- Don’t expect complaints to be addressed quickly, if at all. We waited two days for the air conditioning to be fixed. We are still waiting to be reimbursed for a room upgrade charge that management promised to remove from our bill.
Elizabeth Mark
Great all inclusive resort. Stayed one night before we headed to our regular resort. Rooms where clean and comfy. Great water park. Food is blah, and it's extra for premium food. The $40 for the Three Plams was well worth it though. Streak was so good.
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4.4
Google reviews (2214)
Montego Bay
Prices from
£1379
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Be transported to a captivating tropical paradise with an all-inclusive stay at the 5-star Jewel Grande Montego Bay Resort & Spa, located on the vibrant Caribbean island of Jamaica. Expect laid-back days topping up your tan on the beach or revive your...
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4.4
Google reviews (2214)
Amy LeKander
Wonderful vacation! 2 favorite restaurants were Waves and the buffet. Toby at Waves was great! Ann-Marie at the buffet was spectacular! Her smiling face every morning put me in great spirits! She always seemed happy, even though I knew she was extremely hot. Thank you Ann-Marie!
shahfam
Jewel Grande was a great experience for our family. The location is great - the beach is very safe and non motorized sports like the sail boat are included. The service is also great everyone working is super kind and helpful. Special shoutout to chef Vishal for catering to our dietary restrictions as a vegetarian. He went above and beyond to make sure we had plenty of delicious food options. Booking excursions from the resort is also very convenient through Jamaica Tours - went snorkeling and to the Dunns river falls. Overall, amazing vacation!
M Jones
Best vacation ever. All the food was fantastic with lots of options. Pools were a great option on rest days. Beach area was beautiful and kept very clean. All the staff were so kind and helpful. Very kid-friendly, my 9 yo loved it. Room was large with a breathtaking view of the ocean. Would highly recommend this place to anyone who wants a smooth, relaxing, memorable trip in paradise.
Laura Amis
Our family had a great spring break here the first week of April. The food was fantastic (the steak restaurant is a must!), the pool entertainment staff were great, and the huge, ocean view balconies were amazing! We traveled with our 2 teens and my parents. Everyone enjoyed their week. There was plenty to do- or quiet spaces if you'd rather not do anything.
My family was in building C which looked a little more recently updated. It was very convenient to head straight downstairs for the breakfast buffet. My parents were in building B and had a 1 bedroom suite. We enjoyed hanging out in their living room space in the evenings to play games and chat. They also had a washer/dryer which came in handy one day. Both rooms had large balconies with amazing ocean views. We spent several afternoons reading in our balcony lounge chairs to get out of the sun/wind.
We only did one excursion (arranged through the tour group on site) to the Luminous Lagoon. It was fantastic! It was well organized and on time. We took a short bus ride to the lagoon. Once it was dark enough, they took us out on a small boat where we could swim and enjoy the bioluminescence. We would definitely recommend this for a fun evening out.
LaSweet T
My overall experience was good! when I initially got my room I did not have any hot water so I had to call the front desk to get a maintenance request in. I’m assuming they fixed it in a control room because I had hot water within 30 minutes, but I was just not giving confirmation that it was fixed/resolved. I even sent a text message to my “personal concierge” for my “stay” a didn’t get a reply. Overall, for the amount I paid I enjoyed everything. The food was great, the staff was very nice and there was an event almost every night. The bed was too firm for me & it took me a while to figure out the controls for the light / fan (fan light didn’t work though)..Even though I went solo I did not feel alone. This resort would be a good place to book if you’re on a budget and don’t wanna worry about paying for food as the food and drinks are included/unlimited. I would visit this resort again. FYI Have some single bills available if you wanna tip.
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4.4
Google reviews (1794)
Montego Bay
Prices from
£1389
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Lose yourself on the paradisiacal shores of Jamaica with a 5-star holiday at the magnificent Hyatt Ziva Rose Hall. Nestled in the idyllic beachfront setting in Montego Bay, this incredible all-inclusive resort offers stylish, modern accommodation, an...
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4.4
Google reviews (1794)
Gin Hellström
Now that I’ve checked out, I can say start to finish this hotel is fabulous and perfect for any family with children. My infant son and I had a dream vacation here! The staff were incredible, the food is AMAZING !!! Tons of options, you’ll never be hungry and there’s something for everyone. Lots to do, rooms are clean and comfortable, pool is always a blast :) we will definitely be returning!
The staff were especially kind to my son and made him feel right at home
Christy Keene
Views are amazing. Beach area is great and well maintained. Staff is super friendly! The room itself had an odd smell, several outlets didn't work. Maintenance did come change those. Carpet in halls is stained. Resort is gated and very secure. There is some sort of entertainment every day, multiple times a day.
María Fernanda Ríos Grau
Excelent hotel! The service was amazing. Especially Lettiva from the front desk and
Petrina from the French restaurant. ! And the newest rooms were perfect.
Food was ok (nothing amazing) and more night activities would be preferred.
Sandeep Patel
Amazing experience. I have been to the property multiple times through the years. Natalya the manager made sure we had a wonderful experience. I brought my office staff with me to experience this beautiful resort and everyone made them feel like royalty. Jamaican food and hospitality were much appreciated. Until next time!
Ari sotiriades
I had a perfect vacation at Hyatt Ziva Rose Hall!
Staying at Hyatt Ziva Rose Hall in Montego Bay was hands down one of the best vacation experiences I’ve ever had. From the moment I arrived, I felt like I had stepped into a tropical paradise. The resort is absolutely stunning, with beautifully maintained grounds, crystal-clear water, and the softest white sand beach.
One of my favorite things about this resort was the incredible variety of dining options. With 16 different restaurants and bars, I never got bored of the food. Whether I was enjoying fresh seafood by the beach or a pizza at the Italian restaurant, each option was so delicious.
The pools were another highlight—one for relaxation and another with a swim-up bar for fun and entertainment. The all-inclusive water-sports were the cherry on top. I went paddle boarding and sailing! The staff was phenomenal and made sure I was satisfied my entire stay.
The room were super Luxurious and modern. My ocean-view suite was perfect!
If you’re looking for the best all-inclusive resort in Montego Bay, Hyatt Ziva Rose Hall definitely has it all. I cannot wait to come back again soon.
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Montego Bay
Prices from
£1449
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Ocean Coral Spring is perfectly located along the pristine shores of Montego Bay. This resort is set against the backdrop of crystal-clear Caribbean waters and powder-soft sands, offering an unforgettable escape for those seeking both relaxation and...
Montego Bay
Prices from
£1459
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Ocean Eden bay offers guests and experience like no other. With pristine white beaches, crystal waters and unforgettable sunsets. Whether in a suite or soaking in the swimming pools, Ocean Eden Bay promises a one-of-a-kind escape for those seeking...
4.4
Google reviews (2480)
Montego Bay
Prices from
£1499
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Captivate your senses on the picture-perfect shores of Montego Bay, Jamaica, with a sublime 5-star holiday at the adults-only Hyatt Zilara Rose Hall. Whether you’re craving sun-drenched hours of relaxation or activities galore, this romantic tropical...
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4.4
Google reviews (2480)
Yiznel Banks
The resort was absolutely amazing!! I think it is the best resort in Montego Bay! The balance of being able to have fun and relax as well was the best part! The room was amazing, the food was even better!! We will continue to return here when we visit Montego Bay! No complaints!
Cody Miller
wouldn’t in good faith recommend this location to anyone. As soon as we arrived we were told they overbooked and separated the two rooms we booked into separate buildings. The staff was incredibly uninviting upon our arrival. After a short time we got to our room which was very poorly constructed. We called 3 times for a simple tub stopper and never received it. The room service out neighbors ordered is still outside of their door over 48 hours later.
It’s not all bad as the location is beautiful. It’s hard to get past how rude the staff has been and how bad the food has been. The children’s side of the resort is much nicer. I would definitely recommend that to someone, but not the adult only side. We spent a lot of our hard earned money for this vacation and we’re definitely disappointed. As of yesterday our light in the bathroom turned into a strobe light and has yet to be fixed. Please stay here at your own risk, and if you do I hope your stay is much better than ours.
kim lalonde
Our vacation at the Hyatt Zilara rose Hall was from April 5 to April 12 2025, we were there for our 25 years anniversary. I will start with what I didn’t appreciate first we were in the section of 18th+ but unfortunately at night every teenagers from the Ziva we’re allowed to come on our side to drink and to listen to the music, and party. We never had space to sit down or being able to enjoy the place with no teenager, since they were there all the time and I’m not talking about one or two. I’m talking a group of over 20 we can tell it was a family gathering on the other side. For the restaurant for myself. If you decide to go to the Asian restaurant only do the fusion. The other one was the waste of time and wasn’t that good. Also for chair next to the pool you need to get up early if you want to reserve some. By 8 o’clock in the morning, there were no more chairs available. Now what I liked about the trip. The minute that we arrive, we were greeted amazingly and not even a half an hour. Our room was ready the only a cup. They didn’t have a safe. By 3 o’clock we had a brand new safe installed in our room. Most of restaurant that we tried, the food was amazing even the buffet. My favourite one was the Jamaican and fusion. For the breakfast, we were going always to the urban heats. Nataya was the best greeting lady always with a smile. Also, the staff for the breakfast was the best we never had. For lunch, we tried all the little restaurant from the Jamaican to the calypso name it the food is amazing everywhere you go. Alcohol wise, the same nothing to say you wanna drink they make you the drink. The best bartender at the pool bar was Dehalo. If you want the best bartender on both resort you go to Stirz and you want to have Rodney, he will provide you with an amazing service and amazing drink. The entertainment at night was also amazing especially the Bob Marley show. For the ocean on the adult side there is a little bit of rock. If you do have your shoes for the water you’ll be fine if not, if you use the Ziva side it was only white sand. Amazing. You could see a lot of fish. Room service was amazing. Also we had issue with our pillow. We went to the front desk and they were replaced right away. Our rooms were all clean. Nothing to say I’ll be honest. We are good tipper. Also, I think it does help. Also to rent a cabana, it’s about 207 US per day every activities that you want to do will cost you money or anything you want to purchase just to go downtown. It would be an $80 charge for a taxi. Expect to spend a lot of money.
Chris Fassnacht
Converted from the old Ritz Carlton. Resort is kept clean but it is obvious that there are layers upon layers of wall and trim paint over the years. Bathroom fixture are acceptable but they are aging.
King size bed mattress very old and uncomfortable. Elevator was very slow.
I learned a hard lesson - make your dinner reservations BEFORE you get to Jamaica ... Otherwise... You will only eat at West End Chicken or the Buffet restaurants.
The pool cabana with the day bed was the best part of the trip ... Butler service, constant attention from waiters and servers. Fully stocked cooler with beer and water and pop and prosecco. Spectacular.
Hotel shuttle to and from airport very nice.
Concierge desks were always super friendly and helpful.
Only disappointment was the variety of choices for 4 hour/half day trips... Mostly everything was a full 8 to 12 hours day for Waterfalls/Rum tour/Zipline/river cruise.
Beach very small but kept clean.
All in all, a very nice all inclusive and worthy of the Hyatt name
Stephanie Washington
Every aspect of this resort was amazing. From the arrival to the departure. The staff, each and everyone of them, to the food, the cleanliness of the rooms and the entire resort. If I could give them 20 stars, I would. I'll definitely be returning!!!!!
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Up to 35% off
4.3
Google reviews (2662)
Montego Bay
Prices from
£1589
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Wake up to glorious tropical days on the sun-soaked Caribbean island of Jamaica with a stay at the 5-star Secrets Wild Orchid Montego Bay. Settled beside powdery white sand and glistening turquoise waters, the spectacular adults-only complex is an...
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Up to 35% off
Up to 35% off. All savings are already applied to the prices shown when travelling between 1st March 2025 - 31st October 2025 **Blackout Dates Apply
Up to 35% off. All savings are already applied to the prices shown when travelling between 1st March 2025 - 31st October 2025 **Blackout Dates Apply
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4.3
Google reviews (2662)
Angail Wiley
Lisa and Davin were great at check in. Kenny and Duran are the BEST butlers on this side of heaven. And Nickiesha and Tanesha with Amstar deserve flowers for how hard they rectified a problem for us.
I don’t know if I’ll recommend this resort as I am a tough critic on food and drink and this resort needs some upgrade in quality. Best restaurant was the hibachi but idk guys, I feel like I woke up with knots in my stomach every day after that. Service was great though, everyone was kind and attentive. And again, Kenroy and Duran!!!! They would have something ready for us before we even asked. It’s amazing that 2 people can work together so well and treat us like the only girls in the world. I miss those two dearly already!
It was my cousin’s birthday and Kenroy and Duran treated her like royalty all day and secretly decorated for her while we were gone.
Pools were nice and beach access on the other side of your swim up room was great, too! Can’t promise I’ll be back but if I do, it’ll definitely be as a preferred member again! Thank you all for everything!
René Bernhardsgrütter
Feels more like a 3-star than a 5-star one. This is a "party" hotel where you get music entertainment for mid-aged people. They do annoying things, though, like sometimes different music from several places so that you hear both quite loudly at the beach and the music overlaps. This is just not that great.
The service at the beach is mostly not there, although in one spot there was a waiter who did a great job.
The rooms show their age and would deserve a proper deep cleaning once in a while.
The food is good for a 3-star hotel, sub-par for a 5-star one. The prices for non-included things (like spa and some shops they have) are absurd, though. E.g. USD 40 for a sun protection spray or USD 109 for 50 minutes Spa. This would be fine if it was actually 5-star but not for what they actually provide.
The sunset, the beach, and the location are great though.
I'll likely won't join this hotel again.
Jennifer O'Meara
To start, we had a wonderful time in Jamaica - we loved the people and the food, but I wouldn't call this a five-star hotel. This was our first all-inclusive experience. Many people we talked to said this was not nearly as nice of a resort compared to other all-inclusives or even other Secrets
The pools, beach and exterior grounds are gorgeous and the hotel itself is well kept and clean but the rooms are dated, especially the bathrooms. They need some major updating. When we saw the preferred side there is definitely a difference in terms of ambiance and overall look/feel.
We didn't receive turndown or housekeeping until Day 3 after we provided feedback through the Hyatt App (I did love the functionality of the app). I will say they immediately addressed the feedback and the final two days service was excellent, and they did provide access to the Preferred side of the resort along with dinner at one of the Preferred restaurants with a reservation, which was great b/c the Wild Orchid restaurants do not take reservations. The food was great everywhere we ate throughout the resort - room service was just OK, and I would say Blue Mountain was our least favorite. The Breakfast Buffet was excellent.
I mention this because the first night we went to dinner at 7:30, and we were told they may not be able to seat us before they close at 10. Thankfully we found one restaurant that got us in by 8:30. But this really shocked me so we ensured we were down for dinner by 5:45-6 every night to ensure we'd get in. Honestly the best food was the Jerk Chicken hut on the beach - HIGHLY RECOMMEND.
Most of the staff is quite friendly but some bar service was not great and the drinks were incredibly weak. The pool bars were the best for service and drinks. Most of the restaurant staff was friendly and throughout the resort the staff always say hello, etc. We did receive good advice prior to ensure we bring cash so we can tip throughout our stay and it does make a difference. We tipped room service, restaurants, buffets, concierge.
Lastly, there was a lot of saving loungers at the pool and beach. People would save spots at 8am and then not come back for hours, which was incredibly frustrating.
Overall, we loved Jamaica - the people and the food. We felt incredibly safe at the resort and outside the resort, but I would definitely re-consider staying at a Secrets especially after what we spent to only go Sun-Thurs. I will say it's an excellent location - close to the airport so you can truly get started on your vacation the day you arrive vs spending two hours getting to the hotel.
We used TripGuy to book our trip, and they were incredibly helpful when we said we knew we wanted Jamaica and somewhere close to the airport. I do believe this is likely the nicest resort in Montego Bay, but it is not five stars - at least right now.
Shevanese John
Ughhh the service was amazing, food is amazing.... I can't complain enough that I don't want to go home. Had a massage, let me tell you, I fell asleep on that table twice.
Great time. Coming back for more next time.
The only thing is wasn't a fan of was people holding the beach chairs for hours and not returning. It was frustrating to how selfish one can be. Smh
Donna Mason
I am not happy that some of the restaurants are closed for dinner in the evening. One being the Seaside grill and the other the Oceana. I am here at the moment for another week and I am struggling to find a good restaurant with good food. Sorry, but the only good one for us was the Italian and worst is the French. The steak was awful! This is not gourmet dining! I have been to many other resorts which was far superior and I would not come back to this one. I paid a lot of money for this holiday and I feel it definitely isn't worth the money.
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Montego Bay
Prices from
£1639
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Experience sublime island luxury in the Caribbean with a 5-star escape at the Zoetry Montego Bay, on the paradise shores of Jamaica. Here you will discover an impeccable adults-only retreat where you can enjoy blissful days on a sun-kissed beach,...
Up to 34% off
4.4
Google reviews (1914)
Montego Bay
Prices from
£1659
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Immerse yourself in the party spirit of Jamaica during an unforgettable Caribbean holiday in the chic surroundings of the Breathless Montego Bay Resort and Spa. This adults-only abode is an ideal tropical retreat for both couples and friends, with...
Special Offers
Up to 34% off
Up to 34% off. All savings are already applied to the prices shown when travelling between 1st March 2025 - 31st October 2025 **Blackout Dates Apply
Up to 34% off. All savings are already applied to the prices shown when travelling between 1st March 2025 - 31st October 2025 **Blackout Dates Apply
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4.4
Google reviews (1914)
Pierre Butler
I came to Jamaica for the first time recently and stayed at Breathless (ADULT ONLY) Resort. Between the room accommodations, the views and the staff, this was the PERFECT STAY!!!!
Special shout outs to staff members; Tequila, Melisa (my birthday twin), Vanessa, Kai, Teresa, Kevon, Okiene, and Roberto for going above and beyond... these team members, along with others, make the Breathless/Jamaica Experience a fantastic choice!
For those who want to party, there were themed parties nightly! Breathless also offers access to its sister resort secrets, for those of who'd prefer a more intimate and / or live shows SECRETS is the sort for you at night! This option was like having two resorts for the price of one!
If you are adventurous and find yourself here, I recommend Dunn's River Falls... it's about an hour and a half away, but WORTH the drive.
The resort is properly named... I was left breathless...
Glenn Curtis, Jr.
The staff made the trip for me. The hotel was beautiful, restaurants were good, The food was excellent, the parties were fun but more than anything the entertainers (shout out to Tequila who made sure we were dancing), the team at spoon (shout out to Melissa who was just lovely and sweet in the morning w the best omelets and Teresa who welcomed us every morning w a smile. And good energy at breakfast), and the staff in general who would greet and chat and tell you about the island and Check on you (like Tia who always made sure we had what we needed and where the party would be). I had such a great time! Can't wait to return.
Heather Washington
This resort is so beautiful! The staff are very attentive and friendly, they work so hard to make sure that you are having a good time and are very friendly, all of the food from room service,the buffet and the various restaurants were delicious. We had a balcony room, it is very spacious and clean. There is a huge TV, a stocked fridge with various drinks that are free, and you get a bottle of champagne to enjoy. If you are planning a vacation to Montego Bay, I highly recommend.
R
Donatello was the first waiter we met. His smile was contagious! He provided us with the best service. He was positive and professional at all times. We enjoyed meeting him ! He made us laugh , we just enjoyed his company.
Also we enjoyed meeting Theresa. She was always happy and professional.
Donna from the spa was also someone to recognize for her encouraging words. The staff at the Breathless , Montego Bay was definitely a reason to go back !
Bryan Straley
I am so glad I didn't pay attention to some of the negative reviews. This hotel is absolutely worth the money it is very clean, the staff is at your beck and call. The views are amazing the beach is clean and the restaurants are great with fresh food. You can not go wrong. If you ask the bartenders to make it strong, they will, which is recommended. I am out of the box thinker, and there were multiple times where I needed the staff to accommodate some requests like moving furniture setting up special areas they accommodated every time with a smile on their face. You will not regret it. Don't pay attention to the negative reviews you have seen. Those are probably people that have either been paid to talk negatively or have taste that far exceed anything a country could provide. I have been out of the country multiple times at different resorts, and all five stars rated. This one definitely stacks up.
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Up to 35% off
4.3
Google reviews (3099)
Montego Bay
Prices from
£1669
Based on 7 Nights, All Inclusive, Including Flight & Hotel
If tropical relaxation or romance is what you desire in your next luxury holiday, look no further than the Caribbean paradise of Jamaica and the 5-star Secrets St James Montego Bay. This adults-only complex offers an extravagant exotic escape with...
Special Offers
Up to 35% off
Up to 35% off. All savings are already applied to the prices shown when travelling between 1st March 2025 - 31st October 2025 **Blackout Dates Apply
Up to 35% off. All savings are already applied to the prices shown when travelling between 1st March 2025 - 31st October 2025 **Blackout Dates Apply
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4.3
Google reviews (3099)
Kevin Borden
On vacation there April 13, 2025. Overall, the resort is a very nice place. If you are going there to vacation couple things, the beaches are small. Cannot do a lot of walking. The sit down restaurants give yourself at least an hour and a half. The buffet is awesome. The staff was polite, except the Hotel maids were not over the talkative. The pools and pool bars were very nice. Bartenders were very pleasant. Activities around the pool were nice. The entertainment was pretty much the same thing every night. A little variation, but not a lot. But like I said overall, very nice resort I would go there again.
Austin Sudnik
I stayed at the beautiful Secrets Resort in Montego Bay,(February 1st-12th) Jamaica, and overall, I had a great experience. The resort itself was stunning, and the staff truly made the trip memorable. Employees like Ashtone, Ashekee, Renado, Clive, Hidi, Regina, and Sharifa from UVC went above and beyond to make our stay welcoming and hospitable. Their kindness and dedication really stood out and added to the enjoyment of our trip.
However, one disappointing aspect of our stay was the way the resort handled its own rules. We specifically chose Secrets because of policies like no smoking except in designated areas and no loud music in shared spaces like the pool area—rules that were important to us for a relaxing and enjoyable experience. Unfortunately, it seemed that these rules were loosely enforced, and in some cases, easily bypassed by guests paying staff to look the other way. It was frustrating to see that, despite paying a premium for a resort that promoted these guidelines, they weren’t consistently upheld. Some staff members appeared unaware of the rules, while others turned a blind eye when incentivized.
While we still had a great stay, it was disappointing that Secrets prioritized catering to those who disregarded the rules rather than ensuring a consistent experience for all guests. I hope the resort takes more responsibility in enforcing its policies moving forward to maintain the high standards it promotes.
Sharon Via
I was checking the reviews to see if anything changed since my last visit to Secrets (May- 2023)...My husband and I been there 5 times, we always stay on the Preferred sides St.James & Wild Orchard. The last visit made me deside coming back was a no. Reasons, the lobbies aren't as welcoming as they use to be and the resort doesn't have the beauty and upkeep that we fell in love with. The staff appeared miserable (not everyone)but enough. The appearance of the resort has changed, not as vibrant . Once I heard the Hyatt has taken over, I figured someone took over who care more about the money, but not the clients who bring the money. This was one of Jamaica's best resorts and should have never been compromised. On the positive note. When we encountered an issue with the room not being clean and the smell of mildew , yes, we got pushback from a mananger, but a top personal happen to be there disguised and immediately look us up and next thing we knew , we was upgraded to the Presidential Suite on the Preferred side . I say this to say. Always treat people the way you want to be treated. It goes a long way. People pay for their vacation, why not make sure it's a pleasurable stay. I hope to return again in the future, but I will continue to follow the reviews to influence our decision.
Tiffany Morrison
** Beware place is loaded with cockroaches **
We arrived on March 28, 2025 for our 9 day stay. Upon arrival our room wasn’t ready. We decided to head to the buffet. We used the restroom before heading into the buffet. In the women’s restroom was the first encounter with the cockroach. I was told it was a water bug and the worker killed it. Told the front desk they wrote it down and stated they would make some calls. On our 8th night there we found a cockroach in our room. Caught it with a glass cup. I went to the front desk spoke to with Shauna-Kay she walked with me to our room. Her reaction oh. I said if there’s 1 there’s a whole family nesting in our room. Our clothes and luggage’s are probably loaded with cockroaches. Her advice was to stream our clothes. I told her we’re best to throw our clothes and luggage to the trash. She called maintain and prevention control. They killed the cockroach spray the area with cleaner. Shauna- Kay called and offered to give us one free night at a Hyatt Hotel. Are you serious thats all our clothes and luggage are worth. Asked for a supervisor he wanted to give us $25 off. I don’t think so. I asked for the number for corporate and I’m waiting for a call back.
Eric D. Jenkins
We traveled as a group of 5 couples. The resort was very nice. The rooms are well maintained as are the facilities. We liked the location and the beach was very nice.
Sometimes the service was exceptional but other times it was lacking.
The food was as expected for an all inclusive hotel in the mid level Secrets brand.
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Up to 25% off
Montego Bay
Prices from
£1669
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Experience a laid-back Caribbean island getaway to S Hotel Jamaica, a fabulous all-inclusive hotel for adults over the age of 16. Located in Montego Bay on Jamaica’s north coast, close to the airport and within easy reach of 4 18-hole championship golf...
Special Offers
Up to 25% off
Up to 25% off. All savings are already applied to the prices shown when travelling between 24th April 2025 - 19th December 2025 **Blackout Dates Apply
Up to 25% off. All savings are already applied to the prices shown when travelling between 24th April 2025 - 19th December 2025 **Blackout Dates Apply
4.4
Google reviews (2750)
Montego Bay
Prices from
£1939
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Escape to the sun-drenched shores of Jamaica and enjoy a luxurious Caribbean holiday at the couples-only Sandals Montego Bay. Sitting beside a stunning white sand beach with views over crystal clear waters, this splendid all-inclusive retreat exudes a...
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4.4
Google reviews (2750)
KimMarie Polemeni
Our first Sandals experience and first time in Montego Bay. We enjoyed ourselves tremendously.From the moment we arrived everything went smoothly.We had the butler elite suite overlooking the ocean, the room was very clean and comfortable. Our butlers were so gracious and accommodating, they helped make our time spent efficiently. Our special occasion was acknowledged and celebrated. the beach and water was clean and not crowded. The grounds are sprawling and immaculately maintained. The cuisine, music and culture so fantastic, enjoyed every meal especially the Jamaican cuisine. Overall the warmth and hospitality of the staff, and the entertainment every evening was delightful.
Andre Jaundoo
We just returned from our honeymoon at Sandals Montego Bay, and while there were definitely highlights, the overall experience was mixed.
The positives:
The staff were amazing—kind, funny, and incredibly accommodating. Special thanks to Christopher (Director of Guest Services), our room butlers, and cabana team for doing their best to make things right after a rough start. We were moved to a better room, received a comped couples massage, and had a late checkout fee waived.
The food was fantastic overall—especially the curry goat (I had it five times!) and the vegetarian options, which were a huge plus. The overwater cabana was also a highlight—private, peaceful, and worth the splurge.
The drawbacks:
Our original room had issues (TVs synced together), and the upgraded room’s ceiling fan didn’t work.
Butcher’s steakhouse was underwhelming—my New York Strip was soggy and fatty.
Many advertised menu items and wines (including The Prisoner) were unavailable—about 70% of what we asked for wasn’t in stock.
The butler phone was clunky and felt more like a liability than a convenience.
We came to relax, but constant calls about our prepaid cabanas made us feel micromanaged.
We spent nearly $14K with a 40% Black Friday discount (implying full price would be over $23K)—and for that price, expectations were high. While the team did their best to improve our stay, the inconsistencies and early frustrations were hard to ignore.
Final thoughts: Beautiful property, outstanding staff, but Sandals still has room to improve if they want to deliver a truly 5-star luxury experience.
Would we return? Maybe—but only with eyes wide open.
William
If you’re dreaming of serenity, peace and quiet on a beach, with great food, you’re at the wrong place.
Our room, which was the 2nd most expensive, had a huge pink blob in the middle of the floor. Feel like taking a nap during the day? Nope. Someone was double construction work on the floor above us with a jackhammer in the middle of the day.
Feel like having a quiet time on the beach? Nope. There were at least 4 different resort people who asked us if we wanted our photos taken, then about 2 more who wanted to pamper us, for a pretty penny of course.
Feel like having a nice steak dinner? Nope. Still chewing on my steak for the past month.
How about a peaceful breakfast? Nope. We, together with the other 20 folk waiting to be served, were caught in a yelling match between the servers and cooks.
Overall, I would go anywhere else. The resort is rundown, it’s a constant battle to avoid the sales pitches all day long, the food was horrible, you will pray you were at an ihop. Customer service is very bad, they will literally ignore you.
Take your hard earned money anywhere else.
Amanda Lindo
For those of you wondering if a stay at Sandals is worth the hype/price point — it really is. My husband and I recently returned from a 1 week trip. This was our 3rd stay at a Sandals resort, and Montego Bay may be our new favorite. We were welcome by staff right in the airport and after a long day of travel we were so happy to only be a 5 min drive from the resort. Our room had a gorgeous ocean front view with a soaking tub on the balcony, and we watched the sunset from our room every evening. The beaches were kept immaculate. The food was fantastic and beyond our expectations. Each night we tried something new — Italian, French, Japanese, Jamaican, Indian, Thai, American. You name it, they had it. We definitely left a few pounds heavier than when we arrived! But what really sets Sandals apart is the kindness and professionalism of the staff. Everyone always says hello, stops for conversation, and is more than willing to assist with anything that you may need. It truly feels like you’re amongst family when you stay at one of these resorts. We cannot wait to come back soon!!
Sportz Center Academy
I was there for Christmas. The butler and service was great. We were not told everything due to arriving late a missing orientation. The Christmas entertainment was awesome. The resort itself could use some upgrades. Our room was infested with mosquitoes and my husband and I left with bites over our entire bodies. There was a large crab that was at our door and invited himself in. I personally feel the rooms and my swim up pool could have been clean more. The birds would come in our pool and several small crabs and bugs pool. The food seemed small and routine, but the meal the butler had prepared on the last day was great. The drinks were delicious. The butler were very tentative to our anniversary the entire stay and was great. For an older resort the entertain and drinks were the best.
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