Hotel Tropical Princess Beach Resort and Spa

Emma McLaren

Amazing trip with family of 4. Food was amazing at buffet and restaurants. Staff was kind always helpful. Lots to do for every age group. Very impressed with entertainment staff. Playing cards during a rainy afternoon with Francisco was a highlight of our trip. The entire entertainment staff was in the lobby playing games with family and kids, making sure everyone still had a great time during the storm. Thank you Francisco and team for making our trip so enjoyable. Negatives: too many people trying to sell us stuff. “Club Concierge” people were pushy and didn’t like taking “not interested” as an answer. Rooms were damp but always clean.

Abd-Almeneim abukwaik

We recently stayed at this resort and overall had a lovely experience. The property is very clean, nicely renovated, and family-friendly, making it a great choice for a relaxing getaway. The atmosphere is quiet and peaceful, which we really appreciated. There are, however, a few areas that could be improved: The AC in the rooms needs an upgrade. We had to change rooms three times, and each one had issues with humidity and poor cooling. The food could be better, especially by offering more kid-friendly options such as chicken strips, French fries, fried shrimp, and fried calamari. The seafood selection was also below expectations. I noticed many reviews mention friendly staff, and while everyone we met was polite and helpful, the overall warmth and enthusiasm felt a bit missing — a few more smiles would make guests feel even more welcome. We had some difficulty communicating in English, as around 80% of the staff we interacted with did not speak it well. However, this wasn’t a big issue for us — everyone tried their best to assist, which we truly appreciated. Overall, it’s a beautiful, clean, and family-oriented resort with a lot of potential. With small improvements in comfort, food variety, and communication, it could easily become a perfect five-star destination!

Cherelle Harding

Is it a 5 star hotel? No. Does it have everything you need for a fun holiday? Mostly. Staff – after reading reviews I came expecting rude staff and had my guard up, but I had zero negative experiences. It’s a standard all-inclusive. Standard food, which you will get bored of unless you’re creative with your choices. Rooms are clean-ish. Hotels never really have time for deep cleans like remotes, drawers, canvas pillows, chairs etc, so I’m always conscious of those things. I got moved during my stay due to a collapsed veranda roof. I didn’t mind and they upgraded my room, which I didn’t really care for since I was alone. They also honoured late checkout which I requested due to the inconvenience. Vegans – don’t get your hopes up. Language barrier means any conversation you have one day will be lost the next. You’ll be fine if you don’t mind living off salads, veg, fruit, bread and beans. The grounds are beautiful, with wildlife like peacocks and ducks. It’s a big resort so there’s a train that takes you around all day. They have shops, a coffee shop and an ice cream shop. Would’ve been nice if they had sorbets. Also, the shops mostly sell the same stuff you get in the buffet. Cleaning could be better, and the marketplace felt unclean messy tables and the speed of turnaround made it feel really budget. Location - resorts are a bit prison like sometimes. But you havr to walk a fair bit to get to residential areas. Nice variety of pools and beach. The sea was a bit too rough for me personally. Plenty to do if all-inclusive resorts are your thing.

Jaden DeGath

Had great time. Lots of fun with Flavio activity. Food very good. Lots of variety for every taste. Caroline kept our room very clean. Beautiful 😍 resort. Beautiful pools nice area for kids. Beautiful beach. Had late flight and late pick up. Was able to use everything in resort including dinning after check out. Bell men cut our bracelets when he help us with suitcase when our transport arrived. Very nice resort on budget.

Tara Nockel

Unfortunately, this resort was a huge disappointment. From the moment we arrived, there were constant issues that made our stay uncomfortable and frustrating. The food was bad, with very limited quality and variety, and there was no food service at the beach or pool, which is very inconvenient for a resort. On top of that, they require guests to be clean and completely dry to enter the buffet, which is unrealistic—especially since there are no towels available. There were never pool towels and too few room towels, no matter how many times we asked. The pools are not heated, except for the kiddie pool, making them unpleasant to use. The ocean was rough at times and nearby boats polluted the air with exhaust fumes, ruining the beach experience. Our room smelled musty, the pillows had a sour smell, and there was mold visible throughout the property. The shower was leaking, the AC did not work properly, and overall the room felt damp and poorly maintained. There were also sewer-like smells around the property, mixed with strong air fresheners. Hygiene was clearly lacking. Hand sanitizer stations were always empty, which is unacceptable. I also left with over 100 mosquito bites, suggesting no effective pest control at all. The WiFi barely worked and was very unreliable, making it difficult to stay connected even for basic use. While some staff members were kind, not all staff were friendly or helpful, which added to the negative experience. Overall, the resort felt dirty, neglected, and poorly managed. Between the smells, lack of basic amenities, maintenance problems, and uncomfortable conditions, I would not recommend this resort and would not return.