Hotel Tropical Princess Beach Resort and Spa

Dinah Cruz

This is our first visit to this resort, and I have nothing but positive things to say about the service and friendly staff. Benito at guest services was incredibly helpful and went out of his way to make us feel welcome, always ensuring everything was alright. We’re already looking forward to returning next year because of the beautiful location, cleanliness, and the exceptional treatment from Benito and the Jose De La Paz. We’ll definitely recommend this place to family and friends.

Jeanie Ashton

The activity staff were great, they had a lot of unique ways to entertain the visitors. Shout out to Flabio! We enjoyed the food. The room and service were great. We were disappointed that the beach front was very dirty this time of year. But the property is really beautiful. Would go back for sure.

Devon Bueter

Really enjoyed the entire experience. There is a variety of food options for everyone. Multiple pools to swim in. Rooms are nice and have room service every morning. The entertainment crew is awesome, especially Flabio. He and the team got guests involved to enjoy the experience. They are very creative with their dances and games. It’s a lot of fun!

Fatima Siddiqui

We were two adults who stayed for 5 days and our trip was amazing. All the hotel staff is extremely nice and are ready to help with a smile each time. Buffet food is good too, they change the menu every day and they have so many options so you're not always eating the same thing. The coffee shop and ice cream were great too. Our room was very clean when we arrived and towels and fridge were restocked every day.

Iryna Horal

This hotel has a beautiful white sand beach. Unfortunately, we came there during seaweed season and despite a huge effort from staff to clean it up, we could not enjoy the sea. We compensated it with enjoying the swimming pools. There’s a nice area with slides for kids. Our room was nice and big. However, our first impression was really bad. We arrived around 4pm. The sheets of 2 of the 4 beds were not changed & no pillowcases on any pillows. One pillow smelled SO stinky. The floor was absolutely disgusting. The staff cleaned and changed everything that needed to be done. We traveled with 8 years old twins & they were looking forward to it. But the kids club on this resort is a big joke. The only entertainment there was TV. However, entertainment for adults was great. Our kids could participate in some of it. It was hard to find someone who spoke basic English, which is understandable because the majority of their customers were locals.If you leave your towel on a pool chair and go for lunch, you will see couple people sitting on it when you come back. We booked restaurants for 4 dinners but gave up after second visit. The buffet service was so slow & the quality of food was inconsistent. Huge lines for pasta and meat. Constant problems with plates. In the dining area, you would be lucky to get fully served table. If not, it will be hard to get a cap or glass.There’s only couple good trained staff. And one of them and the best is Paulino. I will not come back on that resort.