Occidental Caribe

Becky Soppitt

This was a great experience! The resort itself was gorgeous, with great restaurants (French and Italian were our favourite), the buffet was great- there was always something we found to eat. Our AC in our room broke one night and we asked Housekeeping to fix it when we were out for the day and they did! So that was lovely. It was a great trip- well worth the price

Ryan Guthrie

The resort is great. Very accessible, pool is lovely and great temperature. Room is spacious and the whole resort is clean. Beautiful beach and friendly staff. The animation team are brilliant. Always happy and positive, bringing a friendly and enthusiastic vibe to the whole resort. Couldn’t recommend enough

Teresa Stay

The hotel needs some renovations, the room had a small leak and to flush the toilet sometimes you had to do it manually but it wasn’t a big deal for me wasn’t a problem at all, the air conditioning was not that powerful but we had a pleasant temperature despite everything, the food was good we always found good food during the 15 days we were there, The chef prepared two very delicious gluten-free pizzas for my daughter who is allergic to gluten, the staff and the chef were quite polite and willing to help, on weekends it was very crowded, and you had to wait in line but that is something I have always seen in budget hotels, The hotel facilities are large and offer many things. In the afternoon there were long queues for drinks. I don't drink alcohol but many times I had to wait in long queues for a coffee. This is something that could be improved. The hotel is on the front line of a spectacular beach. There was only seaweed one day and the other days the beach was impressive. The hotel offers the best and so does its staff, the problem is those who stay at the hotel, people from all over Latin America and locals, unfortunately some do not know how to behave, at lunch and dinner time they get in front of the lines, because they are older, because they are pregnant, or because they use a cane and the worst of all is that they get in with all their family and friends, that is something shameful, the lack of education of many people who stay at the hotel, in Europe older people get in line, but not in that hotel. One day I left a new sunscreen on the lounge chair and it was stolen, I'm sure who it was because I saw a child approach and then they left, so if you go do not leave your things unattended especially on the beach, many people wait in lines for up to 5 drinks which often the line does not move if you want to drink something, I saw people steal the teas, sugar and take the tupperware full of food because most people are only staying one night at the hotel, you really are going to see people with little or no education, also in the showers at the beach or pool you are standing in line there is only one person in front of you, friends and family come and do not wait in line, but this is not the fault of the hotel, nor the staff, I reserved the restaurants the Japanese, French, Dominican, and Mexican were quite good and with good service, depending on tastes I liked the Dominican and French. Personally, my family and I had a great time. There were many activities that we enjoyed very much, I loved the beach and the excellent coffee, and very good animation team.The price was quite reasonable for a place like that. I have tried to make my comment as sincere as possible in order to help you make a good choice without any surprises, especially if you are visiting from Europe.

Sebastian Cabrera Jimenez

Honestly, all these “bad reviews” are just angry people expecting more than they should. This resort is pretty great, still needs some work on somethings but overall this place is great to have a great time and rest. An advice coming from me is to pay a bit more for the Premium Experience because that will give you access to tons of things even leveled drinks if you like, also to make reservations you have priority somehow, food at restaurants is pretty good especially Tokyo. Again, I do not understand why there’s so many bad reviews. Don’t get your hypes up on food because buffets aren’t usually the best either. But this food is pretty good just don’t go too hype on it. Pool is nice and so is the beach. Anyways, thanks to Anna at the check out, Omar at the bar, Luis at the bar as well, and many others. Thanks for making this small vacation a great time for us. We’ll be back soon when we can afford it again haha!

Toan Tang

Clean beach. We love the fruits and vegetables varieties. Meat any kind will not be to your liking 😠. But fish are great. Evening entertainment: got some. Great building structure, lovely design. Two large beautiful pools. Big theater with plenty of seating (next to the casino).