Diana Palace

Paul Beardwood

Set in village/town of Argassi amongst several hotels. I chose this hotel from the selection of hotels, due to the inclusive tariff and I have been surprised by the friendly staff and the glorious weather. Wide selection of food with different international cuisines. The chefs try extremely hard. Also wide selection of drinks. Local supermarkets close by. Also many local restaurants and bars within 5minute walk. Certainly consider coming back.

Nikolett Herczmann

We spent 1 week in the hotel and we were really happy with it. Location is perfect, if you would like to explore Argassi. The food was delicious and the staff is really nice, helpful and friendly. The hotel has the best barkeeper - Stathis and the guys - and even the cleaning ladys are kind there. Things that could be better: wifi didn't work in the room, you can hear every little noises in your room and the gym costs 10 EUR / hour. Many people are reserving the sunbeds with towers even they're not there. We would like to say thank you for the staff and we recommend the hotel.

Terry

We stayed for 4 nights as a group of 3, and we had enough space in a twin room. Aircon in rooms is nonexistent and there was a sewage smell that filled the room following the toilet flushing, even when empty. This occurred from the first time the toilet was flushed on our arrival, so the problem clearly predated us. Bathroom otherwise was fit for purpose.Wifi was good enough and minibar/wardrobe space was adequate. Rooms were always well cleaned following the daily cleaning. The restaurant hostess was happy to walk and talk us through everything and was very polite, cheery and helpful. Drinks offerings in restaurant were fairly standard all inclusive juices, water, beer, fizzy drinks all on tap. The food had a good spread with salad options, over 10 main options (with sauces and other things to accompany) and a good few desserts, as well as an ice cream freezer with vanilla, strawberry, chocolate and banana(!) ice cream available at every dinner (with flavoured sauces of course). I couldn't fault the food and never found myself unable to fill up. Breakfast bacon is the same as in most hotels in Europe, in that it is not what Brits abroad might want but it is what they should expect. The real star of the holiday was Stathis, the bar manager. His service goes above and beyond and he is friendly and personable with seemingly everyone. Very funny and charming. He seemed to be around most hours of the day and is clearly dedicated. If every hotel had a Stathis, the world would be a better place. Drinks were standard and there is a different free cocktail available every day (but ONLY AT THE POOL/OUTDOOR BAR - be aware of this). Obviously all inclusive is the free daily cocktail and house spirits/beer but that is expected. Pool was fairly standard. No issues but nothing to praise. Entertainment took place quite often so families especially always have something to get involved in, and nightly entertainment including singing or dancing was good. Reception was helpful at times though we had an issue with being asked for a voucher multiple times. We had booked through a third party booking service and no such voucher was provided or ever even mentioned so we were unaware what this was regarding. Staff did sort out taxi service at times and we used the hotel's booking guy, Ian, for an excursion on one day to Turtle Island, which was great. The location is a bit quieter and out of the way but nice, and only a short taxi ride from the busier areas. Not necessarily great for beaches but again, a short taxi ride will sort that out, and there are some nice shops and restaurants nearby, with some lovely individuals working. If the sewage smell of the room was fixed, I would definitely visit again.

ryan lee

Air con is only available limited times, food is very bland and always pretty much the same. Nothing for kids at all. Bar manager stathis should be made hotel manager, as his attitude towards people having a good holiday is fantastic, other staff are good but he makes the hotel what it is by knowing everyone's names and he never stops working. Thank you from Ryan and Tamara for making our holiday complete stathis a true gentleman and genuinely nice person yamas.

Andrea

we contacted the hotel several times to enquiry about services and facilities included in the all inclusive, but every time we were suggested to contact the reservation department via email. We sent various emails to the reservation department, but they only replied 2 times. The first reply was actually a question such as what are our names (although we clarified we had pre-booking questions). I mean if I write you an email with different questions, how could you possibly reply with another question??? The second email from them was supposed to have an attachment but there was not attachment ridicolous service. If their website had been transparent we wouldn’t have not lost our time contacting the hotel and not receiving any answer