OYO Times Square

Carl Perry

Front desk and maid service was very good and even the maintenance staff were very pleasant. We were not happy with the room, the bed, the amenities and towels. I reserved a room with a king bed, didn’t receive that. The bed was a full size at best and was very thin and on a wobbly bed frame with support springs. The room was small (will give that part a pass as it is NYC), no closet to hang clothing… just some wall hooks. No in-room ironing board or iron, no dresser, no mini fridge as one would expect in even a basic hotel room. The walls needed to be cleaned or at least wiped down on occasion. It felt more like a European hostel type of room that certainly was not worth the $1700 I paid for a 3 night stay. The kicker was the really cheap, very worn, white towels with very very low thread count that were frayed all along the outside edges! Really OYO? You have the audacity to charge that much per night and can’t even have quality towels on hand, or at least ones that aren’t falling apart!? In all honesty the only thing positive about this hotel (other than the very nice staff working there) is the fact that it is only a block and a half from Time Square, and a couple blocks from the Rockefeller Center and Radio City Music Hall and other attractions. Overall: A+ for proximity and friendly staff but a D- for the room and amenities (for the price you pay)!

leesa tran

This is probably the worst hotel I’ve ever stayed in, especially considering the price. The only positive was the location, it’s right in Times Square, which is incredibly convenient. Unfortunately, everything else was disappointing. The room itself felt very dirty. I wasn’t bothered by the small size (I expected that), but the condition of the room was unacceptable. The paint on the walls was peeling, and there were scratches and marks everywhere. The bathroom was also quite dirty, especially the floors and tiles. I was also surprised and disappointed that no body lotion was provided. Lastly, I am not sure if it is just my room but when I push on my door (when it’s locked) it still pushes in which makes me feel like the room can be easily broken into. The cleaning staff was kind and polite, but even then, the towels we received had blue stains on them, which was concerning. Overall, the location is great, but the cleanliness and room quality were far below expectations. I would not stay here again.

Sandy Lo

We mostly stayed here for the location — being in the heart of Times Square made it convenient to walk to a lot of places! The staff was friendly and we didn’t have a lot of interaction with them. The elevator is super small and makes checkout frustrating since everyone is trying to check out at the same time, but only 2 people and bags can fit in the elevator at a time. The room was decent, but the bathroom is one big shower floor with a drain so prepare to get your socks wet if you go in there to brush your teeth or use the toilet. The window shades have holes in them and do little to block out the NYC lights or noise. But the room was clean and more spacious and affordable than most NYC hotels.

Tipikal Mom

One of my best stays ever! I had such a pleasant experience at this OYO Hotel. The room was clean, comfortable, and perfectly located but what truly made the difference was Maria at the front desk. She was incredibly warm, friendly, and helpful, always greeting guests with a smile and making sure everything was just right. Her kindness and professionalism made my stay feel extra special. Thank you, Maria, for making this trip one to remember! 💖

Mady Willingham

The lovely lady at check in, Maria was delightful and so helpful. The first room we were offered had a crack in the window, however the lovely Maria changed us to another room, straight away. A wonderful gentleman helped us with our cases. The rooms are basic but clean, the location is fabulous! Couldn’t ask for more. 100% for customer service!!