Millennium Hilton New York Downtown

Stuart Auger

We had a fantastic stay at the Millennium Downtown Hotel! From the moment we arrived, everything exceeded our expectations. We booked a junior suite, which was spacious, clean, and ideal for a small family – plenty of room to unwind after a busy day. The beds were honestly some of the best we’ve ever slept in – incredibly supportive and paired with luxurious feather pillows that made for an amazing night’s sleep. The air conditioning was quiet and effective, and we loved the dual-aspect views overlooking the city – a real treat to wake up to each morning. The housekeeping team was excellent, consistently attentive and efficient. Our room was always spotless and refreshed, which made a huge difference to our stay. The location is unbeatable, right in the heart of the Financial District with easy access to major sights and excellent transport links. Whether you're heading uptown, across to Brooklyn, or down to the ferry, it’s all straightforward from here. While food options were a bit limited onsite due to ongoing renovations, there were plenty of fantastic local eateries and breakfast spots just steps away, so it never felt like an issue. The elevators ran smoothly, even during busy times, and overall the hotel had a professional and welcoming atmosphere throughout. We highly recommend the Millennium Downtown Hotel to anyone visiting New York – for comfort, convenience, and excellent service, it’s a great choice. We’d absolutely stay again in a heartbeat!

Sabina Göschl

The hotel is excellent and the location is sensational. Unfortunately, we had continuous issues with breakfast. Since there was currently no breakfast room available, we had to order breakfast to our room every day. We discussed the breakfast already upon arrival and mentioned that it was included in our booking via Booking.com. The next day, I went to the reception again to ask what the daily rate for ordering breakfast would be — and now comes the best part: At checkout, we were presented with a bill for the breakfast. We then spent half an hour discussing this, as it had clearly been booked as included. This was confirmed to us on-site, but then came the unpleasant surprise: despite the verbal confirmation, the amount was charged to us. Now we’ve been waiting for a refund for three months. This is honestly a joke. Booking.com initially asked us for an invoice — which we obviously didn’t have, because we had already agreed on-site that we wouldn’t have to pay for breakfast. Now we’re hoping for competent support from Booking.com.

Sabrina Katalin Feher

It’s an amazing hotel. I already stayed here 2x, and always had a nice stay. The staff members are nice and helpful. The rooms are clean and very well equipped. The view from our room was so beautiful! I will stay here again once I back to NYC. Highly recommend it! (There is renovating - re-branding going on)

Kari Thomson

We booked our room months in advance for 3 people ( king with day bed). When we arrived Friday evening, we noticed no bedding for the day bed. We contacted guest services and they reassured us that they would take care of it. We went out for dinner and explore the city. On return to our room, no bedding was delivered. We contacted guest services multiple times waiting for bedding so we could turn in. Around 11:30 pm after another contact with guest services, we were notified that the hotel ran out of bedding. Not sure how a hotel doesn't have enough bedding and won't do anything to help a guest . Day 2. We contacted guest services to see if bedding was available. They assured us that they would take care of it. On our return to the hotel after our day out, still no bedding. We called guest services and front desk very frustrated. We were notified that they could provide some sheets and a pillow but they didn't have any blankets. * after spending $$ on a room ( booked in advance for 3 people) how can a hotel not provide bedding for guests. Very disappointed! Only good part of the room was the view.

Veronica Levchenko

Second Stay Even Better Than the First + Lobby smells great! This was my second time staying at Millennium Downtown New York, and I was truly impressed by how much the hotel has improved in just a year. The upgrades are noticeable from the moment you arrive. Our room this time around was fantastic—completely refreshed, modern, and spotless. It felt like I was staying in a brand-new hotel. But my favorite part was the scent in the lobby. The moment you walk in, there’s this amazing fragrance that’s clean, calming, and just unforgettable. It completely enhances the experience and makes you feel instantly at ease. I read in a previous review that the hotel used a blend called A Walk In The Woods—a citrus and floral scent—from two years ago. I’d love to know if that’s still what’s being used, or if it’s something new, because I would absolutely love to have my home smell like that. Millennium please could you let me know what your current scent is? Overall, I couldn’t have asked for a better stay. I’ll definitely be returning again!