Al Seef Heritage Hotel Dubai, Curio Collection by Hilton

Rabia

From the moment I stepped into the Hilton, I felt transported not just to a luxurious space, but to a story woven with heritage, warmth, and intention. But beyond the beauty, what truly made my stay unforgettable was the manager’s kindness and attention to detail. Whether it was a small gesture or a sincere conversation, their presence added depth to the hospitality. Just a couple of suggestions, room and housekeeping shouldn't be taking up to 2 hours and a few phone calls before they reach the room. The staff need to knock a bit slowly, the knocking is urgent and loud.. Overall it’s rare to find a place where ambiance and human warmth align so perfectly.

Abdulaziz AlZahrani

My wife and I recently had the pleasure of staying at your hotel, and we are compelled to share our exceptional experience. From the moment we arrived, we were greeted with warmth and professionalism, setting the tone for a truly memorable stay. Our room was immaculate, offering breathtaking views and all the amenities we could have hoped for. The attention to detail in the room’s design and cleanliness did not go unnoticed and greatly enhanced our comfort. -1 star for breakfast where you need to improve the quality and food diversity Overall I recommend it for my Saudi people 💚💚

HANLIN ZHONG

Review for Al Seef Heritage Hotel Dubai, Curio Collection by Hilton I recently stayed at Al Seef Heritage Hotel Dubai, Curio Collection by Hilton, and it was an unforgettable experience. The hotel is located in the charming Al Seef district along Dubai Creek, offering a perfect blend of traditional Emirati culture and modern comfort. The surrounding souks and narrow alleyways create an authentic and nostalgic atmosphere. The check-in process was smooth and efficient, with a warm welcome from the front desk staff. A special thanks to Mr. Mahmoud Elbendary, the Front Office Manager, who kindly upgraded my room and arranged a lovely welcome fruit platter. His exceptional hospitality made my stay even more enjoyable. One of the highlights of the hotel is the buggy service, which makes it easy to move between the different buildings. The room was beautifully designed, featuring traditional Arabian décor with modern amenities. Waking up to views of the souk rooftops and Dubai Creek added to the magical experience. The location is excellent, within walking distance of the Spice and Gold Souks, and the abra (water taxi) provides easy access to other parts of Dubai. Guests also have access to the pool, spa, and gym at the nearby Canopy by Hilton, with complimentary transportation provided by the hotel. Another detail that stood out was the hotel’s bath products—the shower gel had an amazing scent and luxurious feel, making every shower a delightful experience. It’s a shame that this product isn’t available for purchase on the market! Overall, Al Seef Heritage Hotel Dubai offers a unique and immersive experience, combining heritage charm with top-notch service. A huge thank you to Mr. Mahmoud Elbendary and the entire team for their warm hospitality—I look forward to returning soon!

Daniel C

Hilton high quality and standards. The rooms are not sound proofed due to how the buildings were designed. You have to be able to adapt to the sounds of the souk, hustle and bustle of people walking up and down. The souk does have performances that play thru certain nights. Overall the sounds start to quiet down as Al Seef 'closes' at 11pm or 12am. Day 1 - room was above the Starbucks so the crowds were downstairs and there was also an Eid performance late into the night. It was okay since we didn't want to bother the staff for a room change as we were only staying a night. I managed to sleep. As we were from Malaysia, our sleep cycles were accomdative to the sleep times and we knocked off once the music stopped. Day2- We went for an overnight dessert stay and left our luggage. Day 3 and Day 4 we were given a room above the lobby and it was quieter. The check-in team was made aware of my challenges and they looked hard for the best room (quiet). I slept with white noise playing on my phone. Enjoyed the stay much more and the Hilton team did all they could to make our stay as comfortable. Breakfast was a good spread. Thoroughly enjoyed my stay as a Hilton Honors member and given the standards and quality of the Hilton branding.

T Conray

This has to be the most interesting experience ever. Hotel room was beautifully put together, bed super comfortable and the hotel amenities smell so good. Breakfast was delicious with a decent spread. Not only was the hardware good, the service was even better. Have to commend Arjun for being so friendly and helpful, he engaged conversations and drove the buggy to the nearest point to the metro when I was checking out. A job well done to enhance guest experience. Definitely want to come back.