Radisson Beach Resort Palm Jumeirah

Sandra

From the moment I arrived, everything was flawless. The staff were warm, professional, and went out of their way to make me feel welcome. My room was stunning — spacious, beautifully designed, and immaculately clean, with breathtaking views and every luxury amenity I could think of. The food was exceptional. Whether it was breakfast, room service, or dining at the in-house restaurant, every meal was a delight. The spa and wellness facilities were equally impressive — a true oasis of calm. Location-wise, it’s perfect — close to everything yet quiet enough for a relaxing retreat. Every detail was clearly thought out to deliver a top-tier luxury experience. Highly recommend — worth every penny. I’ll definitely be returning.

Tina Hoang

Great house keeping, I was always happy to come back to my room, the cleaning staff were really kind. The desk service was lovely and very helpful. The pools upstairs on level 1 and 13 were great! View was so nice, the pool upstairs is a lot cooler to swim in when it’s hot. The downstairs pool was very warm on my first two days but I think they fixed the cooling system so it was a lot cooler to swim in after. The private beach was so nice with the beds. Complimentary towels were so lovely. Checking out was great and super easy, Michael was great help and very professional, he helped me with my bags and the hotel was sweet to let me keep my belongings with them so I can roam around. I’m happy with everything just a bit rattled after being told off not to eat in the lobby. It would’ve been kind of the security guard to ask nicely and talked to me without turning his head away whilst speaking so I could hear him. I had to ask multiple times on what was okay and he started to get annoyed. He walked off with an attitude. Politeness would’ve been a great send off. I’m sure this feedback would help. Also loved the gym!! Thank you heaps Radisson.

Olivia Rose

I have only positive things to say about this hotel. The entire hotel is perfectly clean and beautifully designed. The rooms were great, good size, bright and open and exceptionally clean. Breakfast was always well-stocked and plenty of room in the breakfast room even at peak times. The location is amazing, the palm is the best place to stay in dubai in my opinion. The best part about this hotel though was the staff, every single person we came into contact with in this hotel was so lovely and kind and helpful. Our flight home was cancelled which resulted in us needing to call airlines through international calls, the staff on reception helped us to do this and didn’t charge us due to our situation which was such a kind gesture. We then had to stay an extra two nights which they helped us with also, making our situation so much less stressful. I would definitely recommend this hotel and will definitely be returning if I’m ever back in Dubai.

Joe Cayton

Hotel was beautiful and the staff were so welcoming from the front of house to the cleaners. And even the valet team outside making sure our stay was stress free and the best experience possible. Would definitely recommend this hotel to anymore, really reasonable price. Will definitely be visiting again!!!

Sekoo _d21

We recently stayed at your hotel and would like to share our experience with you. First and foremost, we were very pleased with the services provided — especially the quality of the food and the attentiveness of the chefs. We also sincerely thank you for your quick and considerate assistance in changing our room when we experienced disturbance due to loud music coming from the neighboring room. Unfortunately, during our stay, we experienced an incident that caused significant discomfort and unease for both me and my spouse. While my spouse was recording herself and the surroundings in the hotel lobby purely as a personal memory, three members of your staff — one of whom appeared to be the hotel manager, accompanied by a bodyguard and a security officer — approached us and gave us a rather harsh warning. They claimed that my spouse had recorded the security officer in the video. However, this was not the case. Without checking the footage or allowing us a chance to explain, we were told to delete the videos immediately or face police involvement and legal action. Due to our limited English skills, we chose not to escalate the situation and deleted the videos recorded in the lobby. Of course, we understand and respect that in Dubai, recording security personnel or public officials may be prohibited. However, we believe this matter could have been communicated in a clearer and more constructive manner. Upon later reflection, we understood that the issue may not have been about the security staff at all, but rather the concern that some hotel guests may have been captured in the background in an unflattering or inappropriate manner. If that was indeed the case, we acknowledge that this is a sensitive matter. Still, we believe it should have been communicated to us in a calmer, more respectful, and explanatory tone. While we were overall satisfied with the service quality at your hotel, the intimidating and harsh approach taken by your staff during this incident unfortunately overshadowed our entire experience. Therefore, we do not plan to stay again. We are sharing this feedback with the sincere hope that similar situations will be handled with greater empathy and professionalism in the future.