Waves Resort & Spa Barbados An Autograph Collection All-Inclusive Resort

Lucille Golson-Cromack

We have just arrived back from a nine-night stay at Waves and we had the most amazing time. I’ve sat here reading others’ reviews before writing my own to see where some of the lower star reviews came from. Having been coming to Barbados frequently for the last 30 years and having visited many restaurants and hotels on the island, the speed of service at this hotel is just Bajan! It’s also speedier than many other places I’ve been on the island. The staff are unable to control the tide, or the rock formations on the beach, nor can they control the shrinkage of the beach due to coastal erosion. This is also happening all over the island. The room was a great size (we had a standard room on the spa side of the hotel) and we didn’t find any fault with the furnishings. The bed was incredibly comfortable and the bathroom was beautifully decorated. We stayed here during the time when the main side of the hotel, the beach side, was closed for refurb, so we only had the spa side and the public access to the beach. However, this didn’t really impact our stay at all and the staff treated us like royalty throughout. We couldn’t have been better looked after. Tip for using both sides of the road with this hotel: the road gets really busy around rush hour, so 4-6pm, so you might want to take that into account. We couldn’t fault the food at all - the menu can get a little repetitive but the quality of the food is great. We were never disappointed. If you’ve stayed in any of the other hotels in the group then you will see some similarities between how the food is prepared, which was nice for us as we’d enjoyed the food at the other properties previously. All in all I’d highly recommend this hotel, especially for how good an experience the staff make it.

Tiffanie Martin

I had a wonderful experience at The Waves Hotel! From the moment I arrived, the staff were incredibly personable and welcoming, offering top-notch hospitality throughout my stay. The rooms were spotless, beautifully decorated, and very comfortable. The food was absolutely magnificent—every meal was a treat. A special thank you to the amazing front desk staff, especially Astrid, for her warmth and professionalism. Big thanks to Kevin at the concierge desk for being so helpful and attentive. I also want to acknowledge the excellent bar and food service staff, as well as the hardworking housekeeping team—your efforts truly made my stay exceptional. I’ll definitely be returning soon. Thank you all for such an amazing experience!

Susan Pike

⭐☆☆☆☆ I stayed at Waves Hotel & Spa, an Autograph Collection resort, from July 13–18, 2025 with my young children. On the first morning of our stay (July 14), we had no running water in our room for a period of time. When the water began to return, it came out pulsing, brown/yellow, with debris, and was unusable for drinking, brushing teeth, or showering. As a parent traveling with small children, this was extremely concerning — especially as my 6-year-old noticed the water before I did, and I cannot be sure whether she or my son came into contact with it. What troubled me most was not just the water issue itself, but how it was handled: • No one from the hotel contacted us proactively or offered bottled water until much later in the day. • I had to call the front desk multiple times to even alert them to the issue and request water. • If the hotel truly believed it was an “isolated” case, they should have moved us to another room immediately — but this was never offered. • Instead, management minimized the problem, provided spa vouchers and champagne (which were meaningless as a parent with kids), and eventually offered a 20% refund (about $1,000 on a $5,200 trip). To me, this is not equivalent to an amenity being unavailable. This was a potential health and safety risk with very poor communication and follow-up. Marriott corporate has since been involved, but no fair resolution was ever reached. Future guests deserve to know that if a safety issue arises here, it may not be handled with the transparency and urgency you would expect from a Marriott property.

J T

Went here as a couple for a getaway first time to the island honestly speaking I chose this resort based on availability for me to use my Marriott points. I was a bit hesitant in booking because there were so many reviews that were polar opposite of each other from people staying at the exact same timeframe and just literally opposite reviews, but I was able to book an oceanfront room, which I always like to do and so I decided to go for it and I can tell you I would love to give this place a five star but honestly, it’s not a five star resort it does however, have five star potential I would say a lot of the five star has to come with updating the resort. It definitely is a good shape order resort, great location. The beach is rather small, but that’s not the resort‘s fault and I would never be negative toward the resort and the staff on something south of control I know in speaking with some of the locals, they said the island with hotels on that particular side have been dealing with the erosion of the beach, but the beach that is there is nice. It does sometimes feel a little crowded because the chairs and tables are a little close. The other side of things with the four star versus five star is the beach service is a hit or miss some days it was great some days you literally had to look around to see if there was even anybody still there ever a few times I literally walked up to the hotel bar inside to get drinks and take back down so they need a little work there But the majority of the staff there and I think this is the key for me while I was there one of the sister properties, if I recall correctly, the name was the colony house, which was come to find out a non-all inclusive. They had their people there working along side of the staff employees for waves, and I can tell you with great certainty the employees that work for waves 10 out of 10 I’ve been to a lot of resorts. I’ve been to some that are way more expensive than this and those employees Literally will do whatever you ask as long as it’s in their ability the colony house employees on the other hand, sometimes acted like they could care less, whether they even acknowledged you whether it be out on the beach in hotel bar in the restaurant so a lot of the negative feedback that I would have toward the staff would only be pertaining to the staff that was there during my stay From the colony house staff members, and you can clearly see who they are because they have Colony House on their shirts, which is different from the staff employees for the waves. The resort is uniquely laid out it’s split so all of your ocean front rooms are gonna be on the waterside and then there’s a road that basically goes around the island you gotta cross over that road to go to the other side of the resort the pool over there is definitely nicer more of a resort style pool. There’s a small pool on the Beachfront side, but it’s the family pool, which was never had one person in there a few times that we went in there just to cool off on the beach a slight negative they only have two restaurants there the one that is on the beach side was really good. We ate there Seven out of eight nights that we were there and I have to tell you the food that we had was amazing that menu literally changes on the daily. They do have their normal dishes, but then they have a regular change up daily of I would say most of the entrées and I read reviews that the food was horrible and this and that I consider myself a foodie and I enjoyed everything that I had. I’m not gonna say that everything Was 10 out of 10 but presentation and overall quality and taste of the food I thought was great and as I said, I would consider myself a foodie so take that for what it is the Indian restaurant across the road we went there the one night it was really good, but that menu does not change so we did go there the one night, but we never went back because we felt like we had what we wanted to try the first time we went and there was no need to go back The spa I thought was really good as well! Go check it out!

Triniti Galloway

We had the best experience at this resort. From the time we arrived to the time we departed, the staff was amazing, respectful and treated us like family. Jamar and Akeil took great care of us with the drinks. Daron and Kevin took great care of us at the desk with daily needs and planning excursions. We cannot wait to return to this resort. Thank you Waves for a lifetime of memories, see you soon!