The Crane Resort

Kasia K

This hotel has a lot of potential but our stay was just ok. Positives: AC in our room worked really well. Pools and grounds are very pretty. Weather is amazing. All of the staff were really nice and there were pleasant surprises like free coconuts they’d hand out when they were pruning their coconut trees etc. They were able to extend our stay when all flights in the region were canceled and we had to stay an extra night. We had to pay for the night but still am glad they could find us a room. Negatives: Our room was not serviced for multiple days despite us leaving the “please service our room” sign up all the time. We had to request a service through the app finally on day 4 in order to get anyone to bother to come. This is highly unusual for a 4 star resort.. Not enough seating at the pool. Guests would leave their stuff to save spots for themselves and then not return until hours later. We have a young baby and would be stuck at the pool without any seating despite being the only ones there from 8-10 am. The hotel needs to find a way to manage this. The lunch restaurants on site would get overwhelmed by 12:45 pm and stop taking any more guests after that time. This is crazy and I’ve never seen it before. If you are at a 4 star resort there has to be some way for you to get food at 1 pm. Here they simply said sorry we can’t help you. Beach was full of seaweed the entire time we were there. Dinner reservations at the 4 dinner restaurants were quite hard to get, which meant you had to plan ahead. They should think about increasing restaurant capacity given this was the case most nights. Food and drinks were largely underwhelming despite high prices. They can improve the quality easily and make this a much more desirable resort. We tried every restaurant and the food was meh across the board. Room smelled like sewage much of the time. In conclusion - they need more capacity at their restaurants and pools if they plan to keep expanding the number of rooms they have here. They can also improve the experience of guests if they increase the number of cleaning staff so that our rooms get serviced more often. The beach seaweed is out of their control of course, but is something to consider when booking here. I’d have a hard time recommending this resort to friends based on my overall experience.

Sade Udoetuk

The Crane Resort was immaculate and breathtaking. The employees are friendly and helpful and the food, especially the morning buffet. The beach, pool, grounds and buildings are generally well maintained. The value and quality of our apartment exceeded the price, especially as compared to other resorts in the region. Just be aware, the Crane is relatively far (inasmuch as things are "far" in Bim) from popular tourist hotspots and cities on the island. Be sure to reach out to book restaurant reservations well in advance of your stay

Steve B

Very comfortable ​I had a wonderful and very relaxing stay at The Crane. The location is stunning and a bit more secluded, which we loved. The pools are fantastic, and the beach is magnificent. The rooms are spacious and luxurious well-appointed. The only minor downside is that because it's more remote, you'll rely on the resort's restaurants or need a taxi/car to explore other dining options. Overall, a beautiful property perfect for a tranquil getaway.resort. Spacious

Rakhi Bhattacharya

The Crane resort overall experience was very good. There are some great aspects and some points for improvement. The resort location is fabulous with absolutely stunning views. We booked a 2 bedroom penthouse suite with our own private plunge pool. The suite was fantastic, very spacious with high cathedral ceilings and antique furniture. The whole look of the building and the room was done up in 19th century plantation style unlike other modern resorts. The balcony was wrapped around the entire suite with all rooms having great dramatic views of the ocean. The resort is located at the edge of a cliff with great ocean views and has its own private beach the crane beach. This is one of the best beaches in the Caribbean with white sands and azure blue waters. The staff do a great job of keeping the beach clean of any sargassum weeds. Many of the restaurants and pool areas have gorgeous beach and ocean views. Our rooms were clean and well kept. Areas that need improvement are housekeeping seemed very overwhelmed and was slow to respond needed lot of reminders. The reception staff during the day were frazzled and rude and not helpful. This needs immediate attention. We visited with friends and they all had bad experiences with reception staff being rude. Some of the restaurants close too early by 9pm and the servers seemed to be always in a hurry to rush you through your dinner to get you out of the restaurants. It ruins the vacation leisurely dining experience.

Jonathan Neitsch

The resort is absolutely amazing. The staff is amazing and extremely helpful. We were always greeted with a good morning/good evening and a smiling face. The reason I didn’t put 5 stars for location is the resort is on the south eastern coast and most of the action is on the south western/western coasts. However, they have a taxi service that can take you anywhere you want to go on the island. The restaurants on site are amazing as well as some very close by. Don't forget to reserve a table though. I highly recommend everyone to stay at this resort and I do plan on coming back.