Radisson Aquatica Resort

Lauren Wing

⭐⭐ Radisson Barbados – Disappointing 10-Night Stay We stayed at the Radisson Barbados for 10 nights and unfortunately the experience was very disappointing. The breakfast buffet was extremely basic and felt more like a budget hotel than a Radisson. Every day it was largely the same: deep-fried bacon, scrambled eggs, sausages, beans, fish cakes, plantain, a few tiny pastries, melon, grapes, kiwi, and a couple of other fruits. There was a basic omelette station. After a long stay, the lack of variety became very frustrating. One member of staff in the breakfast area, Jeanette, really stood out as friendly and helpful — sadly she was the exception. Housekeeping was very poor. My sons were actually told off by cleaners for their room not being tidy — they are on holiday. Towels were not replaced, water was not restocked, and we were left without toilet roll on more than one occasion. The pool is extremely small, with no towels provided and not enough loungers. The beach area also lacked sufficient loungers. Most of the beach staff were rude and argumentative. One staff member named Shane stood out positively; the rest made interactions uncomfortable rather than welcoming. We also had a frustrating experience with food service at the beach. We ordered three pizzas to our sun loungers. There was confusion over the order, and we were told that “in their culture” a margherita is considered a vegetable pizza, despite our friends clearly ordering margherita, pepperoni, and vegetable. The staff member made a mistake but refused to acknowledge it or resolve the issue, which again came across as argumentative rather than customer-focused. The rooms are very basic, the beds are very small, and overall the rooms feel tired and outdated. To make matters worse, security accused my husband of lying about which room we were staying in, which was completely unacceptable and embarrassing. This hotel could be amazing, as the location is good and we hired cars to get around easily. However, the hotel needs a full refresh, and the staff urgently need proper training in all areas of hospitality. Overall, this was not the standard expected from the Radisson brand, and we would not return unless significant improvements are made

Serious Black

Disappointing stay – well below expectations I’ve travelled to Barbados many times and stayed in a wide range of accommodation, from luxury to very basic. Unfortunately, this was my worst experience overall at Radisson Aquatica Resort Barbados. The beach area is poorly managed with nowhere near enough loungers, and the staff were generally rude or argumentative. The only exceptions were Jeanette and Shane, who genuinely tried to help and are the main reason this isn’t a one-star review. The facilities are very tired and clearly in desperate need of refurbishment. Food options are extremely limited and nowhere near worth the prices being charged. Ironically, a nearby food truck despite having very poor visual hygiene served better food at far better value, which is not what you expect from a Radisson-branded hotel. Before this trip, I had spoken very highly of Barbados and convinced a good friend to travel with his family. That unfortunately ended in embarrassment due to a complete failure in delivering basic hospitality from day one. A clear example: my friend ordered a margarita pizza and was given a vegetarian pizza. Instead of acknowledging the mistake, the staff member tried to argue that in “Bajan culture” a vegetarian pizza is considered a margarita. This is absolute nonsense and felt insulting to our intelligence. To be fair, the hotel managers were apologetic and did attempt to make things right, but in reality very little changed. As a side note, a dead pigeon was left on the roof of the restaurant, clearly visible, for almost my entire stay even after I personally mentioned it to the general manager four days in. I would not recommend this hotel at all until there are serious improvements to staff attitude and a full refurbishment of the property.

Martin Fairhurst

Brilliant checking in the front desk were great, the beach attendant was brilliant too giving ideas of thoughts to go. Then you get to the front desk manager, victor miller horrible man. I asked if I could move my room, as it’s like a 2 star room and north facing. It was a request, not a complaint. The interaction ended with the conversation ending and me extending my hand to accept I wouldn’t be moved, he did not offer a handshake and walked off. Terrible manager

Josh Harlem

Radisson This hotel is in a fantastic location. I met the general manager who is a very genuine person, selfless acts of kindness and service. The emplpyees are helpful and insightful. Radisson does not have a spa so I'd recommend booking with Blank Canvas The Spa in St.Lawrence Gap. They are the #1 therapists in Barbados and internationally accredited.

Mike Velez

We had a very nice time at this hotel. The staff was exceptional! Very helpful and friendly! Beach was very nice! Rooms were clean and I appreciated the good air conditioning in the room. We always felt fresh and comfortable. Overall, we were very happy at the Radisson.