Rendezvous Hotel

Vincent Goh

We had one of the best 4-5 stars HTL stay experiences at Rendezvous HTL SG in Bras Basah SG. Our upgraded room suite was much more than what we would’ve expected, plus some. I’ve to name one of the Front Desk staff, namely Shalini, she’s been by far one of the best trained, pleasant, professional and accommodating front of line personnel I’ve had the pleasure to have interacted with in my 3+ decades of travels. And I HAVE lived & traveled in & through numerous countries and states. Mostly in the western hemisphere such as NYC/CA/Miami/RI/Chicago/Seattle/FL/Key West/Maui/Vegas/Buffalo/Syracuse/Boston/NJ/San Francisco/Colorado/London/Perth/Melbourne/Sydney/Sweden/JKT& now back in SG! Her persona is so calming and attentive that I would definitely come back to Rendezvous HTL just so I could re-lived the experiences all over again! The rooms were nicely stocks and the bathtub/shower/WC area was on point in term of cleanliness as well. And to walked into a pair of towel swans surrounded by “rose petals” were an added bonus to an already great first impression of walking into a Htl suite. Everything that I’ve requested were provided as well. Right down to the Concierge’s promptness and efficiency. Overall a 5⭐️ stay and hotel! Kudos to the management and hospitality team for having such great team members and staffs! Keep up the good works!

Denise Kirkpatrick

Absolutely amazing location. Walkable to almost everywhere and on Bencoolen MRT. Bus stop out the front and Dhoby Ghaut station is a few minutes walk.Beautiful heritage facade. It’s not a slick modern hotel but it is comfortable, staff are friendly and helpful. The pool area is pretty good. I stayed on the executive floor where the hallway carpet was very worn - entering my room the carpet was newer. My room was a good size but it would have been nice to have an easy chair as is the case in non exec floor rooms. Room was clean and the Nespresso machine a welcome addition. Including a small cup for use with espresso machine would be good. Exec lounge food was disappointing- limited, repetitive and not refreshed. Tables were not cleaned frequently and service was uneven. Exec floor staff were generally helpful but one was quite officious. After being on the exec floor I would expect to be recognised and remembered nit treated like a stranger and having my identity confirmed. This is one of the poorer exec club experiences I’ve had. Room servicing was inconsistent sometimes very good, at others minimal. Like all Singapore hotels guests are encouraged to use tap water and there is a glass carafe in the room. This makes filling the kettle easier - hooray! But if you are serious about sustainability initiatives then have separate waste bins to encourage recycling and offer all guests a complimentary branded reusable drink bottle.

David Marsh

Rendezvous Hotel Singapore was an amazing place to stay. The rooms were clean and tidy, the facilities were great, and the location was brilliant. However, the standout part of our stay was definitely the staff — they are a real credit to the hotel. Unfortunately, Emirates lost our luggage on arrival in Singapore. We arrived at the hotel early, having booked a taxi just to drop our bags before exploring the city. The young gentleman at reception (I’m sorry I didn’t catch his name) was outstanding and kindly arranged for us to access our room earlier than expected, which made a huge difference as we were travelling with our infant son. The restaurant staff were also wonderful, always chatting to our son and keeping him entertained. The cleaning lady on Level 8 was incredibly kind and always made a fuss of him as well. Pahheer at the door was an absolute pleasure to speak with — he took a genuine interest in us and our child and always greeted us with a smile. If we ever return to Singapore, we would definitely choose to stay at this hotel again. Highly recommended.

Premila Sharma

Absolutely outstanding.. SHOUT OUT TO ANTHONY at reception, who was so professional. From check in to late check out was just superb.Concierge to Ride to the airport was handled with uttermost care and kindness. Rooms were brilliant and clean. Stocked up either every item you need as a guest including water and drinks. Thank you so much for an amazing experience.. Shall be back.

Supakorn Sarnsuwan

Great stay at Rendezvous Hotel. The location is super convenient, only about 100 meters from Bencoolen MRT, and there’s a 7-Eleven right in front of the hotel. Breakfast was good and tasty. The staff were really friendly, Gavin noticed it was my birthday at check-in and upgraded us to a higher floor with a nicer view, which was a lovely surprise. Overall, very impressed and would definitely recommend.