Furama City Centre

sana

Great hotel with an amazing vieux from our room. Location is nice, everything is near. Food is delicious and not pricey for the quality offered! Thanks to the staff, we arrived in the morning after our flight and we were still able to check in earlier Yvette was the one taking care of us and did a wonderful job! Overall really good so far!

Liz Fisher

Furama in Singapore was rated as 4 star hotel rating in New Zealand when our travel Agent suggested this hotel. However when we arrived we found a dated old hotel, that had tatty stained carpet, mould on the windows and bathroom , and ants running on the window ledge. We were utterly shocked! We immediately took our bags to reception and complained! They up graded us to a suite on the 22nd floor. This was way bigger in floor space, but still had chipped old woodwork and stained old carpet. It was also much cleaner than the last room and there was no mould in the room. We found out: The rooms in this hotel are NOT SERVICED DAILY, but are serviced every three days. Customers are expected to go to self service stations for drinking water refill and get their own tea/ coffee from the dispensing stations on the floors and by reception. There were dispensers for instant noodles etc in the main foyer. The service was very lacking. I stood at reception as the only customer while two staff gossiped and ignored me. I interrupted them to get attention. Concierge was helpful on our first night but service was totally lacking throughout this Hotel. Location was within easy walking distance to China Town with a vast selection of good food choices ( but limited for people with allergies such as coeliac disease). We decided to try the Furama Hotel restaurant and Cafe on our last night there. A thunder storm was raging outside. The buffet was $48 SNG per person. We decided to go a la carte, and that was a mistake, as my husband ended up vomiting during the night. I also wasn’t well on the flight home. I love Singapore and have been many times. However this Hotel, I sadly cannot recommend. (And I will be having words with our travel agent, so that other people do not have the same experience that we have had.)

Dmitry M

We stayed at Furama City Centre for one night during a stopover in Singapore and overall had a pleasant experience. The hotel is in a great location — convenient for exploring the city, especially if you have limited time. We booked a Club Room, which turned out to be a really good deal. The evening light bites and drinks were a nice touch, and the breakfast was excellent — lots of variety and everything was fresh and tasty. That said, the hotel is definitely showing its age. The decor is quite dated, and the carpets and common areas could really use a refresh. Also, the service at the front desk wasn’t the warmest — the staff member who checked us in didn’t seem particularly welcoming. Despite these drawbacks, for the price we paid, it was great value. Would recommend if you’re looking for a short, budget-friendly stay in a central area and don’t mind a hotel with a bit of old-school charm.

rebeka lasria

Best location. The room is clean and big. We can strolling around china town easyly. Near mrt. If we stay long, they only clean the room each 3 days. So if you need something like tissue, tea bag, coffee we can get it by ourselves @lobby. Helpfull staff. Recomended hotel in china town. Near shopping mall china point. Easy to find restaurant with cheap price.

Rob Clapham

I booked a room that slept 2 adults and child, on arrival we were told that we were told that we had to pay a surcharge if we wanted an extra bed in the room for the child or they would have to sleep in the bed with us, this is the first time I have ever been scammed in singapore. And paying the surcharge ment they just brought a portable bed into the same room we had been allocated. The standard of the room is poor for singapore in this price range. I have stayed in multiple hotels within 200 metres of this location in the same price range and this is by far the worst. On booking we received an email saying they will only service the room every 3 days. Other hotels with this same policy all around the world I have stayed out at the very least change the towel and check the toilet rolls, not here. They supplied 2 toilet rolls for 3 people for 3 days, if you required more toilet rolls you had to go and ask at reception for more toilet rolls, taking 10 to 15 minutes by time you que up in the check in que. The hotel foyer is not a public space that you can use comfortably with signs everywhere say not food or drinks from outside the hotel. Overall the stand of the hotel by singapore standards is at best poor, the only thing they the hotel had going for it is a very good location. I feel so strong about this, that this is the very first negative review I have ever given for any hotel or service.