Furama City Centre

Yasu-

Our family had a very pleasant stay at this hotel. We were traveling with two children, and right from the check-in process, the staff made us feel warmly welcomed. As a thoughtful gesture, they gave our kids two adorable hotel plush toys, which immediately brought big smiles to their faces. It was a small detail, but it made a wonderful first impression and showed how attentive and considerate the staff were toward families. The hotel itself was very clean and well-maintained. Everything in the room was tidy, comfortable, and organized, allowing us to relax after a long day of exploring the city. One feature we really appreciated was the self-service amenities station. Being able to conveniently pick up the toiletries and supplies we needed at any time was both practical and efficient. The staff throughout our stay were friendly, helpful, and always ready to assist with any questions we had. Their positive attitude added to the overall comfort of our experience. Most importantly, the location of the hotel is excellent. Chinatown MRT station is just downstairs, making it extremely convenient to travel anywhere in the city. This unbeatable location saved us a lot of time and made getting around with two children much easier. Overall, we had a comfortable and enjoyable stay and would gladly recommend this hotel to other families.

Wacky Delly

Furama Hotel City Centre was a nice surprise for our Singapore trip coming fresh from a cruise. As soon as we got to the hotel, as we’re checking in we’re attended and taken care of immediately by Ms. Yvette which we appreciate very much since we’re still not a 100% that early in the morning because of the early disembarkation from the ship. It was a big deal for us since we didn’t expect to be treated with such care that early (like asking us if we need anything or helping us with connecting to the internet, etc.) since we’re still waiting for our room to be ready. Great room. Great food. Excellent service.

Amy Nguyen

Yvette at the front desk was so kind, welcoming, and helpful throughout our stay. From check-in to answering our questions, she was always patient, professional, and warm. Traveling can be exhausting, especially after a long flight, and her friendly attitude really made us feel at home right away. She took the time to help us and made sure everything went smoothly. Thank you, Yvette, for your excellent service and genuine kindness. Raman at the concierge desk was absolutely wonderful. From the moment we arrived, he went above and beyond to help us with transportation, directions, and planning our days. We were traveling with a lot of luggage and elderly family members, and he was incredibly patient, thoughtful, and attentive to our needs. He made everything feel easy and stress-free, always with a kind smile and genuine care. Raman truly made our stay more comfortable and memorable. Thank you so much for your outstanding service. Jimmy was incredibly helpful and truly saved the day for us. After Raman had clocked out, Jimmy stepped in seamlessly to assist us. There was a miscommunication with the drivers who were supposed to pick us up for the cruise port, which could have been very stressful, especially with our luggage and tight timing. Jimmy handled the situation immediately and efficiently, arranged another driver right away, and made sure we got to the cruise port on time. He was calm, proactive, and reassuring throughout the entire process. We are so grateful for his quick thinking and excellent service.

Pornchai Jiemjitpolchai

This is our second stay at this hotel. The first time was in March 2025 where the room was dated. This time we are located on the 6th floor where the rooms received new minimalist refreshing makeover. The hotel location is very centrally located to various tourist destinations and good foods. Services we received from Francis and Lim were impeccable. They were able to locate all our multiple rooms reservation in a single floor allowing easier meet up between the traveling party.

Eugene

As soon as you stepped into the hotel, you’d be greeted by friendly staff members ready to assist you with your luggage. At the reception, Reva, a cheerful and knowledgeable staff member, provided us with a comprehensive overview of the hotel’s amenities and suggested activities for our stay. The hotel room was incredibly cozy, and even my work chair was comfortable enough for me to work comfortably. We’ll definitely be returning to this hotel for our next visit to Singapore.