Furama Riverfront

Punto Dewa

I had a pleasant stay at Furama Hotel Singapore and was really impressed with the overall experience. The location is excellent — close to public transport, plenty of food options, and within easy reach of many attractions. It’s very convenient for both sightseeing and business travel. The room was comfortable, clean, and spacious enough for a relaxing stay. The bed was cozy, the air-conditioning worked well, and the housekeeping team kept everything tidy throughout my visit. The hotel facilities are also good, with a nice lobby area and helpful front-desk staff who are always ready to assist with anything. What I appreciated most was the friendly and welcoming service. The staff were polite, efficient, and made check-in and check-out smooth and easy. The overall atmosphere of the hotel feels warm and comfortable, especially after a long day exploring Singapore. For the price, the value is great. It’s a solid hotel in a strategic location with good service and comfortable rooms. I would definitely stay here again on my next Singapore trip.

Sally Teo

The housekeeping lady, Ms Lucy was extremely polite and nice. She greeted us every time she sees us with politeness and a great big smile. This little gesture do makes our day. On one occasion, one of our water pitcher doesn’t work, we went to the front desk and asked for a replacement, we waited for 2 days and still no replacement. We saw Ms Lucy, we told her about the pitcher not working, she said she’s busy and will send to us after her meeting. But within minutes, she comes with a replacement water pitcher. This shows she took pride in her work and her guests are her priority. During our 15 days of stay in room 1806 and 1808, we were truly blessed with such nice staffs servicing our floor. We look forward to going back for our stay at Furama Riverfront at Havelock location. We will highly recommend our friends and relatives this hotel. Lastly, a very big thank you to Ms Lucy for making our stay such a pleasant one. Keep up the good work. We hope you will service our floor when we are back.

Lyn Ngan

I rarely write reviews, but Kelvin and Crisa at Waterfall Lounge truly deserve one. I have only been there a few times, yet Kelvin always recognises me and remembers my usual order perfectly. Crisa is also someone I sometimes see at the lounge, and whenever she is on shift her service is just as warm and attentive. Together, they make every visit feel easy and comfortable. Both of them have a way of making guests feel genuinely welcomed. They are friendly, professional, and always thoughtful in the way they check in. Drinks arrive exactly the way I like them, and the timing is always right without feeling intrusive. What really stands out is the consistency. Even with only a few visits, I always feel well taken care of because Kelvin and Crisa create that reassuring, familiar atmosphere. It is clear they both take pride in their work, and it shows in every interaction. They are honestly some of the best service staff I have come across. Friendly, attentive, and genuinely good at what they do. Waterfall Lounge is lucky to have them, and guests like me definitely feel the difference. Highly recommended.

Bagus Teja

Stayed here for a short getaway and honestly, it felt like a home in the middle of Singapore. The location is super convenient close enough to enjoy the fun around Clarke Quay, but still quiet enough to rest comfortably at night. The room was cozy and spotless, with everything I needed to unwind after a long day exploring. What really stood out for me was the team every staff member I met was warm, friendly, and genuinely helpful. They made me feel welcome from the moment I arrived. Breakfast was enjoyable with plenty of choices, and I loved spending some time by the pool just relaxing. Small things like that really made the stay feel more special. Overall, a great place with great people. I’d happily come back again on my next trip to Singapore.

Damian W

The hotel is ideally situated right next to Chinatown, with numerous food stalls nearby to enjoy!!! Many of these are Michelin Star restaurants. It's super convenient to exit the MRT, as the hotel is just one block away. Additionally, it's close to the Merlion attraction. The first room we were assigned was directly in front of the water dispenser, and the shower didn't work. Fortunately, they moved us to another room that is QUIET. The noise from the water dispenser was bothersome because so many people used it. They don't clean the room for at least three days during your stay, but you can easily grab all the coffee and towels you need by the elevator. WIFI is in and out not the best! So are the shower sometime very hot sometime not hot at all. The pool was to cold so we didnt use it. I will definitely be staying here again next time!!!