Gaya Island Resort

Craig Forrester

Rooms are lovely, really well appointed with lots of space for your clothes and bags. If you are less mobile arrange for a lower room as some are up the hill, they will give you a lift if needed. The food is excellent with a choice of restaurants. The pool is a nice size and there is a gym if you want to stay in shape

Anonymous

This hotel advertised themself as a small luxury hotel and the rate of staying is on the very high side. However, the service rendered when I was there last week on July 2024, is really sucks. I waited until 4.30pm and yet the room is not ready. When the room is ready, there’s water leaking from the sink and also toilet bowl. There’s no buggy to fetch you up to the hill / ramp where your room is located, you have to walk up yourself all the way up. The boat transfer that took about 15min one way from the jetty to the hotel cost me RM 170+/- per person for a return trip, which is crazy expensive. There’s limited choice of dining here, and all options cost you above RM 150 per pax and the quality of it doesn’t match the price I paid. There’s other options with much better service and experience with the price I’m paying here. Will not come back again and will not recommend anyone to come here.

andrew harman

This hotel is amazing. Many have said it before but the walk to your rooms if your in the Kinabalu villas is a good workout. I only knocked the location down a point as I like to roam a bit and that's not really an option here. The food was great and varied though if you don't want a big buffet in the evening there isn't really any other option. Clear seas and a mini reef with lots of fish made snorkeling a joy.

Elena van Hasselt

We had a wonderful stay! The rooms are very spacious, big clean pool and nice beach. The service was top. Special thank you to June who took care of us in the Fisherman’s cove restaurant and the manager Rose. Lots of nice touches like free ( plastic free ) water in the whole resort. The food was also good even in the buffet!! Thank you for a lovely time.

Jake Fletcher

The island resort is peaceful and relaxing. We went to the private beach at 10.30am until around 1.40pm and there were never more than 12 people there. The mangrove kayaking excursion was good fun but much shorter than expected. We enjoyed an a decently priced meal for dinner, and breakfast buffet wasn't bad. The room though a little dated was very nice. Unfortunately we had a problem with no hot water. After a cold shower, we called reception and someone came to fix the issue. The next morning the shower was still cold. Another issue was that when it rained, a fair amount of water leaked through the roof into the bathroom. A final irritation was the 300+ ringgit fee that was charged separate to the hotel booking for a 5 minute boat ride to and from the island. There is no reason why this compulsory charge is not already included in the original booking, other than to make it seem as if the hotel rooms are cheaper when you book, only for you to find out on arrival you need to pay an additional amount.