La Romana Holidays

anais barahona

I had a great time on my family vacation, oscar is the best waiter they have he is the sweetest makes you feel extremely welcomed and always has a friendly and welcoming demeanor. The resort is peaceful. And had a beautiful view. The ocean this time of year had alot of jellyfish so be careful. But the pool was always clean. If you ever at the bar at the pool look for luis cardona he is so funny and makes great drinks.

Ole L

Beach is dirty because of lagoon, seems like not naturally clear water. Food was not good. Many things are over salted. In restaurant they made error in language and brought us the T-bone that we didnt order amd we still have to pay. No one apologized for their mistake. You can only go to restaurant once for each 2 days of stay, book reservation early or you don't get in. We had 3 days but only got in 2 times. Pool is very nice but drinks have too much sugar. All were so sweet, too much. Rooms are dated. Entertainment team does a good job. I think for the price its ok.

Charmaine Sigfusson

Arrived Tuesday. Fast check in, beautiful rooms. The service has been excellent so far, always with a smile. The buffet has a choice for all and the al a carte also amazing. The pool area is also clean and tidy. Would definitely recommend this hotel to friends and family.

Sally Whewell

On our final day of a fabulous 2 weeks stay. Room is immaculate although a little worn looking. Cleaned well every day. Only down side was the fan which was very noisy and we were unable to turn off. If s2t it to off it Heated the room up. Until today the service has been excellent with prompt response and everyone attempting to communicate when they realised we didn't speak Spanish. Yesterday saw a sudden influx of Spanish speaking guest who are incredibly noisy and rude. Pushing us out the way to take all the food in the dining room, each playing their own choice of music around the pool. One was so determined to get the particular sunbed she wanted it was dragged over my partners foot. The beach is fabulous and we have swam in the sea every day. Very little weed and no sign of jelly fish. The water is a little murky but put that down to the storms. Would definitely recommend this hotel. They have endeavoured to make our stay as wonderful as possible

Stephanie Columna

I really loved the place! The food was so good, the entertainment was great and the atmosphere was very relaxing. Everything was so beautiful and nice. The drinks were delicious, they have some great bartenders too. If you ever go, make sure to go the pool bar and have a chat with Luis, very fun and interesting guy. Overall every worker was nice pleasant to speak with.

Dinara Gazieva

This is a really amazing resort. The staff are always smiling and very welcoming, the rooms are clean and feel quite luxurious, and the food is good. The beach and pools are absolutely incredible. I highly recommend this hotel! We will come back very soon! Thank you for your care.

Kaycee Mirando

Overall Experience: I would not return to Dreams La Romana by Hyatt. Rating: ★☆☆☆☆ (1.2/5) Positive Aspects: • Cabana #19 is ideally located and offers the best access to the pool area. • The children’s pool was excellent for my kids (ages 2 and 7). It was shallow, comfortably warm, and pleasantly uncrowded, particularly around dinner time. • Victoria at the spa was exceptional. She braided my 2-year-old’s hair with remarkable kindness and patience. • The poolside cooler service was a thoughtful feature — stocked with soft drinks, water, champagne, and beer that remained chilled throughout the day. • The Hurricane cocktail at the bar was outstanding and highly recommended. • The buffet staff were truly wonderful. They greeted our family warmly each day, showed genuine kindness to our children, and even went out of their way to celebrate my son’s birthday. Their hospitality stood out as one of the few highlights of our stay. • The Noor and Coastal Grill restaurants were the best dining experiences on the property, offering quality food and attentive service that far exceeded other venues. Areas for Improvement: • The hot dogs and burgers at the beach shack were disappointing, though the French fries were a highlight. • There are serious concerns regarding food safety. A member of our party became severely ill, and the hotel’s response was dismissive and unhelpful. • The front desk staff provided limited information about on-site activities and events. It required three days and multiple requests before we received the pickleball and daily event schedules. • The timeshare presentation was misleading. While the presenter was courteous, the promised incentives — a complimentary pool cabana and a $100 resort credit — were never honored. The situation escalated to the involvement of hotel security and local authorities. Guests should exercise caution and decline participation if not genuinely interested. While there were a few bright moments that we will cherish — particularly thanks to the kind buffet staff and enjoyable dining at Noor and Coastal Grill — the overall experience did not meet expectations for a Hyatt property. The combination of poor communication, unaddressed food safety issues, and unfulfilled promises made our stay disappointing.

Joeely R.

The food was horrible and the drinks didn’t even taste like alcohol they were extremely sweet. I complained to management and things remained the same. The clubs music is old and not modern. Do yourself a favor do NOT go to this resort!!!!!! I was celebrating my 19 year anniversary and what a waste of money and time. Also if you plan to book an excursion DONT do it with Amstar they are very expensive and if you have a situation happen they will not reimburse you, there’s a lady that works there and she’s rude and unprofessional and their manager doesn’t do anything it’s all about the money.

Elena Orlova

Hello, I was with my mom in this hotel 5 years ago. It was a great vacation. I like everything - food, service, seaside. I decided to go back with a big compony this November and have couple questions regarding accommodation. Nobody replied to my email. Please, let me know with whom I can speak about it. Could you provide email or phone. Sincerely. Elena .

Butch W.

My wife and I recently vacationed here for a whole week. I cannot begin to tell you how friendly everyone was from our very first step onto the property. We booked as preferred guest. As such had our own concierge, Erick David. I do not believe anyone could have been any warmer, sincere, and as helpful as Erick was. The food was great with a blend of menu and buffet restaurants on site to choose from. There was never a bar or a pool or a snack very far from you. My one and only negative is that all of the pools close at 7pm and I like to swim in the evening. I would definitely give them 4 3/4 stars. @Dreams Dominicus leave the pools open till 10 or 11pm and you'll get a full 5 stars

Victoria Lane

Casa de Campo Resort was absolutely exceptional. From the resort itself, to the food and the amazing friendly, helpful staff, it was amazing. My husband and I have recently returned from a week's all inclusive holiday and it was my husband's birthday while we were there. The staff made us feel so special especially on his birthday. The resort was absolutely stunning and there were so many different amazing restaurants to choose from as part of the all inclusive deal, and the food in every single one was absolutely delicious. Our room was beautiful and kept immaculate by the hotel staff. We have been to all inclusive resorts before, but this is in a different league! Would highly recommend to anyone.

SERA BOCIAN

Our stay was absolutely wonderful! This resort delivers a true all-inclusive vacation experience. Their customer service is top notch—every staff member goes above and beyond to make you feel cared for. The rooms are beautiful, and the housekeeping and turn-down staff are phenomenal. Every detail is taken care of, which makes the whole experience relaxing and memorable. My husband and I have traveled here every summer for the past 4 years, and what sets Casa de Campo apart from all other experiences is their customer service. Each year, the staff at the pool bar and breakfast buffet remember us! I imagine they meet hundreds of people every weekend, so being remembered by them is incredibly special and meaningful. For many years now, Carlos, Jonathan, Roberto, and Johan have been serving us at the pool bar (near the main reception desk), and their kindness and attentiveness have made us feel like family. Carlos even remembered my favorite drink from my previous visit. Also, the staff at the breakfast buffet is top notch. Benjamin, Leonardo, and Roberto bent over backwards to make sure we felt at home and our coffee, water, and fresh smoothies were topped off at all times. And Benjamin remembered me from my previous visit, as well. We will continue coming back to a resort that makes us feel like family while delivering top notch, luxury service. We highly recommend the resort and the golf courses.

zoya

I just came back from the my favorite place in the world. Thank you very much for everything. Lois and Hoze are the best managers they always helping visitors with any questions. Lago had the best breakfast and lunch. Every day different food. Very polite waiters. Junior, Ramon, Jenny, Leon, Leonardo I don’t remember everybody’s name. Italian restaurant was the best. Clean beach and blue water.

Maya Padro

Absolutely beautiful. Outrageously priced but beautiful and a great time. Private. The showers were cold the whole time and the drain was backed up, so note that. The staff were delightful, the house keepers and the chef especially. A large group of us went for a bachelorette party and had a blast, we only left the house 2x in 5 days. The grounds were clean and secluded. It was overall a lovely visit.

alberto lopez dvm

While Casa de Campo remains at the top of luxurious destinations in The Caribbean and DR…they have to consider investing more in the Check-In process for visitors and Airbnb users and their current system to check in outside the hotel truly sucks!! We’ve had a second BAD EXPERIENCE this past weekend while we stayed at a luxurious accommodation there. The Check -in office located near the highway helpd us with the initial process and gave us an ID Card that was supposed to serve as an pass to go inside and outside the property. The guards at the gate located near the highway asked us for our passports to access the property…while the main offi e told us to keep our passports in a safe place the guards denied our access twice and they treated us partially inappropriate foenthe type of service expected there. Especially a gentleman with the name YUSNIER… who acted like a supervisor of the Guards and was wearing a white shirt with no uniform. He was treating us like total criminals and due to lack of time in personally didn’t escalated this concern while there but this is definitely something that is not supposed to be happening in a place like casa de campo. I’m not sure exactly what is the problem there but the office told me one thing and the guards something different… very confusing and very disturbing as well . I’m not sure if the guards are employed by casa de campo or simply contracted … but they definitely acted as if they “Owned “ the right to access regardless if you are staying in the property or not . I hope someone can read this post and answers me the questions below: 1- Is the ID card provided at the time to register with the check in office sufficient to access the property? 2- Is the Guard employed by casa de campo ? I would like to find out who was right and who was wrong either the check in office or the supervisor YUSNIER . I’m not accusing anyone in particular but since we have a TERRIBLE EXPERIENCE at this #1 resort we want to voice our concern to make sure that casa de campo take the appropriate measures and correct their wrongs and train their personal properly so this situations are avoided … primarily to people and their families that go there to have ZERO stress and spend time relaxing from the busy life of the first world . Lastly I want to say that we have been visiting the property since 2010 and always stayed at the hotel and never had this issue before … this is why I’m not so sure if Mr. YUSNIER was responsible for this and he didn’t apply to rule as the general public or if something has changed ..nevertheless I truly believe that casa de campo should expedite the check in process and for the visitors perhaps should create a digital QR code with access or something digital tag we could carry on our phones instead of the passport… the passport is a delicate document that can get lost , damaged or wet and is not something you can recuperate in a day … casa the campo should have the means to create something better in my opinion more this days when everything is digital . Hope this comment is constructive! Thank you ! Waiting in your response,