Pascal Gaffl
We had a great stay at Hilton La Romana Adults Only and would highly recommend it to anyone looking for a relaxing getaway in the Dominican Republic.
Positives:
• The staff was incredibly friendly and welcoming, always ensuring that we had everything we needed.
• Excellent service throughout the resort, from check-in to dining and housekeeping.
• Beautiful and well-maintained pool and garden areas, creating a perfect tropical atmosphere.
• The hotel facilities were top-notch, with modern and comfortable amenities.
• The food was delicious, with a wide variety of options and high-quality ingredients.
• The quality of alcoholic beverages was outstanding, offering premium brands and well-crafted cocktails.
Negatives (Reason for 1-Star Deduction):
• The walls in the rooms were very thin, making it easy to hear noises from neighboring rooms. This affected the overall comfort and privacy.
• The buffet restaurant does not allow self-service, which takes away from the typical buffet experience and can lead to longer waiting times.
• Some staff members approach guests with a QR code and strongly encourage them to leave a positive Google review, which feels somewhat forced and uncomfortable.
Overall, Hilton La Romana Adults Only is a fantastic resort with exceptional service and beautiful surroundings. If the soundproofing in the rooms were improved, the buffet service was more flexible, and guests weren’t pressured into leaving reviews, it would be a perfect 5-star experience.
Lynsie Bernier
We traveled to Hilton La Romana Adults resort for my brother's wedding. The location is beautiful, grounds are beautiful, service was fantastic. Our rooms were musty though, so disappointed with that. The food was great, lots of gluten free and vegetarian options both in the buffets and individual restaurants. Servers went above and beyond to make sure we were taken care of. If you go make sure you decide about paying more for Enclave. Our travel agent never mentioned it to us. It was disappointing that half the wedding guests were included in Enclave and the other half were not. The pools beach and a couple dining options are separated.
amanda kind
The Hilton La Romana was an incredible place to stay, the staff right throughout each department, has been trained to the highest level in customer service, particularly like the heart touch when they said good morning.
We stayed in the adults only section enclave and it is worth the extra. From having your own pool and pool bar, certain restaurants that only enclave guests can use and a beautiful room overlooking the enclave pool.
The food was incredible (my only criticism is the grill needs to be looked at regarding service and food, which is a shame because the setting is just beautiful).
We had the romantic dinner on the beach at sunset, obviously it's extra but worth every penny.
The entertainment is the adults only section was live very talented musicians, which we would listen to while snuggled up in a hanging chair with a drink. If you wanted shows etc, this is available in the family section.
The beach.. wow! Clear calm crystal blue waters, we used the family section of the beach as you can get a sunbed on the shoreline. Waiter service to your sunbed for drinks and a friendly professional presence of security all around the beach and hotel.
The Waterpark is fantastic, great rides and beautifully set in lush green gardens.
It was a magical holiday and we are returning April next year.
Thankyou
Gillian Haldane
The Hilton hotel La Romana Adult Only was fantastic, the location & service was exceptional from the minute we stepped of the bus we were in paradise. The staff were superb in their service, wouldn’t be fair to mention names but the bar staff at the pool & enclave area were excellent, the room was well kept by the domestic staff and the service at the beach was great. The food was exceptional with lots of choice. We couldn’t praise the setting and service highly enough, a true paradise. We would highly recommend the hotel as a stay to anyone thinking of coming to the Dominican Republic. Superb holiday destination.
Shayna Kamin
Had a wonderful experience at the resort. Service was fantastic. The staff were incredible friendly and helpful. The quality of the drinks was well above that of other all inclusive resorts. Great alcoholic and nonalcoholic options. It was an added bonus having access to the family side. It felt like two resorts in one. The pools were lovely and there was a large swimming area at the beach. Lots of activities throughout the day. It was a nice touch having pop up lunch options on the beach that changed daily. I agree the only down side was the rooms. The walls were incredibly thin. I was woken up multiple times throughout the stay hearing our neighbors coughing. This was really the only downside. I would highly recommend the resort.